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-   -   Did anyone order the 2018 Q5 (https://www.audiforum.ca/q5-q7-58/did-anyone-order-2018-q5-74203/)

Zune 06-30-2017 10:35 AM

Re: Did anyone order the 2018 Q5
 
Thanks for the info drfe99! I actually heard back from our dealer this week, & he received confirmation from Audi AG that things are good & vehicle is due to to complete build by early next week. He also said he would pressure Audi Canada to offer something in compensation...not expecting too much, but it'd be great to maybe get a discount on Audi Care. Glad to hear you're loving your new SQ5. I'm in a 2015 Technik SQ5 currently (which I love), but looking forward to the new one!

wizzofoz 06-30-2017 10:42 AM

Re: Did anyone order the 2018 Q5
 
Congrats on your purchase, the SQ5 will be amazing.
For us, the updates came from our respective dealer reps, and we shared what we heard to keep everyone up to speed.

wizzofoz 06-30-2017 10:56 AM

Re: Did anyone order the 2018 Q5
 
4 Attachment(s)

Originally Posted by wizzofoz (Post 197039)
Picked up the car this morning, the drive is much more refined than the first gen Q5. Will post some pictures later.

Finally figured out how to post the pictures

Zune 06-30-2017 11:04 AM

Re: Did anyone order the 2018 Q5
 
Great looking cars wizzofoz & drfe99. Do you guys have the Technik model with the Band & Olufsen audio? My current SQ5 has B&O & sounds great, but I hear the new system is significantly better. Any comments on the audio?

wizzofoz 06-30-2017 02:19 PM

Re: Did anyone order the 2018 Q5
 

Originally Posted by Zune (Post 197056)
Great looking cars wizzofoz & drfe99. Do you guys have the Technik model with the Band & Olufsen audio? My current SQ5 has B&O & sounds great, but I hear the new system is significantly better. Any comments on the audio?

I have the Bose in my A6 and its amazing. I haven't had a chance to drive the Q5 since last weekend due to a work trip. Will definitely test out the audio over the weekend and will report back. It should be pretty awesome from the reviews.

drfe99 06-30-2017 08:31 PM

Re: Did anyone order the 2018 Q5
 

Originally Posted by Nice TTs!!! (Post 196764)
Not sure if anyone knows the timeline for Q5 production? April 23rd(ish) +Production timeline + time to ship from Mexico to Ontario = I just assumed it's more than 4 weeks, which is what it would take to get here for May. Hoping my assumptions are wrong, as I would like to get in May vs June... or late June:(

I had the old B&O and also have the new B&O. Like everything else with the new Q5, it's night and day to compare. The new one is far superior and I really enjoyed the old B&O. I feel like I work for Audi when I talk about the Q, but it is a truly impressive SUV. Too bad they are screwing up marketing opportunities and delivery.

wizzofoz 06-30-2017 08:45 PM

Re: Did anyone order the 2018 Q5
 

Originally Posted by drfe99 (Post 197060)
I had the old B&O and also have the new B&O. Like everything else with the new Q5, it's night and day to compare. The new one is far superior and I really enjoyed the old B&O. I feel like I work for Audi when I talk about the Q, but it is a truly impressive SUV. Too bad they are screwing up marketing opportunities and delivery.

Speaking of changes, I noticed the side mirrors don't fold when the car is switched off and locked. Is there a setting or is this not supported for the Canadian spec models?

drfe99 07-01-2017 09:29 AM

Re: Did anyone order the 2018 Q5
 

Originally Posted by wizzofoz (Post 197062)
Speaking of changes, I noticed the side mirrors don't fold when the car is switched off and locked. Is there a setting or is this not supported for the Canadian spec models?

The side mirrors folding still exists and you can find the option under Vehicle Settings, than Central Locks. It is an option under the central locks.

wizzofoz 07-01-2017 11:14 AM

Re: Did anyone order the 2018 Q5
 

Originally Posted by drfe99 (Post 197064)
The side mirrors folding still exists and you can find the option under Vehicle Settings, than Central Locks. It is an option under the central locks.

Thanks!!!

Nice TTs!!! 07-05-2017 09:54 PM

Re: Did anyone order the 2018 Q5
 

Originally Posted by drfe99 (Post 197051)
Much of the info came from this forum and the U.S. one. Once I had the information I hounded my dealer and they had to address. Actually they were pretty good with it and shared some of responses from Audi. Incredible.

As for the car I had the exact same concerns as you and all I can say is based on the last two weeks of driving the new Q5, I'm not worried about the lemon concerns. I know its early but this Q5, is far superior to the last one I had.

Overall, Audi has blown the manufacturing and delivery of their Q5s. I know people that will not consider the Q because of the delay. It's a same because it is a great SUV.

About a month in and... love this car!
What I like:
-very smooth
-very quiet
-very fast (great pick-up)
-great tech (love the virtual dash)
-gorgeous at night... interior lights up like a xmas tree

Things i don't love:
-auto engine shut-off (default is on fuel economy)
-we don't get google earth... big letdown as I didn't know this was not avail in Canada till I got the car...
-heated/chilled cup holder only controls temp on 1 side... drivers side is just basic cup holder????

Overall.... love driving this car.

MBronskill 07-06-2017 02:36 PM

Re: Did anyone order the 2018 Q5
 
Seriously contemplating replacing our 2011 Q5 with the new one, but can you explain further "we don't get google earth... big letdown as I didn't know this was not avail in Canada till I got the car...".

Do you mean that we don't get Google maps including traffic with Android Auto?

Thanks,

Mike

wizzofoz 07-06-2017 09:11 PM

Re: Did anyone order the 2018 Q5
 
You can get Google Earth with Android, but the native navigation app does not display Google Earth like it does in the US. This is because there is no carrier contract for data in Canada. Note that if you use Android Auto, you wont be able to get the map to display on the virtual cockpit since it only works on one screen.

MBronskill 07-07-2017 03:44 PM

Re: Did anyone order the 2018 Q5
 
Thanks, Wizzofoz - very helpful.

Malcolmd 07-08-2017 04:20 PM

Re: Did anyone order the 2018 Q5
 
Looking at getting the new q7 progressive model, anyone know how much under msrp I should be asking for?

audiguz 07-09-2017 02:30 PM

Re: Did anyone order the 2018 Q5
 
Zune, Wizzofoz, and drfe99 -- what dates did you guys place your orders? I placed mine first week of April and have not heard a thing.

drfe99 07-09-2017 04:42 PM

Re: Did anyone order the 2018 Q5
 
I placed mine on January 19, and took delivery of the car on June 16. From what I have seen on this forum and the US forum is an approximate 5 month wait for delivery. I will tell you once you have the SUV it is impressive, however a very frustrating experience from a delivery perspective.

wizzofoz 07-09-2017 08:08 PM

Re: Did anyone order the 2018 Q5
 

Originally Posted by audiguz (Post 197092)
Zune, Wizzofoz, and drfe99 -- what dates did you guys place your orders? I placed mine first week of April and have not heard a thing.

Mid-Jan, car was built mid April and delivered on June 24th.

Zune 07-10-2017 09:01 AM

Re: Did anyone order the 2018 Q5
 
Hi Audiguz...ordered mine Feb. 22nd. Originally told scheduled delivery would be late May/early June, then late June/early July, now late July/early August. Like drfe99 said, sounds like about 5 months delivery timeframe for now.

audiguz 07-10-2017 09:26 AM

Re: Did anyone order the 2018 Q5
 
Thanks for the responses.

Did any of you end up getting any compensation for the delays and the quality hold issue?

Zune 07-10-2017 09:55 AM

Re: Did anyone order the 2018 Q5
 
Not sure yet. Our dealer said he would be demanding some kind of compensation from Audi Canada, but not quite quite sure what that might be. I don't think they can give me much of a discount on the vehicle itself...maybe Audi Care discount?

audiguz 07-10-2017 10:02 AM

Re: Did anyone order the 2018 Q5
 
Audi Care or discounted delivery would def be nice.

audiguz 07-10-2017 11:37 AM

Re: Did anyone order the 2018 Q5
 
Zune - just called and got an update from dealer. My car finished production 3 days ago and delivery due by Aug 19.

drfe99 07-10-2017 10:02 PM

Re: Did anyone order the 2018 Q5
 
Dealers are not offering up much for compensation. I got winter mats, good discount on Audi aftercare. They weren't will to do much else. Audi Canada wasn't willing to address. From what I can asses from the various forums, Audi has screwed this up and are dealing with delays throughout North America.

Good luck with your compensation discussions

Zune 07-11-2017 07:59 AM

Re: Did anyone order the 2018 Q5
 
That's great news audiguz. Maybe they're starting to get caught up on the backlog of orders they'd built up in the spring. I think mine was due to finish build about a week ago, so maybe we'll each receive ours around the same time!

Zune 07-11-2017 03:07 PM

Re: Did anyone order the 2018 Q5
 
BTW Audiguz...is yours a Q5 or an SQ5? I still don't have accurate info as to whether my vehicle has even been built yet, & ordered in late February. Thanks!

Roadkilt 07-11-2017 10:33 PM

Re: Did anyone order the 2018 Q5
 
Ordered my Q5 on April 11, apparently its built and about to be shipped. Is that another month?

audiguz 07-12-2017 03:14 PM

Re: Did anyone order the 2018 Q5
 
Hey Zune, it is a Q5. The dealer did mention that someone who had ordered just before me still hadn't had their vehicle built due to a part shortage, maybe this was an SQ5?

Roadkilt - that's what it sounds like. I assume yours will be delivery by mid August as well.

Zune 07-13-2017 07:34 AM

Re: Did anyone order the 2018 Q5
 
Thanks audiguz! Looks like I'm looking at mid-August delivery too now (according to our dealer). Mine is a Navarra blue SQ5 with the air suspension & the sport differential...he explained that the delays have been in one of those three (colour/suspension/differential). No worries...I still have my current SQ5 for now.

simboo 07-22-2017 07:42 AM

Re: Did anyone order the 2018 Q5
 
Q5 Navarra blue Technik SLine
Build week 28 (week of july 10th)

Dealer said delivery "around" mi-august.

From my personal searches:

Shipping vessel is expected to be the "Columbia Highway"
(as per week 27 VW import schedule)
ETA halifax Port August 7th.

However, on VW import schedule from week 29, the stop in Halifax is no longer there which gets me worried about delays.

Is it going to be shipped by train/truck instead of RoRo ship? I have no idea.

Ordered may 11th 2017, montreal.

*fingers crossed*

Roadkilt 07-22-2017 10:33 AM

Re: Did anyone order the 2018 Q5
 
Wow, good sleuthing on that. I would have thought NA product goes by rail then truck, and international goes by sea. How do you know what build week and ship it is? Is there a website for VW/Audi?

simboo 07-24-2017 10:05 AM

Re: Did anyone order the 2018 Q5
 
my explanations are coming. The post is reviewed by moderators it seems.

Roadkilt 07-24-2017 10:49 AM

Re: Did anyone order the 2018 Q5
 
Reviewed for sure. I posted an article link explaining the shipping process in great detail and how it is the weakest part of the Audi product chain. Has a bearing on our deliveries. For some reason it hasn't been released by moderator.

simboo 07-24-2017 11:08 AM

Re: Did anyone order the 2018 Q5
 

Originally Posted by Roadkilt (Post 197171)
Reviewed for sure. I posted an article link explaining the shipping process in great detail and how it is the weakest part of the Audi product chain. Has a bearing on our deliveries. For some reason it hasn't been released by moderator.

Well then, I think I'll forget about that post!

Essentially I was just saying that I used deduction with the data I had.
- Get the build date from dealer according to COMM#
- Did some research on how those Q5s are shipped around the world, more specifically in Eastern Canada and then on to my Dealership.
- Find my potential shipping vessel according to PWL(dot)DE import RoRo schedules
- Figure out the whole process of unloading the boat, loading on train/truck, delivery to dealer, prep by dealer for buyer etc.

So here are the numbers I had from all the info I gathered:

Given by salesperson on purchase day 1
- Initial ETA around mid-july, will give updates later (never did.)

Given by sales mgr upon inquiry early july
- Build week 28 (week of july 10th)
- Build takes about 4 days
- New ETA mid-august...

My calculations:
- If car built july 10th, has to be done by 14th
- moved from plant to port (few days, let's guess July 17-19)
- Get import VW RoRo vessel schedule (pwl(dot)de)
- Find a ship that fit a loading around late july, and a stop in Halifax.
-- Found only 1: COLUMBIA HIGHWAY. Planned depart Veracruz, MX after July 27th, stop Halifax port August 7th
- Read on other forums time from port to dealer to buyer around 2 weeks.
- deducted my delivery date around Aug 21st

Guess what, just received an answer from Sales mgr: Car finished July 19th, ETA Aug 20th. 8)8)8)

So far so good! I'm just glad I didn't have too much delay with the actual build.

Now it's time to track that COLUMBIA HIGHWAY

"Come to papa!" :)

Roadkilt 07-24-2017 12:12 PM

Re: Did anyone order the 2018 Q5
 
well, in case my reply went into the atmosphere never to return, this is the link:

https://automotivelogistics.media/in...vel-efficiency

It highlights the challenges VW/Audi has had to get product out of mexico

simboo 07-24-2017 12:14 PM

Re: Did anyone order the 2018 Q5
 

Originally Posted by Roadkilt (Post 197173)
well, in case my reply went into the atmosphere never to return, this is the link:

https://automotivelogistics.media/in...vel-efficiency

It highlights the challenges VW/Audi has had to get product out of mexico

yep, same link for me but part 1 showed that East NA would be serviced by RoRo ships. Hence my deduction for Halifax port vs. train delivery.

Roadkilt 07-24-2017 12:23 PM

Re: Did anyone order the 2018 Q5
 
Sounds like shipping is the safe bet after reading that article!

Great article this week on how the Ford Fusion plant in Mexico has been used to smuggle weed out in the spare tire wheel wells, literally every car to one town in the US, hundreds of kilos. very much an inside job.

Check your new Q5 for accessories you may not have ordered!:cool:

simboo 07-24-2017 12:24 PM

Re: Did anyone order the 2018 Q5
 
Ahahah! who knows!

That must've been that infamous "quality hold" that they had a while ago methinks..

audiguz 07-26-2017 10:06 PM

Re: Did anyone order the 2018 Q5
 
My Q5 Technik S-line arrived to the dealership this afternoon. Ordered in early April.

Roadkilt 07-26-2017 10:50 PM

Re: Did anyone order the 2018 Q5
 
Nice. Attach a pic if you can. What options did you get?

audiguz 07-27-2017 08:37 AM

Re: Did anyone order the 2018 Q5
 
4 Attachment(s)
Just went for the straight up technik trim with s-line package.

Only have a couple quick pics that the salesman took when it came off the truck (attached). Won't be picking it up until next weekend as we are out of town.


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