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-   -   no free service on 2007 A4? (https://www.audiforum.ca/audi-mailing-list-45/no-free-service-2007-a4-9162/)

Curtis Newton 03-14-2006 06:33 PM

Re: no free service on 2007 A4?
 
On Tue, 14 Mar 2006 13:45:21 -0500, "Art M"
<Xarthurruhtra@netscape.netX> wrote:

>I was quoted the exorbitant price of $850 for the 40K service on an '03 A4
>1.8T. So that $575 seems good if you can trust Audi. Why would I have to pay
>for that with a 4yr/50000 mile warranty?



I think that is the issue people are having a hard time
differentiating.

The $575 is not for the warranty, it is for the service (maintenance
services) plan. In other words, it will cover all of the 10K services
(up to 50K). As you state above, $850 for the 40K service, I am
guessing the 10, 20, 30 and 50K services are at least $150 apiece. As
well, if you need wipers, brakes, fluids, air filter(s), etc...it will
be covered. These are not warranty items.

If that $575 is the sole price, that is a very good deal in my
opinion. I do realize it used to be included, but $575 still isn't
bad for the services it covers.


Curtis Newton 03-14-2006 06:33 PM

Re: no free service on 2007 A4?
 
On Tue, 14 Mar 2006 13:45:21 -0500, "Art M"
<Xarthurruhtra@netscape.netX> wrote:

>I was quoted the exorbitant price of $850 for the 40K service on an '03 A4
>1.8T. So that $575 seems good if you can trust Audi. Why would I have to pay
>for that with a 4yr/50000 mile warranty?



I think that is the issue people are having a hard time
differentiating.

The $575 is not for the warranty, it is for the service (maintenance
services) plan. In other words, it will cover all of the 10K services
(up to 50K). As you state above, $850 for the 40K service, I am
guessing the 10, 20, 30 and 50K services are at least $150 apiece. As
well, if you need wipers, brakes, fluids, air filter(s), etc...it will
be covered. These are not warranty items.

If that $575 is the sole price, that is a very good deal in my
opinion. I do realize it used to be included, but $575 still isn't
bad for the services it covers.


Art M 03-15-2006 11:53 AM

Re: no free service on 2007 A4?
 

"Wolfgang Pawlinetz" <w.pawlinetz@a1.net> wrote in message
news:0t9e1212tkmnvf8dhv0r2fr5h2ugf7nodb@4ax.com...
> On Tue, 14 Mar 2006 13:45:21 -0500, "Art M"
> <Xarthurruhtra@netscape.netX> wrote:
>
>>I was quoted the exorbitant price of $850 for the 40K service on an '03 A4
>>1.8T.

>
> Ooomph.. That's a lot.
>
>>So that $575 seems good if you can trust Audi. Why would I have to pay
>>for that with a 4yr/50000 mile warranty? Because Audi (AoA) has blamed the
>>previous owner for a sludge problem. Even saying that's true and it wasn't
>>their fault for having 10K mile oil changes on mineral oil in a turbo,
>>they
>>are calling the car neglected and will not pay for anything sludge related
>>or not. This though they continued to cover repairs for 16k miles after
>>the
>>problem arose and only refused when I called them on the sludge issue.

>
> Am I getting this right?
> You bought a used car which had been poorly maintained by the previous
> owner and you want them to cover that up?
>
> Regards
>
> Wolfgang


I don't understand your question (cover that up???). I want them to continue
to honor the warranty. Many of the cars had sludge problems while perfectly
maintained under the Audi service plan due to their poor specs (dino oil,
small filter, 10000+ mile intervals...) The previous owner my car was late
enough on one oil change (the 2nd one) that they had an excuse not to cover
the sludge repairs under warranty. However at that time they changed his oil
pump and continued service under warranty for another 14,000 miles.

Previous owner then sold it to me. He had asked the service manager at the
dealer if there was anything wrong with the car that I should know about.
The mgr said no and that if anything should arise it would be covered under
warranty. After about 1000 miles I took it in for oil pressure problems.
They did some work under warranty. Another 1000 miles. I take it back in.
Diagnosis SLUDGE. Not covered.

NOW the point that really burns me up is that AoA will no longer honor the
warranty at all. If the radio fails they won't fix it because the guy was
late on one oil change. TELL ME HOW THAT IS RIGHT.

--Art




Art M 03-15-2006 11:53 AM

Re: no free service on 2007 A4?
 

"Wolfgang Pawlinetz" <w.pawlinetz@a1.net> wrote in message
news:0t9e1212tkmnvf8dhv0r2fr5h2ugf7nodb@4ax.com...
> On Tue, 14 Mar 2006 13:45:21 -0500, "Art M"
> <Xarthurruhtra@netscape.netX> wrote:
>
>>I was quoted the exorbitant price of $850 for the 40K service on an '03 A4
>>1.8T.

>
> Ooomph.. That's a lot.
>
>>So that $575 seems good if you can trust Audi. Why would I have to pay
>>for that with a 4yr/50000 mile warranty? Because Audi (AoA) has blamed the
>>previous owner for a sludge problem. Even saying that's true and it wasn't
>>their fault for having 10K mile oil changes on mineral oil in a turbo,
>>they
>>are calling the car neglected and will not pay for anything sludge related
>>or not. This though they continued to cover repairs for 16k miles after
>>the
>>problem arose and only refused when I called them on the sludge issue.

>
> Am I getting this right?
> You bought a used car which had been poorly maintained by the previous
> owner and you want them to cover that up?
>
> Regards
>
> Wolfgang


I don't understand your question (cover that up???). I want them to continue
to honor the warranty. Many of the cars had sludge problems while perfectly
maintained under the Audi service plan due to their poor specs (dino oil,
small filter, 10000+ mile intervals...) The previous owner my car was late
enough on one oil change (the 2nd one) that they had an excuse not to cover
the sludge repairs under warranty. However at that time they changed his oil
pump and continued service under warranty for another 14,000 miles.

Previous owner then sold it to me. He had asked the service manager at the
dealer if there was anything wrong with the car that I should know about.
The mgr said no and that if anything should arise it would be covered under
warranty. After about 1000 miles I took it in for oil pressure problems.
They did some work under warranty. Another 1000 miles. I take it back in.
Diagnosis SLUDGE. Not covered.

NOW the point that really burns me up is that AoA will no longer honor the
warranty at all. If the radio fails they won't fix it because the guy was
late on one oil change. TELL ME HOW THAT IS RIGHT.

--Art




Art M 03-15-2006 11:53 AM

Re: no free service on 2007 A4?
 

"Wolfgang Pawlinetz" <w.pawlinetz@a1.net> wrote in message
news:0t9e1212tkmnvf8dhv0r2fr5h2ugf7nodb@4ax.com...
> On Tue, 14 Mar 2006 13:45:21 -0500, "Art M"
> <Xarthurruhtra@netscape.netX> wrote:
>
>>I was quoted the exorbitant price of $850 for the 40K service on an '03 A4
>>1.8T.

>
> Ooomph.. That's a lot.
>
>>So that $575 seems good if you can trust Audi. Why would I have to pay
>>for that with a 4yr/50000 mile warranty? Because Audi (AoA) has blamed the
>>previous owner for a sludge problem. Even saying that's true and it wasn't
>>their fault for having 10K mile oil changes on mineral oil in a turbo,
>>they
>>are calling the car neglected and will not pay for anything sludge related
>>or not. This though they continued to cover repairs for 16k miles after
>>the
>>problem arose and only refused when I called them on the sludge issue.

>
> Am I getting this right?
> You bought a used car which had been poorly maintained by the previous
> owner and you want them to cover that up?
>
> Regards
>
> Wolfgang


I don't understand your question (cover that up???). I want them to continue
to honor the warranty. Many of the cars had sludge problems while perfectly
maintained under the Audi service plan due to their poor specs (dino oil,
small filter, 10000+ mile intervals...) The previous owner my car was late
enough on one oil change (the 2nd one) that they had an excuse not to cover
the sludge repairs under warranty. However at that time they changed his oil
pump and continued service under warranty for another 14,000 miles.

Previous owner then sold it to me. He had asked the service manager at the
dealer if there was anything wrong with the car that I should know about.
The mgr said no and that if anything should arise it would be covered under
warranty. After about 1000 miles I took it in for oil pressure problems.
They did some work under warranty. Another 1000 miles. I take it back in.
Diagnosis SLUDGE. Not covered.

NOW the point that really burns me up is that AoA will no longer honor the
warranty at all. If the radio fails they won't fix it because the guy was
late on one oil change. TELL ME HOW THAT IS RIGHT.

--Art




Steve Sears 03-15-2006 12:16 PM

Re: no free service on 2007 A4?
 
Art,
It's not right....but they're banking on you getting so PO'd with the whole
thing that you'll go to a different car make. They figure that it would be
unlikely that you'd get a lawyer to fight over a broken radio with them.
Prove 'em wrong.
Cheers!
Steve Sears
1987 Audi 5kTQ
1980 Audi 5k
1962 and '64 Auto Union DKW Junior deLuxes
(SPAM Blocker NOTE: Remove SHOES to reply)

"Art M" <Xarthurruhtra@netscape.netX> wrote in message
news:0wYRf.1685$fL3.1527@fed1read01...
snip.......8<
> NOW the point that really burns me up is that AoA will no longer honor the
> warranty at all. If the radio fails they won't fix it because the guy was
> late on one oil change. TELL ME HOW THAT IS RIGHT.
>
> --Art




Steve Sears 03-15-2006 12:16 PM

Re: no free service on 2007 A4?
 
Art,
It's not right....but they're banking on you getting so PO'd with the whole
thing that you'll go to a different car make. They figure that it would be
unlikely that you'd get a lawyer to fight over a broken radio with them.
Prove 'em wrong.
Cheers!
Steve Sears
1987 Audi 5kTQ
1980 Audi 5k
1962 and '64 Auto Union DKW Junior deLuxes
(SPAM Blocker NOTE: Remove SHOES to reply)

"Art M" <Xarthurruhtra@netscape.netX> wrote in message
news:0wYRf.1685$fL3.1527@fed1read01...
snip.......8<
> NOW the point that really burns me up is that AoA will no longer honor the
> warranty at all. If the radio fails they won't fix it because the guy was
> late on one oil change. TELL ME HOW THAT IS RIGHT.
>
> --Art




Steve Sears 03-15-2006 12:16 PM

Re: no free service on 2007 A4?
 
Art,
It's not right....but they're banking on you getting so PO'd with the whole
thing that you'll go to a different car make. They figure that it would be
unlikely that you'd get a lawyer to fight over a broken radio with them.
Prove 'em wrong.
Cheers!
Steve Sears
1987 Audi 5kTQ
1980 Audi 5k
1962 and '64 Auto Union DKW Junior deLuxes
(SPAM Blocker NOTE: Remove SHOES to reply)

"Art M" <Xarthurruhtra@netscape.netX> wrote in message
news:0wYRf.1685$fL3.1527@fed1read01...
snip.......8<
> NOW the point that really burns me up is that AoA will no longer honor the
> warranty at all. If the radio fails they won't fix it because the guy was
> late on one oil change. TELL ME HOW THAT IS RIGHT.
>
> --Art




Wolfgang Pawlinetz 03-15-2006 02:13 PM

Re: no free service on 2007 A4?
 
On Wed, 15 Mar 2006 12:53:14 -0500, "Art M"
<Xarthurruhtra@netscape.netX> wrote:

>Previous owner then sold it to me. He had asked the service manager at the
>dealer if there was anything wrong with the car that I should know about.
>The mgr said no and that if anything should arise it would be covered under
>warranty. After about 1000 miles I took it in for oil pressure problems.
>They did some work under warranty. Another 1000 miles. I take it back in.
>Diagnosis SLUDGE. Not covered.


That sounds somewhat different to what I understood. So no: I didn't
get it right.

AoA really specifies dino oil? Strange.

>NOW the point that really burns me up is that AoA will no longer honor the
>warranty at all. If the radio fails they won't fix it because the guy was
>late on one oil change. TELL ME HOW THAT IS RIGHT.


It's not. You are right.

Regards

Wolfgang

Wolfgang Pawlinetz 03-15-2006 02:13 PM

Re: no free service on 2007 A4?
 
On Wed, 15 Mar 2006 12:53:14 -0500, "Art M"
<Xarthurruhtra@netscape.netX> wrote:

>Previous owner then sold it to me. He had asked the service manager at the
>dealer if there was anything wrong with the car that I should know about.
>The mgr said no and that if anything should arise it would be covered under
>warranty. After about 1000 miles I took it in for oil pressure problems.
>They did some work under warranty. Another 1000 miles. I take it back in.
>Diagnosis SLUDGE. Not covered.


That sounds somewhat different to what I understood. So no: I didn't
get it right.

AoA really specifies dino oil? Strange.

>NOW the point that really burns me up is that AoA will no longer honor the
>warranty at all. If the radio fails they won't fix it because the guy was
>late on one oil change. TELL ME HOW THAT IS RIGHT.


It's not. You are right.

Regards

Wolfgang


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