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-   -   Lousy Experience at Dealer (https://www.audiforum.ca/audi-mailing-list-45/lousy-experience-dealer-4400/)

J Koli 10-21-2004 08:13 PM

Lousy Experience at Dealer
 
Just had my A6 in for a diagnosis of some problems and a spark plug change
at dealer in CT. The prices quoted for parts and also labor were outrageous
as compared to other dealers. In addition, I paid around $160 to replace 6
spark plugs and when I examined the engine later at home, found the spark
plugs were never changed.

After confronting the Service manager with the car and unchanged plugs he
gave me a refund! I'll be keeping far away from that dealership!

Hopefully you are all aware that service writers are usually on commission.


Steve Sears 10-22-2004 08:03 AM

Re: Lousy Experience at Dealer
 
J,
So do tell - the name of the Dealership was...........
Cheers!
Steve Sears
1987 Audi 5kTQ
1980 Audi 5k
1962 and '64 Auto Union DKW Junior deLuxes
(SPAM Blocker NOTE: Remove SHOES to reply)
"J Koli" <jkolin@optonline.net> wrote in message
news:n9Zdd.40295$YM4.13594626@news4.srv.hcvlny.cv. net...
> Just had my A6 in for a diagnosis of some problems and a spark plug change
> at dealer in CT. The prices quoted for parts and also labor were

outrageous
> as compared to other dealers. In addition, I paid around $160 to replace

6
> spark plugs and when I examined the engine later at home, found the spark
> plugs were never changed.
>
> After confronting the Service manager with the car and unchanged plugs he
> gave me a refund! I'll be keeping far away from that dealership!
>
> Hopefully you are all aware that service writers are usually on

commission.
>




Steve Sears 10-22-2004 08:03 AM

Re: Lousy Experience at Dealer
 
J,
So do tell - the name of the Dealership was...........
Cheers!
Steve Sears
1987 Audi 5kTQ
1980 Audi 5k
1962 and '64 Auto Union DKW Junior deLuxes
(SPAM Blocker NOTE: Remove SHOES to reply)
"J Koli" <jkolin@optonline.net> wrote in message
news:n9Zdd.40295$YM4.13594626@news4.srv.hcvlny.cv. net...
> Just had my A6 in for a diagnosis of some problems and a spark plug change
> at dealer in CT. The prices quoted for parts and also labor were

outrageous
> as compared to other dealers. In addition, I paid around $160 to replace

6
> spark plugs and when I examined the engine later at home, found the spark
> plugs were never changed.
>
> After confronting the Service manager with the car and unchanged plugs he
> gave me a refund! I'll be keeping far away from that dealership!
>
> Hopefully you are all aware that service writers are usually on

commission.
>




dave AKA vwdoc1 10-23-2004 05:49 PM

Re: Lousy Experience at Dealer
 
wow that sounds like a serious fraud lawsuit waiting to happen!!!

"J Koli" <jkolin@optonline.net> wrote in message
news:n9Zdd.40295$YM4.13594626@news4.srv.hcvlny.cv. net...
> Just had my A6 in for a diagnosis of some problems and a spark plug change
> at dealer in CT. The prices quoted for parts and also labor were
> outrageous
> as compared to other dealers. In addition, I paid around $160 to replace
> 6
> spark plugs and when I examined the engine later at home, found the spark
> plugs were never changed.
>
> After confronting the Service manager with the car and unchanged plugs he
> gave me a refund! I'll be keeping far away from that dealership!
>
> Hopefully you are all aware that service writers are usually on
> commission.
>




dave AKA vwdoc1 10-23-2004 05:49 PM

Re: Lousy Experience at Dealer
 
wow that sounds like a serious fraud lawsuit waiting to happen!!!

"J Koli" <jkolin@optonline.net> wrote in message
news:n9Zdd.40295$YM4.13594626@news4.srv.hcvlny.cv. net...
> Just had my A6 in for a diagnosis of some problems and a spark plug change
> at dealer in CT. The prices quoted for parts and also labor were
> outrageous
> as compared to other dealers. In addition, I paid around $160 to replace
> 6
> spark plugs and when I examined the engine later at home, found the spark
> plugs were never changed.
>
> After confronting the Service manager with the car and unchanged plugs he
> gave me a refund! I'll be keeping far away from that dealership!
>
> Hopefully you are all aware that service writers are usually on
> commission.
>




spare-me-spam 10-23-2004 06:39 PM

Re: Lousy Experience at Dealer
 
I bet we never hear from him again.
But if I were a betting man, I might suspect a dealer between North
Haven and Meriden.

--


"Steve Sears" <steve.sears@SHOESsoil-mat.on.ca> wrote in message
news:8E7ed.32186$J16.1816944@news20.bellglobal.com ...
| J,
| So do tell - the name of the Dealership was...........
| Cheers!
| Steve Sears
| 1987 Audi 5kTQ
| 1980 Audi 5k
| 1962 and '64 Auto Union DKW Junior deLuxes
| (SPAM Blocker NOTE: Remove SHOES to reply)
| "J Koli" <jkolin@optonline.net> wrote in message
| news:n9Zdd.40295$YM4.13594626@news4.srv.hcvlny.cv. net...
| > Just had my A6 in for a diagnosis of some problems and a spark plug
change
| > at dealer in CT. The prices quoted for parts and also labor were
| outrageous
| > as compared to other dealers. In addition, I paid around $160 to
replace
| 6
| > spark plugs and when I examined the engine later at home, found the
spark
| > plugs were never changed.
| >
| > After confronting the Service manager with the car and unchanged
plugs he
| > gave me a refund! I'll be keeping far away from that dealership!
| >
| > Hopefully you are all aware that service writers are usually on
| commission.
| >
|
|



spare-me-spam 10-23-2004 06:39 PM

Re: Lousy Experience at Dealer
 
I bet we never hear from him again.
But if I were a betting man, I might suspect a dealer between North
Haven and Meriden.

--


"Steve Sears" <steve.sears@SHOESsoil-mat.on.ca> wrote in message
news:8E7ed.32186$J16.1816944@news20.bellglobal.com ...
| J,
| So do tell - the name of the Dealership was...........
| Cheers!
| Steve Sears
| 1987 Audi 5kTQ
| 1980 Audi 5k
| 1962 and '64 Auto Union DKW Junior deLuxes
| (SPAM Blocker NOTE: Remove SHOES to reply)
| "J Koli" <jkolin@optonline.net> wrote in message
| news:n9Zdd.40295$YM4.13594626@news4.srv.hcvlny.cv. net...
| > Just had my A6 in for a diagnosis of some problems and a spark plug
change
| > at dealer in CT. The prices quoted for parts and also labor were
| outrageous
| > as compared to other dealers. In addition, I paid around $160 to
replace
| 6
| > spark plugs and when I examined the engine later at home, found the
spark
| > plugs were never changed.
| >
| > After confronting the Service manager with the car and unchanged
plugs he
| > gave me a refund! I'll be keeping far away from that dealership!
| >
| > Hopefully you are all aware that service writers are usually on
| commission.
| >
|
|



BOB 10-23-2004 09:10 PM

Re: Lousy Experience at Dealer
 

"Steve Sears" <steve.sears@SHOESsoil-mat.on.ca> wrote in message
news:8E7ed.32186$J16.1816944@news20.bellglobal.com ...
> J,
> So do tell - the name of the Dealership was...........
> Cheers!
> Steve Sears
> 1987 Audi 5kTQ
> 1980 Audi 5k
> 1962 and '64 Auto Union DKW Junior deLuxes
> (SPAM Blocker NOTE: Remove SHOES to reply)
> "J Koli" <jkolin@optonline.net> wrote in message
> news:n9Zdd.40295$YM4.13594626@news4.srv.hcvlny.cv. net...
>> Just had my A6 in for a diagnosis of some problems and a spark plug
>> change
>> at dealer in CT. The prices quoted for parts and also labor were

> outrageous
>> as compared to other dealers. In addition, I paid around $160 to replace

> 6
>> spark plugs and when I examined the engine later at home, found the spark
>> plugs were never changed.
>>
>> After confronting the Service manager with the car and unchanged plugs he
>> gave me a refund! I'll be keeping far away from that dealership!
>>
>> Hopefully you are all aware that service writers are usually on

> commission.


Consider yourself lucky you are not in the UK. I took the local Audi
service manager out in my one-year old A4 when a fault could not be
diagnosed and after demonstrating the fault he started shouting at me. His
attitiude was so bad I wanted to stop the car, get out and walk away. BTW
I'm 6 foot and ~17 stone so walking away was to avoid kicking the little
weasel up and down the ******* road.

Note that I had not even said anything other than 'there is the fault', so
it's not like I was being abusive. In the UK it's much more a case of 'when
you've bought it then it is your problem', even when something is new;
dealers will claim black is white to avoid fixing anything.



BOB 10-23-2004 09:10 PM

Re: Lousy Experience at Dealer
 

"Steve Sears" <steve.sears@SHOESsoil-mat.on.ca> wrote in message
news:8E7ed.32186$J16.1816944@news20.bellglobal.com ...
> J,
> So do tell - the name of the Dealership was...........
> Cheers!
> Steve Sears
> 1987 Audi 5kTQ
> 1980 Audi 5k
> 1962 and '64 Auto Union DKW Junior deLuxes
> (SPAM Blocker NOTE: Remove SHOES to reply)
> "J Koli" <jkolin@optonline.net> wrote in message
> news:n9Zdd.40295$YM4.13594626@news4.srv.hcvlny.cv. net...
>> Just had my A6 in for a diagnosis of some problems and a spark plug
>> change
>> at dealer in CT. The prices quoted for parts and also labor were

> outrageous
>> as compared to other dealers. In addition, I paid around $160 to replace

> 6
>> spark plugs and when I examined the engine later at home, found the spark
>> plugs were never changed.
>>
>> After confronting the Service manager with the car and unchanged plugs he
>> gave me a refund! I'll be keeping far away from that dealership!
>>
>> Hopefully you are all aware that service writers are usually on

> commission.


Consider yourself lucky you are not in the UK. I took the local Audi
service manager out in my one-year old A4 when a fault could not be
diagnosed and after demonstrating the fault he started shouting at me. His
attitiude was so bad I wanted to stop the car, get out and walk away. BTW
I'm 6 foot and ~17 stone so walking away was to avoid kicking the little
weasel up and down the ******* road.

Note that I had not even said anything other than 'there is the fault', so
it's not like I was being abusive. In the UK it's much more a case of 'when
you've bought it then it is your problem', even when something is new;
dealers will claim black is white to avoid fixing anything.



Richard Goulding 10-24-2004 11:30 AM

Re: Lousy Experience at Dealer
 

"BOB" <emailaddress@aemail.address> wrote in message
news:clf2ul$90i$1@hercules.btinternet.com...
>
> "Steve Sears" <steve.sears@SHOESsoil-mat.on.ca> wrote in message
> news:8E7ed.32186$J16.1816944@news20.bellglobal.com ...
> > J,
> > So do tell - the name of the Dealership was...........
> > Cheers!
> > Steve Sears
> > 1987 Audi 5kTQ
> > 1980 Audi 5k
> > 1962 and '64 Auto Union DKW Junior deLuxes
> > (SPAM Blocker NOTE: Remove SHOES to reply)
> > "J Koli" <jkolin@optonline.net> wrote in message
> > news:n9Zdd.40295$YM4.13594626@news4.srv.hcvlny.cv. net...
> >> Just had my A6 in for a diagnosis of some problems and a spark plug
> >> change
> >> at dealer in CT. The prices quoted for parts and also labor were

> > outrageous
> >> as compared to other dealers. In addition, I paid around $160 to

replace
> > 6
> >> spark plugs and when I examined the engine later at home, found the

spark
> >> plugs were never changed.
> >>
> >> After confronting the Service manager with the car and unchanged plugs

he
> >> gave me a refund! I'll be keeping far away from that dealership!
> >>
> >> Hopefully you are all aware that service writers are usually on

> > commission.

>
> Consider yourself lucky you are not in the UK. I took the local Audi
> service manager out in my one-year old A4 when a fault could not be
> diagnosed and after demonstrating the fault he started shouting at me.

His
> attitiude was so bad I wanted to stop the car, get out and walk away. BTW
> I'm 6 foot and ~17 stone so walking away was to avoid kicking the little
> weasel up and down the ******* road.
>
> Note that I had not even said anything other than 'there is the fault', so
> it's not like I was being abusive. In the UK it's much more a case of

'when
> you've bought it then it is your problem', even when something is new;
> dealers will claim black is white to avoid fixing anything.
>
>

Strange. My dealer in the UK can't be more helpful even writing to me to
check if I have any problems needing attention before the warranty runs out.

Which dealer are you using ?

Richard



Richard Goulding 10-24-2004 11:30 AM

Re: Lousy Experience at Dealer
 

"BOB" <emailaddress@aemail.address> wrote in message
news:clf2ul$90i$1@hercules.btinternet.com...
>
> "Steve Sears" <steve.sears@SHOESsoil-mat.on.ca> wrote in message
> news:8E7ed.32186$J16.1816944@news20.bellglobal.com ...
> > J,
> > So do tell - the name of the Dealership was...........
> > Cheers!
> > Steve Sears
> > 1987 Audi 5kTQ
> > 1980 Audi 5k
> > 1962 and '64 Auto Union DKW Junior deLuxes
> > (SPAM Blocker NOTE: Remove SHOES to reply)
> > "J Koli" <jkolin@optonline.net> wrote in message
> > news:n9Zdd.40295$YM4.13594626@news4.srv.hcvlny.cv. net...
> >> Just had my A6 in for a diagnosis of some problems and a spark plug
> >> change
> >> at dealer in CT. The prices quoted for parts and also labor were

> > outrageous
> >> as compared to other dealers. In addition, I paid around $160 to

replace
> > 6
> >> spark plugs and when I examined the engine later at home, found the

spark
> >> plugs were never changed.
> >>
> >> After confronting the Service manager with the car and unchanged plugs

he
> >> gave me a refund! I'll be keeping far away from that dealership!
> >>
> >> Hopefully you are all aware that service writers are usually on

> > commission.

>
> Consider yourself lucky you are not in the UK. I took the local Audi
> service manager out in my one-year old A4 when a fault could not be
> diagnosed and after demonstrating the fault he started shouting at me.

His
> attitiude was so bad I wanted to stop the car, get out and walk away. BTW
> I'm 6 foot and ~17 stone so walking away was to avoid kicking the little
> weasel up and down the ******* road.
>
> Note that I had not even said anything other than 'there is the fault', so
> it's not like I was being abusive. In the UK it's much more a case of

'when
> you've bought it then it is your problem', even when something is new;
> dealers will claim black is white to avoid fixing anything.
>
>

Strange. My dealer in the UK can't be more helpful even writing to me to
check if I have any problems needing attention before the warranty runs out.

Which dealer are you using ?

Richard



Cam Newton 10-25-2004 12:16 PM

Re: Lousy Experience at Dealer
 
On Sun, 24 Oct 2004 02:10:30 +0000 (UTC), "BOB"
<emailaddress@aemail.address> wrote:

>
>"Steve Sears" <steve.sears@SHOESsoil-mat.on.ca> wrote in message
>news:8E7ed.32186$J16.1816944@news20.bellglobal.co m...
>> J,
>> So do tell - the name of the Dealership was...........
>> Cheers!
>> Steve Sears
>> 1987 Audi 5kTQ
>> 1980 Audi 5k
>> 1962 and '64 Auto Union DKW Junior deLuxes
>> (SPAM Blocker NOTE: Remove SHOES to reply)
>> "J Koli" <jkolin@optonline.net> wrote in message
>> news:n9Zdd.40295$YM4.13594626@news4.srv.hcvlny.cv. net...
>>> Just had my A6 in for a diagnosis of some problems and a spark plug
>>> change
>>> at dealer in CT. The prices quoted for parts and also labor were

>> outrageous
>>> as compared to other dealers. In addition, I paid around $160 to replace

>> 6
>>> spark plugs and when I examined the engine later at home, found the spark
>>> plugs were never changed.
>>>
>>> After confronting the Service manager with the car and unchanged plugs he
>>> gave me a refund! I'll be keeping far away from that dealership!
>>>
>>> Hopefully you are all aware that service writers are usually on

>> commission.

>
>Consider yourself lucky you are not in the UK. I took the local Audi
>service manager out in my one-year old A4 when a fault could not be
>diagnosed and after demonstrating the fault he started shouting at me. His
>attitiude was so bad I wanted to stop the car, get out and walk away. BTW
>I'm 6 foot and ~17 stone so walking away was to avoid kicking the little
>weasel up and down the ******* road.
>
>Note that I had not even said anything other than 'there is the fault', so
>it's not like I was being abusive. In the UK it's much more a case of 'when
>you've bought it then it is your problem', even when something is new;
>dealers will claim black is white to avoid fixing anything.
>
>


I would have kept driving far far away and then gone a bit further,
far away from a phone, pray for rain and then dumped the bastard out
in the ditch.

Auto dealerships are part of the Axles of Evil.

Cam Newton 10-25-2004 12:16 PM

Re: Lousy Experience at Dealer
 
On Sun, 24 Oct 2004 02:10:30 +0000 (UTC), "BOB"
<emailaddress@aemail.address> wrote:

>
>"Steve Sears" <steve.sears@SHOESsoil-mat.on.ca> wrote in message
>news:8E7ed.32186$J16.1816944@news20.bellglobal.co m...
>> J,
>> So do tell - the name of the Dealership was...........
>> Cheers!
>> Steve Sears
>> 1987 Audi 5kTQ
>> 1980 Audi 5k
>> 1962 and '64 Auto Union DKW Junior deLuxes
>> (SPAM Blocker NOTE: Remove SHOES to reply)
>> "J Koli" <jkolin@optonline.net> wrote in message
>> news:n9Zdd.40295$YM4.13594626@news4.srv.hcvlny.cv. net...
>>> Just had my A6 in for a diagnosis of some problems and a spark plug
>>> change
>>> at dealer in CT. The prices quoted for parts and also labor were

>> outrageous
>>> as compared to other dealers. In addition, I paid around $160 to replace

>> 6
>>> spark plugs and when I examined the engine later at home, found the spark
>>> plugs were never changed.
>>>
>>> After confronting the Service manager with the car and unchanged plugs he
>>> gave me a refund! I'll be keeping far away from that dealership!
>>>
>>> Hopefully you are all aware that service writers are usually on

>> commission.

>
>Consider yourself lucky you are not in the UK. I took the local Audi
>service manager out in my one-year old A4 when a fault could not be
>diagnosed and after demonstrating the fault he started shouting at me. His
>attitiude was so bad I wanted to stop the car, get out and walk away. BTW
>I'm 6 foot and ~17 stone so walking away was to avoid kicking the little
>weasel up and down the ******* road.
>
>Note that I had not even said anything other than 'there is the fault', so
>it's not like I was being abusive. In the UK it's much more a case of 'when
>you've bought it then it is your problem', even when something is new;
>dealers will claim black is white to avoid fixing anything.
>
>


I would have kept driving far far away and then gone a bit further,
far away from a phone, pray for rain and then dumped the bastard out
in the ditch.

Auto dealerships are part of the Axles of Evil.

Cam Newton 10-25-2004 12:18 PM

Re: Lousy Experience at Dealer
 
On Sat, 23 Oct 2004 22:49:24 GMT, "dave AKA vwdoc1"
<vwdoc1@ameritech.net> wrote:

>wow that sounds like a serious fraud lawsuit waiting to happen!!!
>
>"J Koli" <jkolin@optonline.net> wrote in message
>news:n9Zdd.40295$YM4.13594626@news4.srv.hcvlny.cv .net...
>> Just had my A6 in for a diagnosis of some problems and a spark plug change
>> at dealer in CT. The prices quoted for parts and also labor were
>> outrageous
>> as compared to other dealers. In addition, I paid around $160 to replace
>> 6
>> spark plugs and when I examined the engine later at home, found the spark
>> plugs were never changed.
>>
>> After confronting the Service manager with the car and unchanged plugs he
>> gave me a refund! I'll be keeping far away from that dealership!
>>
>> Hopefully you are all aware that service writers are usually on
>> commission.
>>

>
>


How about siitting out front of the dealer, collecting names for a
class action suit.

You could have kept the bill and then have the dealer charged. That
would get you on his list, not like you would care and make a few
others happy.


Cam Newton 10-25-2004 12:18 PM

Re: Lousy Experience at Dealer
 
On Sat, 23 Oct 2004 22:49:24 GMT, "dave AKA vwdoc1"
<vwdoc1@ameritech.net> wrote:

>wow that sounds like a serious fraud lawsuit waiting to happen!!!
>
>"J Koli" <jkolin@optonline.net> wrote in message
>news:n9Zdd.40295$YM4.13594626@news4.srv.hcvlny.cv .net...
>> Just had my A6 in for a diagnosis of some problems and a spark plug change
>> at dealer in CT. The prices quoted for parts and also labor were
>> outrageous
>> as compared to other dealers. In addition, I paid around $160 to replace
>> 6
>> spark plugs and when I examined the engine later at home, found the spark
>> plugs were never changed.
>>
>> After confronting the Service manager with the car and unchanged plugs he
>> gave me a refund! I'll be keeping far away from that dealership!
>>
>> Hopefully you are all aware that service writers are usually on
>> commission.
>>

>
>


How about siitting out front of the dealer, collecting names for a
class action suit.

You could have kept the bill and then have the dealer charged. That
would get you on his list, not like you would care and make a few
others happy.


777 10-25-2004 08:59 PM

Re: Lousy Experience at Dealer
 
> I would have kept driving far far away and then gone a bit further,
> far away from a phone, pray for rain and then dumped the bastard out
> in the ditch.


The funny thing is that I thought of exactly that at the time.

> Auto dealerships are part of the Axles of Evil.


"Axles of Evil" ... :-)




777 10-25-2004 08:59 PM

Re: Lousy Experience at Dealer
 
> I would have kept driving far far away and then gone a bit further,
> far away from a phone, pray for rain and then dumped the bastard out
> in the ditch.


The funny thing is that I thought of exactly that at the time.

> Auto dealerships are part of the Axles of Evil.


"Axles of Evil" ... :-)




777 10-25-2004 09:10 PM

Re: Lousy Experience at Dealer
 
>> Note that I had not even said anything other than 'there is the fault',
>> so
>> it's not like I was being abusive. In the UK it's much more a case of

> 'when
>> you've bought it then it is your problem', even when something is new;
>> dealers will claim black is white to avoid fixing anything.
>>
>>

> Strange. My dealer in the UK can't be more helpful even writing to me to
> check if I have any problems needing attention before the warranty runs
> out.
>
> Which dealer are you using ?
>
> Richard


For legal reasons, plus in case I have to use them again for any warranty
issues, I would really rather not say.

I'm pleased to read about your (and other posters) favourable experiences
with other Audi dealers though; I might try my next nearest dealer for
servicing, even though it's much more out of the way and much longer to get
to, and for sourcing a replacement if I stick with Audi.

However, my wife, how loves Fords, is now giving me the hard stares / raised
eyebrows routine whenever I mention Audi; on saying the word 'Audi' I
calculate her stare could now melt through 100 feet (vertical) of permafrost
per hour, in a 10' radius.






777 10-25-2004 09:10 PM

Re: Lousy Experience at Dealer
 
>> Note that I had not even said anything other than 'there is the fault',
>> so
>> it's not like I was being abusive. In the UK it's much more a case of

> 'when
>> you've bought it then it is your problem', even when something is new;
>> dealers will claim black is white to avoid fixing anything.
>>
>>

> Strange. My dealer in the UK can't be more helpful even writing to me to
> check if I have any problems needing attention before the warranty runs
> out.
>
> Which dealer are you using ?
>
> Richard


For legal reasons, plus in case I have to use them again for any warranty
issues, I would really rather not say.

I'm pleased to read about your (and other posters) favourable experiences
with other Audi dealers though; I might try my next nearest dealer for
servicing, even though it's much more out of the way and much longer to get
to, and for sourcing a replacement if I stick with Audi.

However, my wife, how loves Fords, is now giving me the hard stares / raised
eyebrows routine whenever I mention Audi; on saying the word 'Audi' I
calculate her stare could now melt through 100 feet (vertical) of permafrost
per hour, in a 10' radius.






Oldun 10-26-2004 05:29 AM

Re: Lousy Experience at Dealer
 
I bought my Audi A4TDi Quattro from Highland Audi in Inverness two years
ago.

They are the nicest car dealer I have ever dealt with, straight, honest,
helpful and I drove away feeling really pleased. I recommend then to anyone
buying an Audi.

In contrast my previous car was a BMW bought from John Clark in Aberdeen.
Worse car dealer I have ever been to, fancy showroom but just interested in
your money and how much they can screw out of you. A most unpleasant
experience going there.

Oldun



Oldun 10-26-2004 05:29 AM

Re: Lousy Experience at Dealer
 
I bought my Audi A4TDi Quattro from Highland Audi in Inverness two years
ago.

They are the nicest car dealer I have ever dealt with, straight, honest,
helpful and I drove away feeling really pleased. I recommend then to anyone
buying an Audi.

In contrast my previous car was a BMW bought from John Clark in Aberdeen.
Worse car dealer I have ever been to, fancy showroom but just interested in
your money and how much they can screw out of you. A most unpleasant
experience going there.

Oldun



Cam Newton 10-26-2004 01:15 PM

Re: Lousy Experience at Dealer
 
On Tue, 26 Oct 2004 02:10:09 +0000 (UTC), "777" <777@anemail.address>
wrote:

>>> Note that I had not even said anything other than 'there is the fault',
>>> so
>>> it's not like I was being abusive. In the UK it's much more a case of

>> 'when
>>> you've bought it then it is your problem', even when something is new;
>>> dealers will claim black is white to avoid fixing anything.
>>>
>>>

>> Strange. My dealer in the UK can't be more helpful even writing to me to
>> check if I have any problems needing attention before the warranty runs
>> out.
>>
>> Which dealer are you using ?
>>
>> Richard

>
>For legal reasons, plus in case I have to use them again for any warranty
>issues, I would really rather not say.
>
>I'm pleased to read about your (and other posters) favourable experiences
>with other Audi dealers though; I might try my next nearest dealer for
>servicing, even though it's much more out of the way and much longer to get
>to, and for sourcing a replacement if I stick with Audi.
>
>However, my wife, how loves Fords, is now giving me the hard stares / raised
>eyebrows routine whenever I mention Audi; on saying the word 'Audi' I
>calculate her stare could now melt through 100 feet (vertical) of permafrost
>per hour, in a 10' radius.
>
>


Don't let her see the ads for the new Ford 500 then. I saw one where
they are comparing it to a $64K Euro AWD sedan. A6? Gimme a break.

Cam Newton 10-26-2004 01:15 PM

Re: Lousy Experience at Dealer
 
On Tue, 26 Oct 2004 02:10:09 +0000 (UTC), "777" <777@anemail.address>
wrote:

>>> Note that I had not even said anything other than 'there is the fault',
>>> so
>>> it's not like I was being abusive. In the UK it's much more a case of

>> 'when
>>> you've bought it then it is your problem', even when something is new;
>>> dealers will claim black is white to avoid fixing anything.
>>>
>>>

>> Strange. My dealer in the UK can't be more helpful even writing to me to
>> check if I have any problems needing attention before the warranty runs
>> out.
>>
>> Which dealer are you using ?
>>
>> Richard

>
>For legal reasons, plus in case I have to use them again for any warranty
>issues, I would really rather not say.
>
>I'm pleased to read about your (and other posters) favourable experiences
>with other Audi dealers though; I might try my next nearest dealer for
>servicing, even though it's much more out of the way and much longer to get
>to, and for sourcing a replacement if I stick with Audi.
>
>However, my wife, how loves Fords, is now giving me the hard stares / raised
>eyebrows routine whenever I mention Audi; on saying the word 'Audi' I
>calculate her stare could now melt through 100 feet (vertical) of permafrost
>per hour, in a 10' radius.
>
>


Don't let her see the ads for the new Ford 500 then. I saw one where
they are comparing it to a $64K Euro AWD sedan. A6? Gimme a break.


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