TR3NDSETR

thx for the feedback. Much appreciated. I guess I just have to absorb
the cost. But it just bothers me, cos I had to replace 2 tires that
blew due to some bubbling on side walls ..Audi didnt take resposibility
for that either, and that was with about 5-8K miles, and now this, for
a certified car in less than 2 yrs. Worries me what else is in store
for me. Car is a dream when its working but frustrating nightmare when
it breaks down.
Thanks for the responses.

iws wrote:
> "TR3NDSETR" <tr3ndsetr@gmail.com> wrote in message
> news:1157228468.604915.33870@e3g2000cwe.googlegrou ps.com...
> > Timing belt failure on a Certified 2001.5 Audi A4 with a 1yr Assured
> > Warranty left on the car. Audi service will not cover the costs. I have
> > read many articles here where people have stated Audi wouldnt cover the
> > costs because they were over a certain mileage, or out of the warranty.
> > I dont think it makes a difference whether you have the warranty or
> > not...its still your headache....right now its mine. Bought my Audi
> > less than 2 yrs ago, Certified with 19K miles on it. First week, I
> > noticed the car didnt start first crank. Send it in, they said I needed
> > a new fuel Pump, and covered the expense, minus $50 deductible. But it
> > wasnt fixed. Sent it back, it was a tiny hole in a hose. Paid another
> > $50 for time and efforts. Less than 5K miles both tires blew, and one
> > rim was damaged due to some Bubbles formed on sidewalls of tires.
> > Tires not covered, nor was the rim. Cost to repair $880. At 27K miles
> > new brakes needed. Audi Reccomends changing Rotors also as they are
> > rusting. Rusty rotors arent covered in Assured Warranty. Cost $590.
> > Last weekend driving on hi way and battery light and check engine both
> > come on same time. By the time I get to hard shoulder the battery is
> > almost flat. Emergency Towing delivers at nearest dealer late at night.
> > BIG MISTAKE !!! Gave dealer the opportunity to diagnose and report
> > multiple repairs needed. New Battery, Alternator, and Time belts. Since
> > changing Time belt, he also reccomends changing water pump and
> > Tensioner, and some seal. $1800 for waterpump, seal and Time belt,
> > $1200 for Alternator, $285 Battery and $330 diagnosis. $3600 worth
> > damage without any warning.
>
> Hard to believe your timing belt has actually failed since if it had, you'd
> almost certainly be looking at thousands in engine damage alone. Probably
> they're recommending the TB change because of the age of the car. And it is
> usually a good idea to replace the water pump, tensioner and thermostat at
> the same time since much of the job is labor and each of these parts
> requires pretty much the same disassembly. That said, $1800 is excessive - a
> good independent Audi mechanic should do it for around $1000 or so. For the
> battery, I suggest Autozone - they have one that fits my 98 A4 for about $75
> so $285 sounds like robbery. As far as what's covered under the "Assured
> Warranty", typically wear and tear items are NOT covered. Audis tend to go
> through brakes and it is usual to have to replace the rotors along with the
> brake pads.
>
> > Car is sittign at dealer right now. I called Audi America, they called
> > dealer, and reported back that at very minium even if I dont fix the
> > car I still have to pay the diagnosis fees. But in any case only the
> > alternator is covered on warranty. Everything else Im responsible for.
> > Audi Assured wont cover you for Time Belt or Battery. They stated
> > despite low mileage since the car is 2001.5 its 5yrs old, which is
> > considered "wear" , so timing belt is on me.
> >
> > Car drives like a dream when working but when its not its a major
> > expense. This car has only and always been maintained by Audi but it
> > doesnt seem to matter. Audi will fix small items and easy fixers but
> > anything major they wont copver you. If you are going to buy Audi,
> > sell after the 4yr Warranty is over because maintanance is very pricy.
> >
> > Has anyone else had this problem with time belts in such low mileage?
>
> Again, I suspect that your TB has not actually failed but is being replaced
> as a precaution. Were it to fail, you'd be looking at many thousands of
> dollars in engine repair. Audi used to have a longer mileage between TB
> replacement but had a number of failures. Now they recommend both mileage
> AND time periods between changes.
>
> > Have their been any Class actions against Audi... Im seriously
> > considering getting a lawyer but need some direction on this.
>
> You can google audi class action but here's one of interest
> http://tinyurl.com/bff6c
> >

TR3NDSETR

thx for the feedback. Much appreciated. I guess I just have to absorb
the cost. But it just bothers me, cos I had to replace 2 tires that
blew due to some bubbling on side walls ..Audi didnt take resposibility
for that either, and that was with about 5-8K miles, and now this, for
a certified car in less than 2 yrs. Worries me what else is in store
for me. Car is a dream when its working but frustrating nightmare when
it breaks down.
Thanks for the responses.

iws wrote:
> "TR3NDSETR" <tr3ndsetr@gmail.com> wrote in message
> news:1157228468.604915.33870@e3g2000cwe.googlegrou ps.com...
> > Timing belt failure on a Certified 2001.5 Audi A4 with a 1yr Assured
> > Warranty left on the car. Audi service will not cover the costs. I have
> > read many articles here where people have stated Audi wouldnt cover the
> > costs because they were over a certain mileage, or out of the warranty.
> > I dont think it makes a difference whether you have the warranty or
> > not...its still your headache....right now its mine. Bought my Audi
> > less than 2 yrs ago, Certified with 19K miles on it. First week, I
> > noticed the car didnt start first crank. Send it in, they said I needed
> > a new fuel Pump, and covered the expense, minus $50 deductible. But it
> > wasnt fixed. Sent it back, it was a tiny hole in a hose. Paid another
> > $50 for time and efforts. Less than 5K miles both tires blew, and one
> > rim was damaged due to some Bubbles formed on sidewalls of tires.
> > Tires not covered, nor was the rim. Cost to repair $880. At 27K miles
> > new brakes needed. Audi Reccomends changing Rotors also as they are
> > rusting. Rusty rotors arent covered in Assured Warranty. Cost $590.
> > Last weekend driving on hi way and battery light and check engine both
> > come on same time. By the time I get to hard shoulder the battery is
> > almost flat. Emergency Towing delivers at nearest dealer late at night.
> > BIG MISTAKE !!! Gave dealer the opportunity to diagnose and report
> > multiple repairs needed. New Battery, Alternator, and Time belts. Since
> > changing Time belt, he also reccomends changing water pump and
> > Tensioner, and some seal. $1800 for waterpump, seal and Time belt,
> > $1200 for Alternator, $285 Battery and $330 diagnosis. $3600 worth
> > damage without any warning.
>
> Hard to believe your timing belt has actually failed since if it had, you'd
> almost certainly be looking at thousands in engine damage alone. Probably
> they're recommending the TB change because of the age of the car. And it is
> usually a good idea to replace the water pump, tensioner and thermostat at
> the same time since much of the job is labor and each of these parts
> requires pretty much the same disassembly. That said, $1800 is excessive - a
> good independent Audi mechanic should do it for around $1000 or so. For the
> battery, I suggest Autozone - they have one that fits my 98 A4 for about $75
> so $285 sounds like robbery. As far as what's covered under the "Assured
> Warranty", typically wear and tear items are NOT covered. Audis tend to go
> through brakes and it is usual to have to replace the rotors along with the
> brake pads.
>
> > Car is sittign at dealer right now. I called Audi America, they called
> > dealer, and reported back that at very minium even if I dont fix the
> > car I still have to pay the diagnosis fees. But in any case only the
> > alternator is covered on warranty. Everything else Im responsible for.
> > Audi Assured wont cover you for Time Belt or Battery. They stated
> > despite low mileage since the car is 2001.5 its 5yrs old, which is
> > considered "wear" , so timing belt is on me.
> >
> > Car drives like a dream when working but when its not its a major
> > expense. This car has only and always been maintained by Audi but it
> > doesnt seem to matter. Audi will fix small items and easy fixers but
> > anything major they wont copver you. If you are going to buy Audi,
> > sell after the 4yr Warranty is over because maintanance is very pricy.
> >
> > Has anyone else had this problem with time belts in such low mileage?
>
> Again, I suspect that your TB has not actually failed but is being replaced
> as a precaution. Were it to fail, you'd be looking at many thousands of
> dollars in engine repair. Audi used to have a longer mileage between TB
> replacement but had a number of failures. Now they recommend both mileage
> AND time periods between changes.
>
> > Have their been any Class actions against Audi... Im seriously
> > considering getting a lawyer but need some direction on this.
>
> You can google audi class action but here's one of interest
> http://tinyurl.com/bff6c
> >

TR3NDSETR

thx for the feedback. Much appreciated. I guess I just have to absorb
the cost. But it just bothers me, cos I had to replace 2 tires that
blew due to some bubbling on side walls ..Audi didnt take resposibility
for that either, and that was with about 5-8K miles, and now this, for
a certified car in less than 2 yrs. Worries me what else is in store
for me. Car is a dream when its working but frustrating nightmare when
it breaks down.
Thanks for the responses.

iws wrote:
> "TR3NDSETR" <tr3ndsetr@gmail.com> wrote in message
> news:1157228468.604915.33870@e3g2000cwe.googlegrou ps.com...
> > Timing belt failure on a Certified 2001.5 Audi A4 with a 1yr Assured
> > Warranty left on the car. Audi service will not cover the costs. I have
> > read many articles here where people have stated Audi wouldnt cover the
> > costs because they were over a certain mileage, or out of the warranty.
> > I dont think it makes a difference whether you have the warranty or
> > not...its still your headache....right now its mine. Bought my Audi
> > less than 2 yrs ago, Certified with 19K miles on it. First week, I
> > noticed the car didnt start first crank. Send it in, they said I needed
> > a new fuel Pump, and covered the expense, minus $50 deductible. But it
> > wasnt fixed. Sent it back, it was a tiny hole in a hose. Paid another
> > $50 for time and efforts. Less than 5K miles both tires blew, and one
> > rim was damaged due to some Bubbles formed on sidewalls of tires.
> > Tires not covered, nor was the rim. Cost to repair $880. At 27K miles
> > new brakes needed. Audi Reccomends changing Rotors also as they are
> > rusting. Rusty rotors arent covered in Assured Warranty. Cost $590.
> > Last weekend driving on hi way and battery light and check engine both
> > come on same time. By the time I get to hard shoulder the battery is
> > almost flat. Emergency Towing delivers at nearest dealer late at night.
> > BIG MISTAKE !!! Gave dealer the opportunity to diagnose and report
> > multiple repairs needed. New Battery, Alternator, and Time belts. Since
> > changing Time belt, he also reccomends changing water pump and
> > Tensioner, and some seal. $1800 for waterpump, seal and Time belt,
> > $1200 for Alternator, $285 Battery and $330 diagnosis. $3600 worth
> > damage without any warning.
>
> Hard to believe your timing belt has actually failed since if it had, you'd
> almost certainly be looking at thousands in engine damage alone. Probably
> they're recommending the TB change because of the age of the car. And it is
> usually a good idea to replace the water pump, tensioner and thermostat at
> the same time since much of the job is labor and each of these parts
> requires pretty much the same disassembly. That said, $1800 is excessive - a
> good independent Audi mechanic should do it for around $1000 or so. For the
> battery, I suggest Autozone - they have one that fits my 98 A4 for about $75
> so $285 sounds like robbery. As far as what's covered under the "Assured
> Warranty", typically wear and tear items are NOT covered. Audis tend to go
> through brakes and it is usual to have to replace the rotors along with the
> brake pads.
>
> > Car is sittign at dealer right now. I called Audi America, they called
> > dealer, and reported back that at very minium even if I dont fix the
> > car I still have to pay the diagnosis fees. But in any case only the
> > alternator is covered on warranty. Everything else Im responsible for.
> > Audi Assured wont cover you for Time Belt or Battery. They stated
> > despite low mileage since the car is 2001.5 its 5yrs old, which is
> > considered "wear" , so timing belt is on me.
> >
> > Car drives like a dream when working but when its not its a major
> > expense. This car has only and always been maintained by Audi but it
> > doesnt seem to matter. Audi will fix small items and easy fixers but
> > anything major they wont copver you. If you are going to buy Audi,
> > sell after the 4yr Warranty is over because maintanance is very pricy.
> >
> > Has anyone else had this problem with time belts in such low mileage?
>
> Again, I suspect that your TB has not actually failed but is being replaced
> as a precaution. Were it to fail, you'd be looking at many thousands of
> dollars in engine repair. Audi used to have a longer mileage between TB
> replacement but had a number of failures. Now they recommend both mileage
> AND time periods between changes.
>
> > Have their been any Class actions against Audi... Im seriously
> > considering getting a lawyer but need some direction on this.
>
> You can google audi class action but here's one of interest
> http://tinyurl.com/bff6c
> >

Dave Lugo

TR3NDSETR wrote:
> thx for the feedback. Much appreciated. I guess I just have to absorb
> the cost. But it just bothers me, cos I had to replace 2 tires that
> blew due to some bubbling on side walls ..Audi didnt take resposibility
> for that either, and that was with about 5-8K miles, and now this, for
> a certified car in less than 2 yrs. Worries me what else is in store
> for me. Car is a dream when its working but frustrating nightmare when
> it breaks down.
> Thanks for the responses.
>

The CPO warranty is _not_ a bumper to bumper warranty, doesn't match the
original factory warranty, and doesn't cover wear items. That said,
sounds like the car wasn't properly certified by the dealer before it
was sold. (did you have anyone inspect if prior to purchasing it?)

Don't have the dealer do all the work, as their costs are typically 50%
above what a qualified independent shop would charge.

Get the alternator replaced and then have it flat-bedded somewhere else.

The region-specific forums on audiworld.com are a good place to ask
around for shop recommendations.

--
--------------------------------------------------------
Dave Lugo dlugo@etherboy.com LC Unit #260 TINLC
Have you hugged your firewall today? No spam, thanks.
--------------------------------------------------------
Are you the police? . . . . No ma'am, we're sysadmins.

Dave Lugo

TR3NDSETR wrote:
> thx for the feedback. Much appreciated. I guess I just have to absorb
> the cost. But it just bothers me, cos I had to replace 2 tires that
> blew due to some bubbling on side walls ..Audi didnt take resposibility
> for that either, and that was with about 5-8K miles, and now this, for
> a certified car in less than 2 yrs. Worries me what else is in store
> for me. Car is a dream when its working but frustrating nightmare when
> it breaks down.
> Thanks for the responses.
>

The CPO warranty is _not_ a bumper to bumper warranty, doesn't match the
original factory warranty, and doesn't cover wear items. That said,
sounds like the car wasn't properly certified by the dealer before it
was sold. (did you have anyone inspect if prior to purchasing it?)

Don't have the dealer do all the work, as their costs are typically 50%
above what a qualified independent shop would charge.

Get the alternator replaced and then have it flat-bedded somewhere else.

The region-specific forums on audiworld.com are a good place to ask
around for shop recommendations.

--
--------------------------------------------------------
Dave Lugo dlugo@etherboy.com LC Unit #260 TINLC
Have you hugged your firewall today? No spam, thanks.
--------------------------------------------------------
Are you the police? . . . . No ma'am, we're sysadmins.

Dave Lugo

TR3NDSETR wrote:
> thx for the feedback. Much appreciated. I guess I just have to absorb
> the cost. But it just bothers me, cos I had to replace 2 tires that
> blew due to some bubbling on side walls ..Audi didnt take resposibility
> for that either, and that was with about 5-8K miles, and now this, for
> a certified car in less than 2 yrs. Worries me what else is in store
> for me. Car is a dream when its working but frustrating nightmare when
> it breaks down.
> Thanks for the responses.
>

The CPO warranty is _not_ a bumper to bumper warranty, doesn't match the
original factory warranty, and doesn't cover wear items. That said,
sounds like the car wasn't properly certified by the dealer before it
was sold. (did you have anyone inspect if prior to purchasing it?)

Don't have the dealer do all the work, as their costs are typically 50%
above what a qualified independent shop would charge.

Get the alternator replaced and then have it flat-bedded somewhere else.

The region-specific forums on audiworld.com are a good place to ask
around for shop recommendations.

--
--------------------------------------------------------
Dave Lugo dlugo@etherboy.com LC Unit #260 TINLC
Have you hugged your firewall today? No spam, thanks.
--------------------------------------------------------
Are you the police? . . . . No ma'am, we're sysadmins.

Rick.Fister@gmail.com

I have a 1998 Audi A4 Quattro with the 1.8T engine and it recently had
a timing belt failure (86,000 mi). I was surprised because the dealer
had performed a related recall ("JK Campaign") just four months
earlier. In fact, the service invoice clearly stated that the timing
belt had been inspected and did not need to be replaced until 90,000 mi
(this was when the car had 82,000 mi). After telling this story to the
guy at my local shop, he advised me to call Audi and he gave me the 800
number. The customer service advocate at Audi was nice enough and he
verified that my wife was the original owner of the vehicle. He opened
a case and asked me what I'd like Audi to do. At first I thought he
was joking! So I told him politely that I'd like Audi to pay for the
cost of the repair and the other expenses I had incurred related to
this breakdown. So he took down more information and said he'd call
back the next day to let me know what they could do. The next morning
he called back and said that if it was in fact the timing belt that
failed, then Audi would pay for the repair and even the towing costs.
But he said I'd have to get it towed to the nearest Audi dealer (about
a $300 tow charge). Since my local shop is good I knew they wouldn't
mis-diagnose a timing belt failure, so I had it towed to a dealer. It
took over a month, but the dealer did replace the engine (head and
block) and there was no charge at all to me. (I did have to go without
a car for a month, though). About a month after that, I got a check
reimbursing me for the towing charges and a charge for three days of a
rental car. (They refused to pay for the rental car gas and my one
night stay in a hotel, though). While the car was in the shop, I got
something in the mail from the dealer that did the recall work (a
different dealer than the one putting in a new engine). It was a
general advertisement stating that there was a high demand for 1998 A4
1.8T vehicles such as mine, and it went on to say that I would be
offered some sort of bonus if I were to trade it in as part of a new
Audi purchase. This was the first piece of advertising mail I had ever
received from this particular dealer... I couldn't help but laugh at
the coincidence.

Rick.Fister@gmail.com

I have a 1998 Audi A4 Quattro with the 1.8T engine and it recently had
a timing belt failure (86,000 mi). I was surprised because the dealer
had performed a related recall ("JK Campaign") just four months
earlier. In fact, the service invoice clearly stated that the timing
belt had been inspected and did not need to be replaced until 90,000 mi
(this was when the car had 82,000 mi). After telling this story to the
guy at my local shop, he advised me to call Audi and he gave me the 800
number. The customer service advocate at Audi was nice enough and he
verified that my wife was the original owner of the vehicle. He opened
a case and asked me what I'd like Audi to do. At first I thought he
was joking! So I told him politely that I'd like Audi to pay for the
cost of the repair and the other expenses I had incurred related to
this breakdown. So he took down more information and said he'd call
back the next day to let me know what they could do. The next morning
he called back and said that if it was in fact the timing belt that
failed, then Audi would pay for the repair and even the towing costs.
But he said I'd have to get it towed to the nearest Audi dealer (about
a $300 tow charge). Since my local shop is good I knew they wouldn't
mis-diagnose a timing belt failure, so I had it towed to a dealer. It
took over a month, but the dealer did replace the engine (head and
block) and there was no charge at all to me. (I did have to go without
a car for a month, though). About a month after that, I got a check
reimbursing me for the towing charges and a charge for three days of a
rental car. (They refused to pay for the rental car gas and my one
night stay in a hotel, though). While the car was in the shop, I got
something in the mail from the dealer that did the recall work (a
different dealer than the one putting in a new engine). It was a
general advertisement stating that there was a high demand for 1998 A4
1.8T vehicles such as mine, and it went on to say that I would be
offered some sort of bonus if I were to trade it in as part of a new
Audi purchase. This was the first piece of advertising mail I had ever
received from this particular dealer... I couldn't help but laugh at
the coincidence.

Rick.Fister@gmail.com

I have a 1998 Audi A4 Quattro with the 1.8T engine and it recently had
a timing belt failure (86,000 mi). I was surprised because the dealer
had performed a related recall ("JK Campaign") just four months
earlier. In fact, the service invoice clearly stated that the timing
belt had been inspected and did not need to be replaced until 90,000 mi
(this was when the car had 82,000 mi). After telling this story to the
guy at my local shop, he advised me to call Audi and he gave me the 800
number. The customer service advocate at Audi was nice enough and he
verified that my wife was the original owner of the vehicle. He opened
a case and asked me what I'd like Audi to do. At first I thought he
was joking! So I told him politely that I'd like Audi to pay for the
cost of the repair and the other expenses I had incurred related to
this breakdown. So he took down more information and said he'd call
back the next day to let me know what they could do. The next morning
he called back and said that if it was in fact the timing belt that
failed, then Audi would pay for the repair and even the towing costs.
But he said I'd have to get it towed to the nearest Audi dealer (about
a $300 tow charge). Since my local shop is good I knew they wouldn't
mis-diagnose a timing belt failure, so I had it towed to a dealer. It
took over a month, but the dealer did replace the engine (head and
block) and there was no charge at all to me. (I did have to go without
a car for a month, though). About a month after that, I got a check
reimbursing me for the towing charges and a charge for three days of a
rental car. (They refused to pay for the rental car gas and my one
night stay in a hotel, though). While the car was in the shop, I got
something in the mail from the dealer that did the recall work (a
different dealer than the one putting in a new engine). It was a
general advertisement stating that there was a high demand for 1998 A4
1.8T vehicles such as mine, and it went on to say that I would be
offered some sort of bonus if I were to trade it in as part of a new
Audi purchase. This was the first piece of advertising mail I had ever
received from this particular dealer... I couldn't help but laugh at
the coincidence.

One out of many Daves

thanks for sharing that story.
It sounds like you had good success with Audi Customer Service.



<Rick.Fister@gmail.com> wrote in message
news:1159224118.375153.215880@h48g2000cwc.googlegr oups.com...
>I have a 1998 Audi A4 Quattro with the 1.8T engine and it recently had
> a timing belt failure (86,000 mi). I was surprised because the dealer
> had performed a related recall ("JK Campaign") just four months
> earlier. In fact, the service invoice clearly stated that the timing
> belt had been inspected and did not need to be replaced until 90,000 mi
> (this was when the car had 82,000 mi). After telling this story to the
> guy at my local shop, he advised me to call Audi and he gave me the 800
> number. The customer service advocate at Audi was nice enough and he
> verified that my wife was the original owner of the vehicle. He opened
> a case and asked me what I'd like Audi to do. At first I thought he
> was joking! So I told him politely that I'd like Audi to pay for the
> cost of the repair and the other expenses I had incurred related to
> this breakdown. So he took down more information and said he'd call
> back the next day to let me know what they could do. The next morning
> he called back and said that if it was in fact the timing belt that
> failed, then Audi would pay for the repair and even the towing costs.
> But he said I'd have to get it towed to the nearest Audi dealer (about
> a $300 tow charge). Since my local shop is good I knew they wouldn't
> mis-diagnose a timing belt failure, so I had it towed to a dealer. It
> took over a month, but the dealer did replace the engine (head and
> block) and there was no charge at all to me. (I did have to go without
> a car for a month, though). About a month after that, I got a check
> reimbursing me for the towing charges and a charge for three days of a
> rental car. (They refused to pay for the rental car gas and my one
> night stay in a hotel, though). While the car was in the shop, I got
> something in the mail from the dealer that did the recall work (a
> different dealer than the one putting in a new engine). It was a
> general advertisement stating that there was a high demand for 1998 A4
> 1.8T vehicles such as mine, and it went on to say that I would be
> offered some sort of bonus if I were to trade it in as part of a new
> Audi purchase. This was the first piece of advertising mail I had ever
> received from this particular dealer... I couldn't help but laugh at
> the coincidence.
>