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Audi Service Q & A! Help is here!

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Old 07-03-2008, 06:45 PM
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Question Audi Service Q & A! Help is here!

As an Audi Service Consultant, I just thought I'd offer some level of expertise to some curious Audi owners! Facts are always better than fiction.
I don't claim to be the "Lord of the Rings" so to speak, but I hope my knowledge can be of some assistance!

I'm on here every Thurday evening between 5pm and 8pm EST, and I'll logon occasionally outside of then. So, ask away! I'll do the best I can!


*****I'm here to help! ********* I'm here to help! ********* I'm here to help! ********* I'm here to help! *****





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Old 07-03-2008, 06:57 PM
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Default Re: Audi Service Q & A! Help is here!

Hello, is there an easy way to validate if the central door lock system pump is functionnal or not (electric short) priror to going to the dealer. Are there any service manuals to allow us to locate such equipment to make a preliminary diagnosis?

Thanks,

Frank
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Old 07-04-2008, 03:32 PM
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Default Re: Audi Service Q & A! Help is here!

Hi,
My hands free bluetooth unit in my '08 A3 is way too low when functionning with my blackberry

I know its the car because another phone will also have low volume while my blackberry in a different car will have normal volume...

I called my dealer and the woman was clueless...

Is there anything that can be done?
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Old 07-07-2008, 01:49 PM
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Lightbulb Re: Audi Service Q & A! Help is here!

Originally Posted by HoTiCE_ View Post
Hi,
My hands free bluetooth unit in my '08 A3 is way too low when functionning with my blackberry

I know its the car because another phone will also have low volume while my blackberry in a different car will have normal volume...

I called my dealer and the woman was clueless...

Is there anything that can be done?

The MAIN VOLUME will need to be adjusted at the Dealer. As for the woman who has no clue, can't help you there buddy, but make and appointment at your nearest dealer, saying you'd like the Main volume on your Bluetooth turned up.
Hope this helps.
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Old 07-07-2008, 03:06 PM
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Lightbulb Re: Audi Service Q & A! Help is here!

Originally Posted by FB1 View Post
Hello, is there an easy way to validate if the central door lock system pump is functionnal or not (electric short) priror to going to the dealer. Are there any service manuals to allow us to locate such equipment to make a preliminary diagnosis?

Thanks,

Frank
Not really, not that I'm aware of anyway... Such fault codes like those are electronic, (to my knowledge) and are picked up by our scanner (VAS 5051/5052), so unless you've got one of these, then you're SOL. I know Audi charges a diagnosis fee, that's probobly what you're trying to avoid.
Anyway, the only thing I can think of is to check the fuse with a Volt Meter or something? Other than that, the Dealer is your best bet.
Hope this helps!
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Old 07-07-2008, 04:39 PM
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Default Re: Audi Service Q & A! Help is here!

I own a 2007 A4 Quattro 2.0. I had my first oil change (at 8000 km) in november. I am now at 16000 km and last week my engine oil light came on. I checked the oil and it was low by about a quart. Is this normal? If not, what can I expect from the service department at my dealership? Thanks.
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Old 07-07-2008, 07:29 PM
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Exclamation Re: Audi Service Q & A! Help is here!

Originally Posted by leblanfn View Post
I own a 2007 A4 Quattro 2.0. I had my first oil change (at 8000 km) in november. I am now at 16000 km and last week my engine oil light came on. I checked the oil and it was low by about a quart. Is this normal? If not, what can I expect from the service department at my dealership? Thanks.
It's normal. Well, not really normal, but it's a common problem right now...

Here's the issue: (Just don't tell anyone I told you)
The late generation 2006 to current models of the 2.0T A3's and A4's have lately been coming back with excessive oil consumption issues.
The common cause for this problem is the Intake Flap Runner being stuck open, which causes oil to leak in and burn off. This is not bad for the enigne, however your oil level will decrease dramatically. Audi has sent out Technical Bulletins regarding this problem. The solution is to replace this part under Warranty if the problem occurs. HOWEVER, this is not a "Recall" or "Campaign Action" as we call it. It's merely a solution to a minor ongoing problem with certain cars. The problem hasn't come up enough for Audi to consider this a Recall. (Like the spoiler addition for downforce on the 1st generation TT's. That was a recall.) That being said, Audi is working on a solution to this problem.
If the problem persists, the next step is to perform an "Oil consumption Test". If your oil light comes on, DO NOT add oil. Go to your dealer and tell them about the problem. If your Flap Runner was already replaced, they'll do one of these tests. It's a two part test. The second part occurs in approx 1,000km after you went in the first time with the complaint. Basiaclly, results are compaired from both tests (before & after) and if any acton is needed further from the test, your Dealer will take the appropriate action.[Result may vary with driving habits and vehilce condition, including tuned vehicles.]
Anyway I hope this sheds some light on your problem, and rest assured Audi is working on it for you!

P.S. Audi's "Oil Min" warning and Dip Sticks are constructed and set for an EARLY NOTIFICATION. Meaning, you've got lots of time before it causes damage to your engine. (UNLESS your oil pan is pissing and you're bone dry, but you'd be able to tell if that was the case now wouldn't you?) Anyway, If your oil light comes on, you still got about 4 - 4.5 litres of oil in your car. If your dip stick is at the MIN you got about 3.5 - 4.0 litres of oil in your car. Don't be afraid. But see your Dealer right way!
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Old 07-07-2008, 09:38 PM
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Default Re: Audi Service Q & A! Help is here!

good info...
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Old 07-07-2008, 09:40 PM
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Default Re: Audi Service Q & A! Help is here!

Thanks for your help.
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Old 07-09-2008, 05:33 PM
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Default Re: Audi Service Q & A! Help is here!

Originally Posted by A6S6RS6 View Post
Not really, not that I'm aware of anyway... Such fault codes like those are electronic, (to my knowledge) and are picked up by our scanner (VAS 5051/5052), so unless you've got one of these, then you're SOL. I know Audi charges a diagnosis fee, that's probobly what you're trying to avoid.
Anyway, the only thing I can think of is to check the fuse with a Volt Meter or something? Other than that, the Dealer is your best bet.
Hope this helps!
If it's a short, there will be a central locking fault code stored. This can be scanned using a VAS/VAG or even a generic OBDII reader. Testing a fuse with a DVOM will do absolutely nothing. It will only tell you if the fuse is still in tact, and if the circuit is complete up to the fuse panel. If you want to test with a DVOM, you need to do it at the harness at the pump.

The best way to test if the pump is getting power is to use your power locks. You should hear the pump go live. If it doesn't, then you probably have a dead pump. If it does go live, but your door locks don't work, you have a leak in the system. IIRC, most Audi's have the pump located in the right rear of the trunk.

Originally Posted by A6S6RS6 View Post
The common cause for this problem is the Intake Flap Runner being stuck open, which causes oil to leak in and burn off. This is not bad for the enigne, however your oil level will decrease dramatically.
This is true in a literal sense. Yes, it will not cause damage to the engine. BUT, you will cause damage to the O2 Sensors and the Catalytic Converter.

The problem with dealers (besides Chrysler), is that they hold by the motto, "if it ain't broke".
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