Re: Did anyone order the 2018 Q5
Wiz, thanks for the update the info is great. Don't know how you got the information as my dealer has gone quiet. I am really surprised by Audi and the lack of clarity/respond on the delivery process. Not very good at managing customer expectations. Hopefully will get a positive response on my car soon
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Re: Did anyone order the 2018 Q5
I find it hard to believe that a "quality check" could not be done before the vehicles left the factory or at a local dealership with trained techs. Is Audi sending techs to the port and do they have a garage with the diagnostic computers available. Its BS.
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Re: Did anyone order the 2018 Q5
Originally Posted by drfe99
(Post 196927)
I will say, the ordering part has been a very frustrating process. I expected more from a premium auto manufacturer. My completion date was April 26. Port delivery date June 6. Couldn't get an answer why it takes 6 weeks to get to Toronto. Good news is I received an email from my dealer advising me that the car arrived in Toronto on May 20. They still don't know when they will receive it.
Looking forward to the end of the saga and into the new Q5. |
Re: Did anyone order the 2018 Q5
Originally Posted by wizzofoz
(Post 196938)
I find it hard to believe that a "quality check" could not be done before the vehicles left the factory or at a local dealership with trained techs. Is Audi sending techs to the port and do they have a garage with the diagnostic computers available. Its BS.
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Re: Did anyone order the 2018 Q5
Originally Posted by Nice TTs!!!
(Post 196939)
That's awesome! make sure you post some pics when you get the car!
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Re: Did anyone order the 2018 Q5
Originally Posted by Nice TTs!!!
(Post 196940)
Could be gov't safety/regulatory related checks, i.e. daytime running lights, emissions and safety, certification, etc. Still sucks!
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Re: Did anyone order the 2018 Q5
Hi guys, so the hold is in place by Audi Canada and not the dealers, hence the lack of information. Apparently they need to change some parts and all of the Q5 lot is grounded. That doesn't sound good at all.
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Re: Did anyone order the 2018 Q5
Originally Posted by wizzofoz
(Post 196950)
Hi guys, so the hold is in place by Audi Canada and not the dealers, hence the lack of information. Apparently they need to change some parts and all of the Q5 lot is grounded. That doesn't sound good at all.
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Re: Did anyone order the 2018 Q5
Frustrating indeed.
The person (my source) has been fairly reliable in terms of timeline estimates and updates. I think we need to escalate to Audi Canada. I will drop them an email to express my frustration. |
Re: Did anyone order the 2018 Q5
Originally Posted by wizzofoz
(Post 196952)
Frustrating indeed.
The person (my source) has been fairly reliable in terms of timeline estimates and updates. I think we need to escalate to Audi Canada. I will drop them an email to express my frustration. |
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