deadissue sez:

>The car was maintained, just not at the dealership. The crux of the
>matter here in my opinion is that the same car that had all of the
>service done at the dealership had the same problem. So their attitude
>of there being a lack of maintenance done because I don't have a
>receipt from Jiffy Lube is pretty ridiculous. 9-10K is the estimate,
>the car has 52K miles on it and is 9K from being paid off. No way this
>should be acceptable.
>
>I have no doubt that this isn't the way at every dealership. The
>corporate (at least that's what the service-salesman told me) office is
>being strict about it. The factory issue is prevelant in a number of
>cars and they're maneuvering to not pay anything they don't have to.
>
>This wasn't a lawnmover or a boombox here, this car has cost too much
>to have this happen.

Letsssseeeee.... You buy an expensive car and have it maintained at Jiffy
Lube? Hmmmm. And you have no record of its service? Double hmmmmm.

I suggest that in the future you have your expensive car serviced by a dealer
until the warrenty is over, and then either continue with the dealer or find a
*good* and *honest* mechanic, familiar with Audis, to maintain it for you. Go
by the book or better (oil changes every 3-5 k miles) and I doubt you'll have
troubles. I would be hard pressed before I brought *any* car to a Jiffy Lube
store.

 

deadissue sez:

>The car was maintained, just not at the dealership. The crux of the
>matter here in my opinion is that the same car that had all of the
>service done at the dealership had the same problem. So their attitude
>of there being a lack of maintenance done because I don't have a
>receipt from Jiffy Lube is pretty ridiculous. 9-10K is the estimate,
>the car has 52K miles on it and is 9K from being paid off. No way this
>should be acceptable.
>
>I have no doubt that this isn't the way at every dealership. The
>corporate (at least that's what the service-salesman told me) office is
>being strict about it. The factory issue is prevelant in a number of
>cars and they're maneuvering to not pay anything they don't have to.
>
>This wasn't a lawnmover or a boombox here, this car has cost too much
>to have this happen.

Letsssseeeee.... You buy an expensive car and have it maintained at Jiffy
Lube? Hmmmm. And you have no record of its service? Double hmmmmm.

I suggest that in the future you have your expensive car serviced by a dealer
until the warrenty is over, and then either continue with the dealer or find a
*good* and *honest* mechanic, familiar with Audis, to maintain it for you. Go
by the book or better (oil changes every 3-5 k miles) and I doubt you'll have
troubles. I would be hard pressed before I brought *any* car to a Jiffy Lube
store.