safety system malfunction
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Audi Forum - Posts like an S4
Joined: Nov 2022
Posts: 252
From: london
safety system malfunction
in a dilemma since audi canada won't help and transport canada said they can't do anything. here's the rundown (leaving out the timeframes):
vehicle showed seat belt sign and 'safety system malfunction' error in console, took to dealer for diagnosis.
dealer repaired the fault by securing the airbag module under passenger seat with cable ties. repairs were not covered under warranty. dealer removed seat to perform repairs.came home and searched the fault mentioned in service invoice B1225F1, found that a TSB was issued in US. TSB mentions seat need not be removed. found the corresponding recall in canada 2019-361.
phoned audi canada but they said that VIN was not covered by recall.
so, phoned transport canada to ask why the VIN was not covered despite having exactly the same issue and repairs as mentioned in the TSB. they said they will raise issue with audi canada.
upon requesting an update from transport canada, was informed that audi canada informed them that repairs were done related to the recall in jan 2020 (why did they say earlier that VIN was not covered then?). so transport canada said that since recall repairs were performed and issue resurfaced, it comes under regular repairs and not recall repairs anymore.
vehicle showed seat belt sign and 'safety system malfunction' error in console, took to dealer for diagnosis.
dealer repaired the fault by securing the airbag module under passenger seat with cable ties. repairs were not covered under warranty. dealer removed seat to perform repairs.came home and searched the fault mentioned in service invoice B1225F1, found that a TSB was issued in US. TSB mentions seat need not be removed. found the corresponding recall in canada 2019-361.
phoned audi canada but they said that VIN was not covered by recall.
so, phoned transport canada to ask why the VIN was not covered despite having exactly the same issue and repairs as mentioned in the TSB. they said they will raise issue with audi canada.
upon requesting an update from transport canada, was informed that audi canada informed them that repairs were done related to the recall in jan 2020 (why did they say earlier that VIN was not covered then?). so transport canada said that since recall repairs were performed and issue resurfaced, it comes under regular repairs and not recall repairs anymore.
Last edited by adammerve; Nov 20, 2024 at 12:14 PM.
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