"Steve Sears" <steve.sears@soil-mat.on.ca> wrote in message
news:T9vWa.6252$mv6.1044657@news20.bellglobal.com. ..
> Romy,
> David is following what Audi folks learned in Marketing 101 - determining
> your "target market". At the Quattro Challenge at Mosport a couple of
years
> ago,
>
There's a Quattro Challange at Mosport? Do they have it there often?, I
wanna go!


> the Audi folks were constantly touting how a their surveys (maybe with
> an error of +/-1%, 7 times out of 10?) indicated that Audi owners were the
> most internet savvy of all car owners. David is flooding the a.a.a
> newsgroup not for you and I, but on the premise that someone might come
here
> to find out about the new A8L (unlikely, but however), and see his woes.
>
Hmm, I can see what you're getting at, and I agree, but by so little. I
personally never subscribed to this NG until after I bought my A4. I can
also assure you that NONE of the people I know with Audi's are posters in
here either, nor do they post in any other newsgroup, we're a small
minority. It's even worse for A8 owners, as there's even less of them.


> More likely, however, he's giving Audi a shot across the bow - "Look - I'm
> using the forum most commonly used by Audi owners to trash the rep of your
> new car".
>
Well, there's alot more trash talk about how some people don't like their
A4/A6's, but they're selling like crazy.


> I personally think that David didn't "wait until his powder was
> dry" - he fired the first shot _way_ too early and comes across as very
> "high maintenance" himself.
>
I'd have to agree, especially since Audi has now agreed to buy his car back.


> Nevertheless, in their handling of the concerns
> of other A/S-series owners - control arm problems, coil pack failures,
> timing belt catastrophies and bumper damage - they seem to be too slow off
> the mark to respond to problems and appear to stonewall the ones who
> complain that there's a problem (esp. with the coilpack issue - and very
> soon with the timing belts as the cars get up there in mileage). It's
> true - the customer can't always be right - I want an RS6 for free (how
> about it, Audi?) - there has to be some give and take; David should have
> waited a bit longer to "go off" on Audi, but the dealer and AoA (albeit
from
> David's side of the story) should have been more transparent - even to the
> extent of saying "here's an A8L that we've gone over - take your CD's out
of
> A8L vin#uifgifqbgqbviq(whatever) and drive away" (then fix David's car and
> sell it off/use it as a demo).
>
I think by buying back his car, they did more than they we're obligated to.
True, it's great customer service, but buying back a car, or allowing a
"trade" is more than what's expected from a dealer, but it's nice
nonetheless. If I were the owner of the dealer, I too wouldn't buy back the
car at the first complaint, the A8 is a very expensive car, one with a low
turnover and can't be sold again to just anybody who walks into the
showroom, it's a big move.


> Most of the people on this forum are more experienced with the quirks of
> their respective cars of this marque - how in the late 80's Audi nearly
> cashed in it's chips in here in North America thanks to some
sensationalist
> story on 60 Minutes. Thanks to the "Killer Car" moniker, I could afford
to
> own the top-of-the-line offering in '87 for a fire sale price. I seem to
> remember that when the TT's came out, there were problems which required
> extended stays at the dealership while parts were ferried from
> Gyor/Ingolstadt/??? It's a new _foreign_ car - made of _foreign_ parts
that
> are mostly in _foreign_ lands - over time, they'll get the "bugs" worked
out
> and David will be able to leave his A8L's headlights on Auto full-time
while
> he listens to his CD book without the annoying rattle and checks the tire
> pressures all the while not blinding oncoming traffic. Until then, some
> patience, maybe.
>
No arguements there.


> BTW, David has provided something more interesting than "What tires are
the
> best?" or "Which oil should I use?" - don't you think?
>
Hmmm, I'd have to think about that one... On the other hand, knowing the
value and the abilty to choose a good set of tires is something that can be
applied by anyone, for any car, at any time. Same goes for "Which oil to
use?"



See ya,
Romy

 

Romy,
qC came to Mosport a couple of years ago - it was an excellent event, well
run and attended by Audi owners from all over the Northeast US and central
Canada. I managed to get on the guest list (read: "weaseled") as the rep.
of the DKW Club of America - and attempted to get my 1980 Audi on the track
(had to settle for the parking lot) - Brett from the quattro Club got his
car on though. Following the track event there was a reception at Parkwood
Estate in Oshawa (former home of RS McLaughlin - yes, an Audi event at the
former home of one of the founders of GM). The following year the qC was
moved to Tremblant. Audi still holds driver training courses at Mosport
through Panoz - see www.audidrivingexperience.com
Good to hear that they stepped up and didn't pull a Microsift Beta Release
trick on David. Now......about that RS6.........
Cheers!
Steve Sears
1987 Audi 5kTQ - afterrun coolant pump began leaking this morning in
retaliation for Steve's weekend drive in JPF's 1990 V8q - &&%#$$***#
1980 Audi 5k - oldest Audi at Audi quattro Challenge at Mosport 2001
1962 and '64 Auto Union DKW Junior deLuxes
(SPAM Blocker NOTE: Remove SHOES to reply)

"Romy Singh" <cool5abi@hotmail.com> wrote in message
news:63_Wa.34621$4UE.12546@news01.bloor.is.net.cab le.rogers.com...
>
> "Steve Sears" <steve.sears@soil-mat.on.ca> wrote in message
> news:T9vWa.6252$mv6.1044657@news20.bellglobal.com. ..
> > Romy,
> > David is following what Audi folks learned in Marketing 101 -
determining
> > your "target market". At the Quattro Challenge at Mosport a couple of
> years
> > ago,
> >
> There's a Quattro Challange at Mosport? Do they have it there often?, I
> wanna go!
>
>
> > the Audi folks were constantly touting how a their surveys (maybe with
> > an error of +/-1%, 7 times out of 10?) indicated that Audi owners were
the
> > most internet savvy of all car owners. David is flooding the a.a.a
> > newsgroup not for you and I, but on the premise that someone might come
> here
> > to find out about the new A8L (unlikely, but however), and see his woes.
> >
> Hmm, I can see what you're getting at, and I agree, but by so little. I
> personally never subscribed to this NG until after I bought my A4. I can
> also assure you that NONE of the people I know with Audi's are posters in
> here either, nor do they post in any other newsgroup, we're a small
> minority. It's even worse for A8 owners, as there's even less of them.
>
>
> > More likely, however, he's giving Audi a shot across the bow - "Look -
I'm
> > using the forum most commonly used by Audi owners to trash the rep of
your
> > new car".
> >
> Well, there's alot more trash talk about how some people don't like their
> A4/A6's, but they're selling like crazy.
>
>
> > I personally think that David didn't "wait until his powder was
> > dry" - he fired the first shot _way_ too early and comes across as very
> > "high maintenance" himself.
> >
> I'd have to agree, especially since Audi has now agreed to buy his car
back.
>
>
> > Nevertheless, in their handling of the concerns
> > of other A/S-series owners - control arm problems, coil pack failures,
> > timing belt catastrophies and bumper damage - they seem to be too slow
off
> > the mark to respond to problems and appear to stonewall the ones who
> > complain that there's a problem (esp. with the coilpack issue - and very
> > soon with the timing belts as the cars get up there in mileage). It's
> > true - the customer can't always be right - I want an RS6 for free (how
> > about it, Audi?) - there has to be some give and take; David should have
> > waited a bit longer to "go off" on Audi, but the dealer and AoA (albeit
> from
> > David's side of the story) should have been more transparent - even to
the
> > extent of saying "here's an A8L that we've gone over - take your CD's
out
> of
> > A8L vin#uifgifqbgqbviq(whatever) and drive away" (then fix David's car
and
> > sell it off/use it as a demo).
> >
> I think by buying back his car, they did more than they we're obligated
to.
> True, it's great customer service, but buying back a car, or allowing a
> "trade" is more than what's expected from a dealer, but it's nice
> nonetheless. If I were the owner of the dealer, I too wouldn't buy back
the
> car at the first complaint, the A8 is a very expensive car, one with a low
> turnover and can't be sold again to just anybody who walks into the
> showroom, it's a big move.
>
>
> > Most of the people on this forum are more experienced with the quirks of
> > their respective cars of this marque - how in the late 80's Audi nearly
> > cashed in it's chips in here in North America thanks to some
> sensationalist
> > story on 60 Minutes. Thanks to the "Killer Car" moniker, I could afford
> to
> > own the top-of-the-line offering in '87 for a fire sale price. I seem
to
> > remember that when the TT's came out, there were problems which required
> > extended stays at the dealership while parts were ferried from
> > Gyor/Ingolstadt/??? It's a new _foreign_ car - made of _foreign_ parts
> that
> > are mostly in _foreign_ lands - over time, they'll get the "bugs" worked
> out
> > and David will be able to leave his A8L's headlights on Auto full-time
> while
> > he listens to his CD book without the annoying rattle and checks the
tire
> > pressures all the while not blinding oncoming traffic. Until then, some
> > patience, maybe.
> >
> No arguements there.
>
>
> > BTW, David has provided something more interesting than "What tires are
> the
> > best?" or "Which oil should I use?" - don't you think?
> >
> Hmmm, I'd have to think about that one... On the other hand, knowing
the
> value and the abilty to choose a good set of tires is something that can
be
> applied by anyone, for any car, at any time. Same goes for "Which oil to
> use?"
>
>
>
> See ya,
> Romy
>
>
>
>
>

 

"Steve Sears" <steve.sears@soil-mat.on.ca> wrote in message
news:5LOXa.2745$pq5.423513@news20.bellglobal.com.. .
> Romy,
> qC came to Mosport a couple of years ago - it was an excellent event, well
> run and attended by Audi owners from all over the Northeast US and central
> Canada. I managed to get on the guest list (read: "weaseled") as the rep.
> of the DKW Club of America - and attempted to get my 1980 Audi on the
track
> (had to settle for the parking lot) - Brett from the quattro Club got his
> car on though. Following the track event there was a reception at
Parkwood
> Estate in Oshawa (former home of RS McLaughlin - yes, an Audi event at the
> former home of one of the founders of GM). The following year the qC was
> moved to Tremblant. Audi still holds driver training courses at Mosport
> through Panoz - see www.audidrivingexperience.com
> Good to hear that they stepped up and didn't pull a Microsift Beta Release
> trick on David. Now......about that RS6.........
> Cheers!
> Steve Sears
> 1987 Audi 5kTQ - afterrun coolant pump began leaking this morning in
> retaliation for Steve's weekend drive in JPF's 1990 V8q - &&%#$$***#
> 1980 Audi 5k - oldest Audi at Audi quattro Challenge at Mosport 2001
> 1962 and '64 Auto Union DKW Junior deLuxes
> (SPAM Blocker NOTE: Remove SHOES to reply)
>

Thanks for the info Steve, I'll make sure to keep my eyes open for any
events.

 

I know how your feel.My mmi system keeps shutting down for no reason.M
truck doesn't open.My windows don't open.The dealer has had it for
toal of 46 days and I've only had it for a year.All Audi offered me wa
one free mth.I hate them.They keep fixing it and it works for a fe
weeks and the same problems keep popping up

--
phoenix16
-----------------------------------------------------------------------
phoenix167's Profile: http://www.usenetcars.com/member.php?userid=335
View this thread: http://www.usenetcars.com/showthread.php?t=13681

 

I know how your feel.My mmi system keeps shutting down for no reason.M
truck doesn't open.My windows don't open.The dealer has had it for
toal of 46 days and I've only had it for a year.All Audi offered me wa
one free mth.I hate them.They keep fixing it and it works for a fe
weeks and the same problems keep popping up

--
phoenix16
-----------------------------------------------------------------------
phoenix167's Profile: http://www.usenetcars.com/member.php?userid=335
View this thread: http://www.usenetcars.com/showthread.php?t=13681

 

I know how your feel.My mmi system keeps shutting down for no reason.M
truck doesn't open.My windows don't open.The dealer has had it for
toal of 46 days and I've only had it for a year.All Audi offered me wa
one free mth.I hate them.They keep fixing it and it works for a fe
weeks and the same problems keep popping up

--
phoenix16
-----------------------------------------------------------------------
phoenix167's Profile: http://www.usenetcars.com/member.php?userid=335
View this thread: http://www.usenetcars.com/showthread.php?t=13681

 

I know how your feel.My mmi system keeps shutting down for no reason.M
truck doesn't open.My windows don't open.The dealer has had it for
toal of 46 days and I've only had it for a year.All Audi offered me wa
one free mth.I hate them.They keep fixing it and it works for a fe
weeks and the same problems keep popping up

--
phoenix16
-----------------------------------------------------------------------
phoenix167's Profile: http://www.usenetcars.com/member.php?userid=335
View this thread: http://www.usenetcars.com/showthread.php?t=13681

 

I think that this is a case of dealer techs that are trained to work with a
computer interface and not their own common sense. Your problem will probably be
endless. But then, I could be wrong.

phoenix167 wrote:
> I know how your feel.My mmi system keeps shutting down for no reason.My
> truck doesn't open.My windows don't open.The dealer has had it for a
> toal of 46 days and I've only had it for a year.All Audi offered me was
> one free mth.I hate them.They keep fixing it and it works for a few
> weeks and the same problems keep popping up.
>
>

 

I think that this is a case of dealer techs that are trained to work with a
computer interface and not their own common sense. Your problem will probably be
endless. But then, I could be wrong.

phoenix167 wrote:
> I know how your feel.My mmi system keeps shutting down for no reason.My
> truck doesn't open.My windows don't open.The dealer has had it for a
> toal of 46 days and I've only had it for a year.All Audi offered me was
> one free mth.I hate them.They keep fixing it and it works for a few
> weeks and the same problems keep popping up.
>
>

 

I think that this is a case of dealer techs that are trained to work with a
computer interface and not their own common sense. Your problem will probably be
endless. But then, I could be wrong.

phoenix167 wrote:
> I know how your feel.My mmi system keeps shutting down for no reason.My
> truck doesn't open.My windows don't open.The dealer has had it for a
> toal of 46 days and I've only had it for a year.All Audi offered me was
> one free mth.I hate them.They keep fixing it and it works for a few
> weeks and the same problems keep popping up.
>
>