MK1995

Hello everyone, I live in Edmonton, AB and I have bought a brand new 2014 Audi Q5 SLine TDI 3.0 on December 28th 2013 (first Audi ever). I had no problems with it for 10 months until one day when I stopped at a stop sign and my Start/Stop feature went on when I made a complete stop like usual, like most people when it was safe to go I took my feet off the brake and started going and just 10 meters later my car went back and forth and made a different sound and got the "glow plugs system" light on and a saying "Stop/Start system fault, function unavailable " lost power to my car at the same time, as in; it felt like i was driving a V4 car with like 100 horse power I quickly pulled over and turned off my car, ended up turning my car on after couple minutes and had no problem everything was working fine, I called South gate Audi(where I purchased the vehicle) I told them about it and they told me to bring it in since I lost power on the car so it was best if one of the techs looked at it, got scheduled for 10/07/2014 at 8:15(the next day)drove it there without and problems, with that being my only car my transportation was gone and they told me that they had no loaners to lend me so ended up shuttling back home and got a call from Audi around 5:30 same day, they told me that they talked to Audi and found the problem in the Fuel Pump(which is odd because its a 2014 car) they got it shipped and replaced the next day I picked up my car around 6:00.. and just a week later, morning of the 10/15/2014 when I went to my garage to turn my car on it took longer to start the engine, so normally I would press the brake and push the start button it would only take around a second to start the engine up but this time it took like 5 seconds and all of the old problems happened again but this time while I was stopped and engine didn't sound the same. I quickly turned off my car and called Audi told them about it and called Audi Side Assist for a tow truck(because I thought it would harm the car to drive) got it towed to Audi and ended up shuttling to Enterprise because they still had no loaners to lend me.....Rented a car from there(which I cannot drive because I am under age and have to pay $25,99 everyday for insurance) I got a call from South Gate Audi on 10/20/2014 saying the problem is with the High fuel pressure pump and they ordered it but wont be there till the 21st, they got the part and replaced it all day yesterday and today, on 10/22/2014 exactly a week after I got my car towed there and after they replaced the High Pressure Fuel pump I got a call saying that they replaced it but the car wasn't running properly and that they were going to look at it till Friday..So tomorrow is going to be 8th day they had my car in the shop just this visit, and I have already paid $200 dollars on insurance for a rental which i cant even drive because it isn't under my name, and haven't been able to drive my Audi for the half of this month. As far as it goes Im just not sure if it was worth the money right now....I miss my car Thanks for reading! Please let me know what I should do.

flightmedic

Not good........ sorry you have had a terrible experience so far with your Diesel Q5.