Guess What (follow-up)?
#41
Guest
Posts: n/a
Re: Guess What (follow-up)?
>
> This is the same complaint heard over and over all over usenet, no
> matter what make. If the dealer makes a mistake, the manufacturer is
> at fault (so the reasoning goes.) If the dealer is crummy at CS,
> somehow Audi is the problem. It may be that the control arms were
> under-engineered. But the dealer was the problem to begin with, saying
> work had been done when it had not. Audi didn't have anything to do
> with JPR's out-of-pocket, other than a problem with under-engineering
> (which is still a maybe.)
>
> I agree that the name of the rep and the dealership should be made
> known. So that if any one of us finds ourselves in that area, we know
> where *not* to go.
>
> It would still be better if JPR got a Toyota or Honda product. That
> way, when he has a problem, and goes to a newsgroup to complain,
> they'll be able to tell him the same thing. After questioning his
> truthfulness, because everyone knows that Toyotas and Hondas don't
> break down. Don't laugh too hard, I've seen it.
>
> In the end, Audi's not much on the hook for this one. The dealer,
> however, is.
>
I would really like to buy this, but if you read my other posts, you'll
realize that it's an Audi "policy" thing not to automatically replace all
faulty parts. To give you a further example, my brother-in-law had to drop
his car at the dealer's three times for three sucessive but differently and
ill-timed coilpack failures. This is something that you will never see when
a Japanese make is involved, and I should think no other German
manufacturers would dare live up to such preposterous standards. I feel it's
especially disappointing as we are paying dear money for these cars in the
belief that they are going to be German-reliable and I have always know
Germans to be very serious about whatever they do.
#42
Guest
Posts: n/a
Re: Guess What (follow-up)?
>
> This is the same complaint heard over and over all over usenet, no
> matter what make. If the dealer makes a mistake, the manufacturer is
> at fault (so the reasoning goes.) If the dealer is crummy at CS,
> somehow Audi is the problem. It may be that the control arms were
> under-engineered. But the dealer was the problem to begin with, saying
> work had been done when it had not. Audi didn't have anything to do
> with JPR's out-of-pocket, other than a problem with under-engineering
> (which is still a maybe.)
>
> I agree that the name of the rep and the dealership should be made
> known. So that if any one of us finds ourselves in that area, we know
> where *not* to go.
>
> It would still be better if JPR got a Toyota or Honda product. That
> way, when he has a problem, and goes to a newsgroup to complain,
> they'll be able to tell him the same thing. After questioning his
> truthfulness, because everyone knows that Toyotas and Hondas don't
> break down. Don't laugh too hard, I've seen it.
>
> In the end, Audi's not much on the hook for this one. The dealer,
> however, is.
>
I would really like to buy this, but if you read my other posts, you'll
realize that it's an Audi "policy" thing not to automatically replace all
faulty parts. To give you a further example, my brother-in-law had to drop
his car at the dealer's three times for three sucessive but differently and
ill-timed coilpack failures. This is something that you will never see when
a Japanese make is involved, and I should think no other German
manufacturers would dare live up to such preposterous standards. I feel it's
especially disappointing as we are paying dear money for these cars in the
belief that they are going to be German-reliable and I have always know
Germans to be very serious about whatever they do.
#43
Guest
Posts: n/a
Re: Guess What (follow-up)?
>
> This is the same complaint heard over and over all over usenet, no
> matter what make. If the dealer makes a mistake, the manufacturer is
> at fault (so the reasoning goes.) If the dealer is crummy at CS,
> somehow Audi is the problem. It may be that the control arms were
> under-engineered. But the dealer was the problem to begin with, saying
> work had been done when it had not. Audi didn't have anything to do
> with JPR's out-of-pocket, other than a problem with under-engineering
> (which is still a maybe.)
>
> I agree that the name of the rep and the dealership should be made
> known. So that if any one of us finds ourselves in that area, we know
> where *not* to go.
>
> It would still be better if JPR got a Toyota or Honda product. That
> way, when he has a problem, and goes to a newsgroup to complain,
> they'll be able to tell him the same thing. After questioning his
> truthfulness, because everyone knows that Toyotas and Hondas don't
> break down. Don't laugh too hard, I've seen it.
>
> In the end, Audi's not much on the hook for this one. The dealer,
> however, is.
>
I would really like to buy this, but if you read my other posts, you'll
realize that it's an Audi "policy" thing not to automatically replace all
faulty parts. To give you a further example, my brother-in-law had to drop
his car at the dealer's three times for three sucessive but differently and
ill-timed coilpack failures. This is something that you will never see when
a Japanese make is involved, and I should think no other German
manufacturers would dare live up to such preposterous standards. I feel it's
especially disappointing as we are paying dear money for these cars in the
belief that they are going to be German-reliable and I have always know
Germans to be very serious about whatever they do.
#44
Guest
Posts: n/a
Re: Guess What (follow-up)?
JP Roberts wrote:
>I would really like to buy this, but if you read my other posts, you'll
>realize that it's an Audi "policy" thing not to automatically replace all
>faulty parts.
Not only Audi.
>To give you a further example, my brother-in-law had to drop
>his car at the dealer's three times for three sucessive but differently and
>ill-timed coilpack failures. This is something that you will never see when
>a Japanese make is involved,
Seen that e.g. on Hondas and Toyotas, too
>and I should think no other German
>manufacturers would dare live up to such preposterous standards.
Check the BMW and/or Merc Newsgroups.
Or the japanese ones.
Regards
Wolfgang
--
1999 Audi A6 Avant TDI
>I would really like to buy this, but if you read my other posts, you'll
>realize that it's an Audi "policy" thing not to automatically replace all
>faulty parts.
Not only Audi.
>To give you a further example, my brother-in-law had to drop
>his car at the dealer's three times for three sucessive but differently and
>ill-timed coilpack failures. This is something that you will never see when
>a Japanese make is involved,
Seen that e.g. on Hondas and Toyotas, too
>and I should think no other German
>manufacturers would dare live up to such preposterous standards.
Check the BMW and/or Merc Newsgroups.
Or the japanese ones.
Regards
Wolfgang
--
1999 Audi A6 Avant TDI
#45
Guest
Posts: n/a
Re: Guess What (follow-up)?
JP Roberts wrote:
>I would really like to buy this, but if you read my other posts, you'll
>realize that it's an Audi "policy" thing not to automatically replace all
>faulty parts.
Not only Audi.
>To give you a further example, my brother-in-law had to drop
>his car at the dealer's three times for three sucessive but differently and
>ill-timed coilpack failures. This is something that you will never see when
>a Japanese make is involved,
Seen that e.g. on Hondas and Toyotas, too
>and I should think no other German
>manufacturers would dare live up to such preposterous standards.
Check the BMW and/or Merc Newsgroups.
Or the japanese ones.
Regards
Wolfgang
--
1999 Audi A6 Avant TDI
>I would really like to buy this, but if you read my other posts, you'll
>realize that it's an Audi "policy" thing not to automatically replace all
>faulty parts.
Not only Audi.
>To give you a further example, my brother-in-law had to drop
>his car at the dealer's three times for three sucessive but differently and
>ill-timed coilpack failures. This is something that you will never see when
>a Japanese make is involved,
Seen that e.g. on Hondas and Toyotas, too
>and I should think no other German
>manufacturers would dare live up to such preposterous standards.
Check the BMW and/or Merc Newsgroups.
Or the japanese ones.
Regards
Wolfgang
--
1999 Audi A6 Avant TDI
#46
Guest
Posts: n/a
Re: Guess What (follow-up)?
JP Roberts wrote:
>I would really like to buy this, but if you read my other posts, you'll
>realize that it's an Audi "policy" thing not to automatically replace all
>faulty parts.
Not only Audi.
>To give you a further example, my brother-in-law had to drop
>his car at the dealer's three times for three sucessive but differently and
>ill-timed coilpack failures. This is something that you will never see when
>a Japanese make is involved,
Seen that e.g. on Hondas and Toyotas, too
>and I should think no other German
>manufacturers would dare live up to such preposterous standards.
Check the BMW and/or Merc Newsgroups.
Or the japanese ones.
Regards
Wolfgang
--
1999 Audi A6 Avant TDI
>I would really like to buy this, but if you read my other posts, you'll
>realize that it's an Audi "policy" thing not to automatically replace all
>faulty parts.
Not only Audi.
>To give you a further example, my brother-in-law had to drop
>his car at the dealer's three times for three sucessive but differently and
>ill-timed coilpack failures. This is something that you will never see when
>a Japanese make is involved,
Seen that e.g. on Hondas and Toyotas, too
>and I should think no other German
>manufacturers would dare live up to such preposterous standards.
Check the BMW and/or Merc Newsgroups.
Or the japanese ones.
Regards
Wolfgang
--
1999 Audi A6 Avant TDI
#47
Guest
Posts: n/a
Re: Guess What (follow-up)?
JP Roberts wrote:
>> This is the same complaint heard over and over all over usenet, no
>> matter what make. If the dealer makes a mistake, the manufacturer is
>> at fault (so the reasoning goes.) If the dealer is crummy at CS,
>> somehow Audi is the problem. It may be that the control arms were
>> under-engineered. But the dealer was the problem to begin with,
>> saying work had been done when it had not. Audi didn't have
>> anything to do with JPR's out-of-pocket, other than a problem with
>> under-engineering (which is still a maybe.)
>>
>> I agree that the name of the rep and the dealership should be made
>> known. So that if any one of us finds ourselves in that area, we
>> know where *not* to go.
>>
>> It would still be better if JPR got a Toyota or Honda product. That
>> way, when he has a problem, and goes to a newsgroup to complain,
>> they'll be able to tell him the same thing. After questioning his
>> truthfulness, because everyone knows that Toyotas and Hondas don't
>> break down. Don't laugh too hard, I've seen it.
>>
>> In the end, Audi's not much on the hook for this one. The dealer,
>> however, is.
>>
>
> I would really like to buy this, but if you read my other posts,
> you'll realize that it's an Audi "policy" thing not to automatically
> replace all faulty parts. To give you a further example, my
> brother-in-law had to drop his car at the dealer's three times for
> three sucessive but differently and ill-timed coilpack failures. This
> is something that you will never see when a Japanese make is
> involved, and I should think no other German manufacturers would dare
> live up to such preposterous standards. I feel it's especially
> disappointing as we are paying dear money for these cars in the
> belief that they are going to be German-reliable and I have always
> know Germans to be very serious about whatever they do.
So you had your warranty work done on recall 5 years ago, and you now have
100k miles on the clock and expect that a wear item should be replaced under
warranty?
I know the suspension arms on Audi's is poor but they do last for at least a
few years which is "good enough"
I would say bite the bullet and live with it, you still got a nice car,
remember most Audi owners are repeat customers, once you buy an Audi you
dont go back
>> This is the same complaint heard over and over all over usenet, no
>> matter what make. If the dealer makes a mistake, the manufacturer is
>> at fault (so the reasoning goes.) If the dealer is crummy at CS,
>> somehow Audi is the problem. It may be that the control arms were
>> under-engineered. But the dealer was the problem to begin with,
>> saying work had been done when it had not. Audi didn't have
>> anything to do with JPR's out-of-pocket, other than a problem with
>> under-engineering (which is still a maybe.)
>>
>> I agree that the name of the rep and the dealership should be made
>> known. So that if any one of us finds ourselves in that area, we
>> know where *not* to go.
>>
>> It would still be better if JPR got a Toyota or Honda product. That
>> way, when he has a problem, and goes to a newsgroup to complain,
>> they'll be able to tell him the same thing. After questioning his
>> truthfulness, because everyone knows that Toyotas and Hondas don't
>> break down. Don't laugh too hard, I've seen it.
>>
>> In the end, Audi's not much on the hook for this one. The dealer,
>> however, is.
>>
>
> I would really like to buy this, but if you read my other posts,
> you'll realize that it's an Audi "policy" thing not to automatically
> replace all faulty parts. To give you a further example, my
> brother-in-law had to drop his car at the dealer's three times for
> three sucessive but differently and ill-timed coilpack failures. This
> is something that you will never see when a Japanese make is
> involved, and I should think no other German manufacturers would dare
> live up to such preposterous standards. I feel it's especially
> disappointing as we are paying dear money for these cars in the
> belief that they are going to be German-reliable and I have always
> know Germans to be very serious about whatever they do.
So you had your warranty work done on recall 5 years ago, and you now have
100k miles on the clock and expect that a wear item should be replaced under
warranty?
I know the suspension arms on Audi's is poor but they do last for at least a
few years which is "good enough"
I would say bite the bullet and live with it, you still got a nice car,
remember most Audi owners are repeat customers, once you buy an Audi you
dont go back
#48
Guest
Posts: n/a
Re: Guess What (follow-up)?
JP Roberts wrote:
>> This is the same complaint heard over and over all over usenet, no
>> matter what make. If the dealer makes a mistake, the manufacturer is
>> at fault (so the reasoning goes.) If the dealer is crummy at CS,
>> somehow Audi is the problem. It may be that the control arms were
>> under-engineered. But the dealer was the problem to begin with,
>> saying work had been done when it had not. Audi didn't have
>> anything to do with JPR's out-of-pocket, other than a problem with
>> under-engineering (which is still a maybe.)
>>
>> I agree that the name of the rep and the dealership should be made
>> known. So that if any one of us finds ourselves in that area, we
>> know where *not* to go.
>>
>> It would still be better if JPR got a Toyota or Honda product. That
>> way, when he has a problem, and goes to a newsgroup to complain,
>> they'll be able to tell him the same thing. After questioning his
>> truthfulness, because everyone knows that Toyotas and Hondas don't
>> break down. Don't laugh too hard, I've seen it.
>>
>> In the end, Audi's not much on the hook for this one. The dealer,
>> however, is.
>>
>
> I would really like to buy this, but if you read my other posts,
> you'll realize that it's an Audi "policy" thing not to automatically
> replace all faulty parts. To give you a further example, my
> brother-in-law had to drop his car at the dealer's three times for
> three sucessive but differently and ill-timed coilpack failures. This
> is something that you will never see when a Japanese make is
> involved, and I should think no other German manufacturers would dare
> live up to such preposterous standards. I feel it's especially
> disappointing as we are paying dear money for these cars in the
> belief that they are going to be German-reliable and I have always
> know Germans to be very serious about whatever they do.
So you had your warranty work done on recall 5 years ago, and you now have
100k miles on the clock and expect that a wear item should be replaced under
warranty?
I know the suspension arms on Audi's is poor but they do last for at least a
few years which is "good enough"
I would say bite the bullet and live with it, you still got a nice car,
remember most Audi owners are repeat customers, once you buy an Audi you
dont go back
>> This is the same complaint heard over and over all over usenet, no
>> matter what make. If the dealer makes a mistake, the manufacturer is
>> at fault (so the reasoning goes.) If the dealer is crummy at CS,
>> somehow Audi is the problem. It may be that the control arms were
>> under-engineered. But the dealer was the problem to begin with,
>> saying work had been done when it had not. Audi didn't have
>> anything to do with JPR's out-of-pocket, other than a problem with
>> under-engineering (which is still a maybe.)
>>
>> I agree that the name of the rep and the dealership should be made
>> known. So that if any one of us finds ourselves in that area, we
>> know where *not* to go.
>>
>> It would still be better if JPR got a Toyota or Honda product. That
>> way, when he has a problem, and goes to a newsgroup to complain,
>> they'll be able to tell him the same thing. After questioning his
>> truthfulness, because everyone knows that Toyotas and Hondas don't
>> break down. Don't laugh too hard, I've seen it.
>>
>> In the end, Audi's not much on the hook for this one. The dealer,
>> however, is.
>>
>
> I would really like to buy this, but if you read my other posts,
> you'll realize that it's an Audi "policy" thing not to automatically
> replace all faulty parts. To give you a further example, my
> brother-in-law had to drop his car at the dealer's three times for
> three sucessive but differently and ill-timed coilpack failures. This
> is something that you will never see when a Japanese make is
> involved, and I should think no other German manufacturers would dare
> live up to such preposterous standards. I feel it's especially
> disappointing as we are paying dear money for these cars in the
> belief that they are going to be German-reliable and I have always
> know Germans to be very serious about whatever they do.
So you had your warranty work done on recall 5 years ago, and you now have
100k miles on the clock and expect that a wear item should be replaced under
warranty?
I know the suspension arms on Audi's is poor but they do last for at least a
few years which is "good enough"
I would say bite the bullet and live with it, you still got a nice car,
remember most Audi owners are repeat customers, once you buy an Audi you
dont go back
#49
Guest
Posts: n/a
Re: Guess What (follow-up)?
JP Roberts wrote:
>> This is the same complaint heard over and over all over usenet, no
>> matter what make. If the dealer makes a mistake, the manufacturer is
>> at fault (so the reasoning goes.) If the dealer is crummy at CS,
>> somehow Audi is the problem. It may be that the control arms were
>> under-engineered. But the dealer was the problem to begin with,
>> saying work had been done when it had not. Audi didn't have
>> anything to do with JPR's out-of-pocket, other than a problem with
>> under-engineering (which is still a maybe.)
>>
>> I agree that the name of the rep and the dealership should be made
>> known. So that if any one of us finds ourselves in that area, we
>> know where *not* to go.
>>
>> It would still be better if JPR got a Toyota or Honda product. That
>> way, when he has a problem, and goes to a newsgroup to complain,
>> they'll be able to tell him the same thing. After questioning his
>> truthfulness, because everyone knows that Toyotas and Hondas don't
>> break down. Don't laugh too hard, I've seen it.
>>
>> In the end, Audi's not much on the hook for this one. The dealer,
>> however, is.
>>
>
> I would really like to buy this, but if you read my other posts,
> you'll realize that it's an Audi "policy" thing not to automatically
> replace all faulty parts. To give you a further example, my
> brother-in-law had to drop his car at the dealer's three times for
> three sucessive but differently and ill-timed coilpack failures. This
> is something that you will never see when a Japanese make is
> involved, and I should think no other German manufacturers would dare
> live up to such preposterous standards. I feel it's especially
> disappointing as we are paying dear money for these cars in the
> belief that they are going to be German-reliable and I have always
> know Germans to be very serious about whatever they do.
So you had your warranty work done on recall 5 years ago, and you now have
100k miles on the clock and expect that a wear item should be replaced under
warranty?
I know the suspension arms on Audi's is poor but they do last for at least a
few years which is "good enough"
I would say bite the bullet and live with it, you still got a nice car,
remember most Audi owners are repeat customers, once you buy an Audi you
dont go back
>> This is the same complaint heard over and over all over usenet, no
>> matter what make. If the dealer makes a mistake, the manufacturer is
>> at fault (so the reasoning goes.) If the dealer is crummy at CS,
>> somehow Audi is the problem. It may be that the control arms were
>> under-engineered. But the dealer was the problem to begin with,
>> saying work had been done when it had not. Audi didn't have
>> anything to do with JPR's out-of-pocket, other than a problem with
>> under-engineering (which is still a maybe.)
>>
>> I agree that the name of the rep and the dealership should be made
>> known. So that if any one of us finds ourselves in that area, we
>> know where *not* to go.
>>
>> It would still be better if JPR got a Toyota or Honda product. That
>> way, when he has a problem, and goes to a newsgroup to complain,
>> they'll be able to tell him the same thing. After questioning his
>> truthfulness, because everyone knows that Toyotas and Hondas don't
>> break down. Don't laugh too hard, I've seen it.
>>
>> In the end, Audi's not much on the hook for this one. The dealer,
>> however, is.
>>
>
> I would really like to buy this, but if you read my other posts,
> you'll realize that it's an Audi "policy" thing not to automatically
> replace all faulty parts. To give you a further example, my
> brother-in-law had to drop his car at the dealer's three times for
> three sucessive but differently and ill-timed coilpack failures. This
> is something that you will never see when a Japanese make is
> involved, and I should think no other German manufacturers would dare
> live up to such preposterous standards. I feel it's especially
> disappointing as we are paying dear money for these cars in the
> belief that they are going to be German-reliable and I have always
> know Germans to be very serious about whatever they do.
So you had your warranty work done on recall 5 years ago, and you now have
100k miles on the clock and expect that a wear item should be replaced under
warranty?
I know the suspension arms on Audi's is poor but they do last for at least a
few years which is "good enough"
I would say bite the bullet and live with it, you still got a nice car,
remember most Audi owners are repeat customers, once you buy an Audi you
dont go back
#50
Guest
Posts: n/a
Re: Guess What (follow-up)?
Wolfgang,
Hear hear.
Piecemeal servicing is getting more common everyday. The more complex the
cars, the more "black boxes" to go wrong. Sometimes there may be a group of
BB's daisy chained together to form a system, and the standard operating
procedure is to replace the most likely failed BB, see if that fixed the
problem, then go for the next, and the next, and the next......sounds alot
like the A8L problem we had here a while back, but it was also the problem I
heard about a certain British SUV company repair policy, too. It's all
across the board. I doubt that servicing Japanese products would make JP
feel all warm and fuzzy inside, either. After having a massive rear brake
replacement (cables, calipers, rotors) on my wife's 2k2 CRV, in which I was
criticized as being neglectful for not bringing in the car for a "brake
inspection" (I "inspected" them when I rotated the tires), I asked for the
rotors back. They forgot and threw them out. I asked for a replacement set
and they said "Oh yeah, we get CRV's and Odysseys in all the time for rear
brake problems, we'll get you a set next week". Inspection, my a$$.
Cheers!
Steve Sears
1987 Audi 5kTQ
1980 Audi 5k
1962 and '64 Auto Union DKW Junior deLuxes
(SPAM Blocker NOTE: Remove SHOES to reply)
"Wolfgang Pawlinetz" <mille@afm.at> wrote in message
news:andd615vatiaj1qd869d026boooidfgsd4@4ax.com...
> JP Roberts wrote:
>
> >I would really like to buy this, but if you read my other posts, you'll
> >realize that it's an Audi "policy" thing not to automatically replace all
> >faulty parts.
>
> Not only Audi.
>
> >To give you a further example, my brother-in-law had to drop
> >his car at the dealer's three times for three sucessive but differently
and
> >ill-timed coilpack failures. This is something that you will never see
when
> >a Japanese make is involved,
>
> Seen that e.g. on Hondas and Toyotas, too
>
> >and I should think no other German
> >manufacturers would dare live up to such preposterous standards.
>
> Check the BMW and/or Merc Newsgroups.
> Or the japanese ones.
>
>
> Regards
>
> Wolfgang
>
> --
> 1999 Audi A6 Avant TDI
Hear hear.
Piecemeal servicing is getting more common everyday. The more complex the
cars, the more "black boxes" to go wrong. Sometimes there may be a group of
BB's daisy chained together to form a system, and the standard operating
procedure is to replace the most likely failed BB, see if that fixed the
problem, then go for the next, and the next, and the next......sounds alot
like the A8L problem we had here a while back, but it was also the problem I
heard about a certain British SUV company repair policy, too. It's all
across the board. I doubt that servicing Japanese products would make JP
feel all warm and fuzzy inside, either. After having a massive rear brake
replacement (cables, calipers, rotors) on my wife's 2k2 CRV, in which I was
criticized as being neglectful for not bringing in the car for a "brake
inspection" (I "inspected" them when I rotated the tires), I asked for the
rotors back. They forgot and threw them out. I asked for a replacement set
and they said "Oh yeah, we get CRV's and Odysseys in all the time for rear
brake problems, we'll get you a set next week". Inspection, my a$$.
Cheers!
Steve Sears
1987 Audi 5kTQ
1980 Audi 5k
1962 and '64 Auto Union DKW Junior deLuxes
(SPAM Blocker NOTE: Remove SHOES to reply)
"Wolfgang Pawlinetz" <mille@afm.at> wrote in message
news:andd615vatiaj1qd869d026boooidfgsd4@4ax.com...
> JP Roberts wrote:
>
> >I would really like to buy this, but if you read my other posts, you'll
> >realize that it's an Audi "policy" thing not to automatically replace all
> >faulty parts.
>
> Not only Audi.
>
> >To give you a further example, my brother-in-law had to drop
> >his car at the dealer's three times for three sucessive but differently
and
> >ill-timed coilpack failures. This is something that you will never see
when
> >a Japanese make is involved,
>
> Seen that e.g. on Hondas and Toyotas, too
>
> >and I should think no other German
> >manufacturers would dare live up to such preposterous standards.
>
> Check the BMW and/or Merc Newsgroups.
> Or the japanese ones.
>
>
> Regards
>
> Wolfgang
>
> --
> 1999 Audi A6 Avant TDI