Andrew Parton

2 months ago I bought a private A4 avant 1.9TDi quattro. With full service
history and full extended Audi warrenty until feb 2004. I conntacted Audi UK
to change ownership details.

On the ramp inspection (not a Audi) revealed leaking rear diff seals and an
oil leak from around the cam cover.

I went to my local Audi dealer about these problems and a small wish list of
other minor faults. The service manager agreed to the following as a
warrenty claim: all diff seals, wheel bearing, sticking ignition key,
non-retracting seat belt, any oil leak problems with the turbo, rear strut
lifters on thetailgate door. This cost if not on warrenty would be about
£1500.

However when the car was in for the work they refused as the Audi warrenty
was not in my name. The Audi warrenty card is not from Audi but a company
called AON warrenty group nothing to do with Audi UK !!

So I have now called my dealer again an ask them to check cover before my
car goes in again. They will not cover wheel bearing, non-retracting seat
belt, rear strut lifters on thetailgate door. But will cover the diff seals
and turbo oil leak. providing the claim is not above £1000 per claim.

This bomb proof warrenty seems to have a few holes.

Have you had any success, is there a way of talking to Audi to get the best
from them ?????????????

Further more how can a car with full service history have so many problems.

Any views appreciated.

Andrew
UK

Hairy One Kenobi

"Andrew Parton" <andrew@partonaw.freeserve.co.uk> wrote in message
news:breu0l$sij$1@news8.svr.pol.co.uk...
> 2 months ago I bought a private A4 avant 1.9TDi quattro. With full service
> history and full extended Audi warrenty until feb 2004. I conntacted Audi
UK
> to change ownership details.
>
> On the ramp inspection (not a Audi) revealed leaking rear diff seals and
an
> oil leak from around the cam cover.
>
> I went to my local Audi dealer about these problems and a small wish list
of
> other minor faults. The service manager agreed to the following as a
> warrenty claim: all diff seals, wheel bearing, sticking ignition key,
> non-retracting seat belt, any oil leak problems with the turbo, rear strut
> lifters on thetailgate door. This cost if not on warrenty would be about
> £1500.
>
> However when the car was in for the work they refused as the Audi warrenty
> was not in my name. The Audi warrenty card is not from Audi but a company
> called AON warrenty group nothing to do with Audi UK !!

That sounds correct, as long as we ignore the bit about "full extended Audi
warranty". If it ain't Audi, then it ain't Audi.

TBH, it may well be better.

> So I have now called my dealer again an ask them to check cover before my
> car goes in again. They will not cover wheel bearing, non-retracting seat
> belt, rear strut lifters on thetailgate door. But will cover the diff
seals
> and turbo oil leak. providing the claim is not above £1000 per claim.
>
> This bomb proof warrenty seems to have a few holes.
>
> Have you had any success, is there a way of talking to Audi to get the
best
> from them ?????????????
>
> Further more how can a car with full service history have so many
problems.

OK. Let's take another view. A car hits yours from behind (their fault,
admitted on-scene). Do you claim from a) their insurance company, b) your
insurance company, or c) someone completely random whose name you found in
the phone book.

Or, possibly, Eagle Star, on the basis that you'd like to fund then for four
months. (Don't ask! I'd rather invite the local leper colony round for a
Christmas knees-off than so much as give an Eagle Star broker directions.
Unless the street name legitimately included a *lot* of spit to pronounce
;o)

If it's (c), then you probably don't need the sort of care that can be
offered by this group ;o)

While I personally evaluated the extended Audi warranty and decided that
it's a thorough waste of money, YMMV. If you have any other form of
insurance, then that will almost certainly take precedence.

HTH

Hairy One Kenobi

Disclaimer: the opinions expressed in this opinion do not necessarily
reflect the opinions of the highly-opinionated person expressing the opinion
in the first place. So there!