Audi Forum - Audi Forums for the A4, S4, TT, A3, A6 and more!

Audi Forum - Audi Forums for the A4, S4, TT, A3, A6 and more! (https://www.audiforum.ca/)
-   Q5 - Q7 (https://www.audiforum.ca/q5-q7-58/)
-   -   Did anyone order the 2018 Q5 (https://www.audiforum.ca/q5-q7-58/did-anyone-order-2018-q5-74203/)

wizzofoz 03-16-2017 03:33 PM

Did anyone order the 2018 Q5
 
My dealer is projecting a June delivery date for any custom orders. Does anyone have an ETA if you pre-ordered?

Thanks

drfe99 03-23-2017 07:17 PM

Re: Did anyone order the 2018 Q5
 
I pre-ordered in January and was originally told I should receive it in April. The latest news I received is that it would now be delivered in June. Really frustrating.

wizzofoz 03-23-2017 08:24 PM

Re: Did anyone order the 2018 Q5
 

Originally Posted by drfe99 (Post 196744)
I pre-ordered in January and was originally told I should receive it in April. The latest news I received is that it would now be delivered in June. Really frustrating.

Yes indeed... and I have no idea if it might be late June :(

drfe99 03-24-2017 08:04 PM

Re: Did anyone order the 2018 Q5
 

Originally Posted by wizzofoz (Post 196745)
Yes indeed... and I have no idea if it might be late June :(

I don't understand what the problem is, the factory has been up an running since September. I am excited to get the new car. First time I'm doing a factory order and took it fully loaded with the brown interior. I didn't take the SLine this time because I didn't like the options associated with it. What are you getting.

wizzofoz 03-24-2017 08:19 PM

Re: Did anyone order the 2018 Q5
 
Opted for a Technik S-Line in Red. The color choice required a factory order. I did not opt for the heads up display but got everything else. Can't wait :)


Originally Posted by drfe99 (Post 196748)
I don't understand what the problem is, the factory has been up an running since September. I am excited to get the new car. First time I'm doing a factory order and took it fully loaded with the brown interior. I didn't take the SLine this time because I didn't like the options associated with it. What are you getting.


Nice TTs!!! 03-29-2017 06:35 PM

Re: Did anyone order the 2018 Q5
 
Ordered mine mid-Feb at which point I was told May delivery... Recently was told it was scheduled to go in to production on April 23rd and they are still targeting end of May delivery, but doubt that.

Ordered the Technik w/S-line in white.

wizzofoz 03-29-2017 07:11 PM

Re: Did anyone order the 2018 Q5
 

Originally Posted by Nice TTs!!! (Post 196762)
Ordered mine mid-Feb at which point I was told May delivery... Recently was told it was scheduled to go in to production on April 23rd and they are still targeting end of May delivery, but doubt that.

Ordered the Technik w/S-line in white.

This is good info. I don't know the build date for mine but I ordered in January. I hope it's a May ETA for me instead of late June. Perhaps the color choice dictates the build schedule.

Nice TTs!!! 03-29-2017 07:26 PM

Re: Did anyone order the 2018 Q5
 

Originally Posted by wizzofoz (Post 196763)
This is good info. I don't know the build date for mine but I ordered in January. I hope it's a May ETA for me instead of late June. Perhaps the color choice dictates the build schedule.

Not sure if anyone knows the timeline for Q5 production? April 23rd(ish) +Production timeline + time to ship from Mexico to Ontario = I just assumed it's more than 4 weeks, which is what it would take to get here for May. Hoping my assumptions are wrong, as I would like to get in May vs June... or late June:(

mirekmal 03-30-2017 03:23 AM

Re: Did anyone order the 2018 Q5
 

Originally Posted by Nice TTs!!! (Post 196762)
Ordered mine mid-Feb at which point I was told May delivery... Recently was told it was scheduled to go in to production on April 23rd and they are still targeting end of May delivery, but doubt that.

I placed my order late January and have production scheduled originally for week of May 8. Now it moved to May 15. On top of that 3~4 weeks of delivery time to Poland. Seems we are here not priority market :(

wizzofoz 03-30-2017 08:14 AM

Re: Did anyone order the 2018 Q5
 
I need to ask my dealer about the build date. I have not received any updates since January and only informed of a "late May/June" ETA.

wizzofoz 04-08-2017 08:18 PM

Re: Did anyone order the 2018 Q5
 
I went in for the test drive and loved the overall experience. I think I made the right choice to opt for Tecnik because the virtual display is pretty slick. My build date is week 16 which should be in two weeks. That means I should get my car towards beginning June.

drfe99 04-16-2017 10:14 PM

Re: Did anyone order the 2018 Q5
 
I also received an update that my car would be built on week 16 and completed by April 25. I'm hoping ithe information is right. It is frustrating that I can't get definitive updates from my dealer on when it will be delivered.

Nice TTs!!! 05-05-2017 02:04 PM

Re: Did anyone order the 2018 Q5
 
Being told now it could be early June... still hoping for May...:-(

drfe99 05-06-2017 08:55 PM

Re: Did anyone order the 2018 Q5
 
I ordered mine in January and received word last week it was completed on April 26. Audi's system say June 5 delivery, dealer has told me May 15. I should know on Monday. Will miss my current Q5 but am excited for the new one.

wizzofoz 05-06-2017 09:26 PM

Re: Did anyone order the 2018 Q5
 
Thats great. I just got word from my dealer today that my Q5 is in transit from the factory. It was completed on April 26 (Week 16 build). However, he is saying first week June delivery.
I saw a White S-Line in the wild today. I first didn't notice it but the sequential turn signal gave it away.

drfe99 05-06-2017 10:54 PM

Re: Did anyone order the 2018 Q5
 
Question for all. Is anyone considering an extended warranty? If yes, any idea on price

drfe99 05-07-2017 08:58 PM

Re: Did anyone order the 2018 Q5
 

Originally Posted by wizzofoz (Post 196871)
Thats great. I just got word from my dealer today that my Q5 is in transit from the factory. It was completed on April 26 (Week 16 build). However, he is saying first week June delivery.
I saw a White S-Line in the wild today. I first didn't notice it but the sequential turn signal gave it away.

Wiz, it's great to hear about your Q5. It appears both of ours were completed on the same day. I opted out of the SLine this time. I really didn't want the 20inch wheels and black seat. Mine delivery date is also scheduled for first week of June. However my dealer has told me that they are expecting the delivery around May 15. They are going to confirm tomorrow. Where are you located? I am in Toronto.

wizzofoz 05-07-2017 10:29 PM

Re: Did anyone order the 2018 Q5
 

Originally Posted by drfe99 (Post 196873)
Wiz, it's great to hear about your Q5. It appears both of ours were completed on the same day. I opted out of the SLine this time. I really didn't want the 20inch wheels and black seat. Mine delivery date is also scheduled for first week of June. However my dealer has told me that they are expecting the delivery around May 15. They are going to confirm tomorrow. Where are you located? I am in Toronto.

Hope that my dealer can manage mid May as well. I am based in Ottawa. Will let you know if I get more info.

FourCircleQc 05-08-2017 12:21 PM

Re: Did anyone order the 2018 Q5
 
Vehicle ordered on March 17, 2017.
Delivery scheduled for July 1-15, 2017

2018 Q5 Progressiv with LED lights
Ext: Manhattan Grey
Int: Nougat Brown

Nice TTs!!! 05-10-2017 12:07 PM

Re: Did anyone order the 2018 Q5
 

Originally Posted by drfe99 (Post 196873)
Wiz, it's great to hear about your Q5. It appears both of ours were completed on the same day. I opted out of the SLine this time. I really didn't want the 20inch wheels and black seat. Mine delivery date is also scheduled for first week of June. However my dealer has told me that they are expecting the delivery around May 15. They are going to confirm tomorrow. Where are you located? I am in Toronto.

With a production date of 04/23, I assume I am 1 week behind you.... my dealer is on the north end of the GTA... how about you?

drfe99 05-10-2017 07:12 PM

Re: Did anyone order the 2018 Q5
 

Originally Posted by Nice TTs!!! (Post 196884)
With a production date of 04/23, I assume I am 1 week behind you.... my dealer is on the north end of the GTA... how about you?

You're a couple of days behind me on the build. I'm east GTA. Audi's delivery systems are frustrating and still can't get a definitive delivery date. Hoping to get an answer soon.

simboo 05-11-2017 08:29 AM

Re: Did anyone order the 2018 Q5
 
Ordered may 8th, delivery late July, no production date yet.

Technik S-Line Navarra Blue.

wizzofoz 05-13-2017 09:57 PM

Re: Did anyone order the 2018 Q5
 
Saw a silver S-Line in Kanata today. Looked sick!!!

Woodchip 05-23-2017 05:24 PM

Re: Did anyone order the 2018 Q5
 
I ordered a 2018 SQ5 at the end of February, I was initially told end of May beginning of June. I've now been told July... :(
The dealer has been awesome though, and will be giving me a loaner tomorrow until my SQ5 arrives.

wizzofoz 05-23-2017 10:44 PM

Re: Did anyone order the 2018 Q5
 
I am still trying to get a definite date for mine. I keep seeing the new Q5s all over town and it sucks to have put in the deposit back in January but still not top of the queue.

Nice TTs!!! 05-24-2017 04:49 PM

Re: Did anyone order the 2018 Q5
 

Originally Posted by wizzofoz (Post 196921)
I am still trying to get a definite date for mine. I keep seeing the new Q5s all over town and it sucks to have put in the deposit back in January but still not top of the queue.

Feel your pain... I just got the following dates:
Completed Production: May 5th
Shipped out date: May 18th (guess my car took a beach vaca for 2 weeks...)
Port Delivery (expected): June 13th at which point it would get trucked out to my dealer.

I think 26 days from Mexico to Toronto (or Vancouver, if that's the port) seems excessive! I could have driven there and back in 10 days if I took my time...

Let's hope they shave some time off the shipping dates...

Nice TTs!!! 05-24-2017 04:52 PM

Re: Did anyone order the 2018 Q5
 
On a side note... anyone notice the premium some dealers are charging for Q5's currently in stock? I saw Prestige models with asking price higher than Technik models configured online...

drfe99 05-24-2017 08:50 PM

Re: Did anyone order the 2018 Q5
 

Originally Posted by Nice TTs!!! (Post 196925)
Feel your pain... I just got the following dates:
Completed Production: May 5th
Shipped out date: May 18th (guess my car took a beach vaca for 2 weeks...)
Port Delivery (expected): June 13th at which point it would get trucked out to my dealer.

I think 26 days from Mexico to Toronto (or Vancouver, if that's the port) seems excessive! I could have driven there and back in 10 days if I took my time...

Let's hope they shave some time off the shipping dates...

I will say, the ordering part has been a very frustrating process. I expected more from a premium auto manufacturer. My completion date was April 26. Port delivery date June 6. Couldn't get an answer why it takes 6 weeks to get to Toronto. Good news is I received an email from my dealer advising me that the car arrived in Toronto on May 20. They still don't know when they will receive it.
Looking forward to the end of the saga and into the new Q5.

simboo 05-25-2017 07:55 AM

Re: Did anyone order the 2018 Q5
 

Originally Posted by drfe99 (Post 196927)
I will say, the ordering part has been a very frustrating process. I expected more from a premium auto manufacturer. My completion date was April 26. Port delivery date June 6. Couldn't get an answer why it takes 6 weeks to get to Toronto. Good news is I received an email from my dealer advising me that the car arrived in Toronto on May 20. They still don't know when they will receive it.
Looking forward to the end of the saga and into the new Q5.

Was told by dealer than when the car arrives at the "port" it takes about a week or two to get it at the dealer for delivery. hang in there!!
:p

wizzofoz 05-25-2017 08:53 AM

Re: Did anyone order the 2018 Q5
 
OK, just received an update. Apparently there are a bunch of Q5s at the port for some time awaiting "quality checks". Not sure what that means and who is supposed to do a quality check after the vehicle has left the factory and arrived in Canada. No timeframe for when these "checks" will be completed. My car has been at the port for over 2 weeks now and not released to the dealer yet.

drfe99 05-26-2017 10:12 PM

Re: Did anyone order the 2018 Q5
 
Wiz, thanks for the update the info is great. Don't know how you got the information as my dealer has gone quiet. I am really surprised by Audi and the lack of clarity/respond on the delivery process. Not very good at managing customer expectations. Hopefully will get a positive response on my car soon

wizzofoz 05-26-2017 11:41 PM

Re: Did anyone order the 2018 Q5
 
I find it hard to believe that a "quality check" could not be done before the vehicles left the factory or at a local dealership with trained techs. Is Audi sending techs to the port and do they have a garage with the diagnostic computers available. Its BS.

Nice TTs!!! 05-27-2017 12:10 PM

Re: Did anyone order the 2018 Q5
 

Originally Posted by drfe99 (Post 196927)
I will say, the ordering part has been a very frustrating process. I expected more from a premium auto manufacturer. My completion date was April 26. Port delivery date June 6. Couldn't get an answer why it takes 6 weeks to get to Toronto. Good news is I received an email from my dealer advising me that the car arrived in Toronto on May 20. They still don't know when they will receive it.
Looking forward to the end of the saga and into the new Q5.

That's awesome! make sure you post some pics when you get the car!

Nice TTs!!! 05-27-2017 12:18 PM

Re: Did anyone order the 2018 Q5
 

Originally Posted by wizzofoz (Post 196938)
I find it hard to believe that a "quality check" could not be done before the vehicles left the factory or at a local dealership with trained techs. Is Audi sending techs to the port and do they have a garage with the diagnostic computers available. Its BS.

Could be gov't safety/regulatory related checks, i.e. daytime running lights, emissions and safety, certification, etc. Still sucks!

drfe99 05-27-2017 10:05 PM

Re: Did anyone order the 2018 Q5
 

Originally Posted by Nice TTs!!! (Post 196939)
That's awesome! make sure you post some pics when you get the car!

Absolutely will.

drfe99 05-28-2017 09:09 AM

Re: Did anyone order the 2018 Q5
 

Originally Posted by Nice TTs!!! (Post 196940)
Could be gov't safety/regulatory related checks, i.e. daytime running lights, emissions and safety, certification, etc. Still sucks!

I would hope that these types of quality checks, if that's what the issue is would have been done long before reaching Canada. And if they really need to do something engage more people to get it done. They have customers waiting. Into month 5 now since I ordered.

wizzofoz 05-31-2017 04:16 PM

Re: Did anyone order the 2018 Q5
 
Hi guys, so the hold is in place by Audi Canada and not the dealers, hence the lack of information. Apparently they need to change some parts and all of the Q5 lot is grounded. That doesn't sound good at all.

drfe99 05-31-2017 09:28 PM

Re: Did anyone order the 2018 Q5
 

Originally Posted by wizzofoz (Post 196950)
Hi guys, so the hold is in place by Audi Canada and not the dealers, hence the lack of information. Apparently they need to change some parts and all of the Q5 lot is grounded. That doesn't sound good at all.

Hey Wiz, how reliable is your source. Given my experience sound like something is going on. I found out today that Audi system shows my car was pickup for delivery on the 26th and delivered on the 28th. It is also showing an error on the delivery date. I talked to my dealer and they are completely in the dark. And Audi does not appear to be responsive or providie them with with updates. So frustrating!

wizzofoz 05-31-2017 11:02 PM

Re: Did anyone order the 2018 Q5
 
Frustrating indeed.
The person (my source) has been fairly reliable in terms of timeline estimates and updates. I think we need to escalate to Audi Canada. I will drop them an email to express my frustration.

drfe99 06-01-2017 08:46 PM

Re: Did anyone order the 2018 Q5
 

Originally Posted by wizzofoz (Post 196952)
Frustrating indeed.
The person (my source) has been fairly reliable in terms of timeline estimates and updates. I think we need to escalate to Audi Canada. I will drop them an email to express my frustration.

Wiz your source is solid. Here's the latest update from Audi. "All 2018 Q5 are on quality hold, No ETA at the moment You will be informed once we have more details". Needless to say I find this disconcerting. Looks like Audi has screwed up the release of Q5 in North America. For the first time, I am now concerned with buying a new Q5 model manufactured in a new factory.


All times are GMT -5. The time now is 04:10 AM.


© 2024 MH Sub I, LLC dba Internet Brands