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Busted windshield

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Old 08-18-2010, 09:56 PM
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Default Busted windshield

Almost 3 months in with our Q5 and a large stone fell off a truck beside us on the 401, about the size of a tennis ball and smashed our windsheild.

I have 350 deductible with my insurance, does anyone know the cost of a full windshield repair? Should I go through my insurance, I have a 7 star rating with no accidents and I don't really want to taint that for a windsheild.
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Old 08-19-2010, 12:51 AM
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Default Re: Busted windshield

Hi, iamdman. Sorry to hear about the windshield. Did a quick search and found this on the A4 Forum...might help:

Apple quoted me aroudn 450, Audi dealership around 550. Shopped around and I got mine replaced for $280, installed. Great job and highly recommended.

Auto Glass Toronto ? Auto Glass Repair Toronto & Windshield Replacement Toronto
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Old 08-19-2010, 08:18 AM
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Default Re: Busted windshield

Great info Q-E.

I highly recommend you don't use insurance for this. It'll impact your premium, it's not worth it.
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Old 08-19-2010, 10:45 AM
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Default Re: Busted windshield

i work in the insurance industry and I can tell you it depends. Call your insurance company and see if they will treat it as a not-at-fault or a winshield chip. Winshield chips are covered for free(usally without a deducitable) if you have full coverage. If your company treats it as a not at fault your rates wont go up due to the claim.
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Old 08-19-2010, 10:42 PM
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Default Re: Busted windshield

I've called around, all the glass companies tell me windshield falls under comprehensive, pretty much all insurances companies will give you 1 or 2 claims under comprehensive with no impact to premiums, especially glass repairs as they are so common. RBC confirmed this with me. I chose an RBC Insurance prefered installer to do this job.

I noticed the glass on the Q5 is made by a US company called Guardian, its stamped on my glass in the bottom corner. I want the same glass and the company I am going with told me I will be getting Guardian so that made me feel a bit better (perhaps there are no other choices Q5 is fairly new). I hope it comes with the Audi symbol on the glass (bottom passenger side) like my current glass has, I read in another forum somewhere that this glass will.

Some companies were offering to eat most of my deductible (leaving us with only having to pay $50) but they seemed a bit fishy, they couldn't give me specifics or a guarantee I would be getting Guardian glass. Then I read this on a web site which makes a lot of sense on how some of these guys can offer such low deals:

The best glass for your car is "0-E glass" meaning "original equipment" - the brand of glass it was built with. Unfortunately, some glass shops are installing a lower quality imported glass. It often needs to be "forced fit" to your vehicle, and is often thinner and much more brittle - all of which cause it to chip and break more easily, or crack from stress. A company that has chosen to use ONLY "0-E glass" will give you superior performance along with the safety and protection when you need it most. A company that has chosen to use only experienced and certified installers, installers that have plenty of experience doing installations in vehicle just like yours.

Last edited by iamdman; 08-20-2010 at 07:37 AM.
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Old 08-19-2010, 10:55 PM
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Default Re: Busted windshield

Folks:

As much as I hope non of us ever have this problem and some of us certainly never again, I just wanted to say how great and valuable this information is. Thanks to you both.
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Old 08-20-2010, 06:53 AM
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Default Re: Busted windshield

Originally Posted by iamdman
I've called around, all the glass companies tell me windshield falls under comprehensive, pretty much all insurances companies will give you 1 or 2 claims under comprehensive with no impact to premiums, especially glass repairs as they are so common. RBC confirmed this with me. I chose an RBC Insurance prefered installer to do this job.

I noticed the glass on the Q5 is made by a US company called Guardian, its stamped on my glass in the bottom corner. I want the same glass and the company I am going with told me I will be getting Guardian so that made me feel a bit better (perhaps there are no other choices Q5 is fairly new). I hope it comes with the Audi symbol on the glass (bottom passenger side) like my current glass has, I read in another forum somewhere that this glass will.

Some companies were offering to eat most of my deductible (leaving with only having to pay $50) but they seemed a bit fishy, the couldn't give me specifics or a guarantee I would be getting Guardian glass. Then I read this on a web site which makes a lot of sense on how some of these guys can offer such low deals:


Iamdman, can you tell us which glass company is this, just for future reference. Thanks.
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Old 08-20-2010, 07:40 AM
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Default Re: Busted windshield

Sure, it's Amco Autoglass, I will post my experience with them after the install.
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Old 08-20-2010, 10:01 AM
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Default Re: Busted windshield

Thanks
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Old 12-11-2010, 11:34 AM
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Default Re: Busted windshield

Originally Posted by iamdman
Sure, it's Amco Autoglass, I will post my experience with them after the install.
Iamdman, how was your experience with it? I just got my windshield stoned, and I Don
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