Re: REBUTTAL!!! from 1SourceAutoWarranty.com
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Re: REBUTTAL!!! from 1SourceAutoWarranty.com
On 22-Jul-2004, "Scott M" <no@no.com> wrote:
> Hmmm ... This "company" seams to be nothing but a scam.....Pretending to
> be
> a company.
>
>
>
> "Steve Horrillo" <steve@REMOVEhealtor.com> wrote in message
> news:URJLc.4875$yF.1020@bignews2.bellsouth.net...
> > >John, I question the validity of this person as I can find NO RECORD
> > >of
> > >this individual having a warranty with us.
> >
> > Look Mr. Pandolfi, I don't know what your game is. It's under Stephen
> > Horrillo and Shake Potoukian contract# 102-019952. I've found many
> > complaints against your company and the list is growing. Chris in claims
> > knows who I am as does your salesman Troy Hale, and I'm sure you do too.
> > Lets let these URLs speak for themselves. For now all I ask is for what
> > I
> > paid for, my car properly fixed, and the money I was put under duress to
> pay
> > these last two times. You can still put things right. I'm still willing
> > to
> > give you that opportunity. If you guys change your attitude I'll be
> > happy
> to
> > report the outcome. You want to play hardball? I'm up for that as well.
> Just
> > remember, "those in glass houses shouldn't throw stones." If you know
> > what
> I
> > mean.
> >
> > http://www.complaints.com/june2003/c...y.june13.5.htm
> >
> > http://www.r-complaints.com/_Consume...s/0000013b.htm
> >
> > http://www.r-complaints.com/_Consume...s/000001cf.htm
> >
> > http://www.r-complaints.com/_Consume...s/000003c5.htm
> >
> > http://www.r-complaints.com/_Consume...s/00000440.htm
> >
> > http://tinyurl.com/434ot
> > http://tinyurl.com/6vw3o
> >
> >
> >
> http://www.ripoffreport.com/results....ch&daterange=2
In their defense, they're not a total scam. They did pay for part of the
repairs. It's that they intimidate, discourage, and deny valid claims. And
then have a cocky attitude. Like they're untouchable. I've even tried to
call the sales department and as soon as they figure out it's not a sales
call they hang up or foward the call the Claims. It made me feel like I hit
a brick wall. They also ruined the relationship I had with two Chevy
dealers. One of dealers I had been going to for 6 years. The recent one I
originally picked up my Vette from. Now neither of them will touch my car
again after what 1SourceAutoWarranty.com put them through.
One of my relatives worked for both dealerships in the past as a mechanic
and he said he never saw problems like this with other warranty companies.
Mind you, I can understand them trying to chop down the dealer's price, lord
knows the dealers are no boyscouts. But when it hurts the consumer, that's
when the Authorities and the Press tend to want to investigate. I'm a busy
person and I don't have time for this sort of game playing let alone having
my car tied up needlessly. I'd rather be enjoying life. I've been up all
night because of this. I just want to have the peace of mind to know that if
me or my wife or god forbid my handicapped mom breaks down they won't be
given the shake down.
And what really irks me is they have denied claims for safety devices like
my side mirror and the last time for brake rotors. Hers a sample contract
http://www.1sourceautowarranty.com/p...plansample.pdf I have
the Diamond plan. You tell me if I'm wrong. And just look at the
"Experience" section of this website...
http://www.autowarranty.cc/1sourceautowarranty. It just disgusts me to see
this sort of marketing. I hate to use my connections in the Media to resolve
personal things but in this case I'm seriously considering putting it out on
the Wire.
--
Thanks to everyone for your support,
Steve Horrillo
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