tomashek

I have Audi Care for my 2011 Q5, now I'm at 55k with original 4y manufacture warranty expire Dec 2014. Today car has scheduled 55k maintenance and I asked about Audi Care expiry date. Dealer told me that Audi care expiries at the 4y/70k whichever comes first. However, when I checked Audi Canada website, it says that Audi Care expires at 5y/70k
So who is right? Anyone had experience with Audi Care expiry?

Grommet

Yes Audi Care is 5 yr., maybe dealer was confused with warranty expiry? BTW we picked up our vehicles on the same day back in 2010, I've got a 2014 on order and will trade in this one on arrival in Feb. I'll be driving Q5's for many years to come.....

tomashek

Oh yes, I remember! What Q5 did you go with this time?
As to Audi Care, I have asked them specificaly couple times and they said that no - it's same as manufacture warranty and they can't that system will not allow them to input any audi care maintenance after original warranty expires…. I mentioned that Audi Canada website states 5y, but they said it's a typo…. Hard to believe though….
I plan to call different dealers and ask, see what they say.

Grommet

After almost 4 yrs of Black on Black I decided to go for 2.0 Volcano Red Q5 (it was this or SQ5 but I do too much city driving to justify buying). I'm also tired of driving Silver or Black for past 15 yrs... So Audi Care has a play on words (see attached), says 4 regular scheduled maintenance visits must be completed within 5 years. So there is no typo 5 yrs. or 70k.

tomashek

Wow, not many of those on the roads, thats for sure. I've seen maybe one or two in that colour…. Congrats!
Yes, I think they just didn't get it right.
Anyway, good luck with your new Q5.