Jesper Giovanni

"deadissue.com" <zenlunatic69@yahoo.com> wrote in message
news:1103654823.067854.31440@z14g2000cwz.googlegro ups.com...
<snip>
>One time she
> brought it in for the 20K mile tuneup and they just put on new tires
> without asking her. Said that the inspection would require them.

Actually...you could have said "thanks for the tires, guys!", and refuse to
pay for them and take your car home. If you didnt ask for new tires, you
couldnt care less. And if they would say "ok, then weŽll have to take them
off the rims again", then youŽll just say you have to use your car now, and
then drive off. Telling them you will be back in a couple of months, because
youŽre going on a businesstrip - in your car! (after paying for the
other repairs you _asked_ for, ofcourse *s*)

I cant believe you let them get away with that stunt...and even accepting
and paying for it.


--
Gio

Jesper Giovanni

"deadissue.com" <zenlunatic69@yahoo.com> wrote in message
news:1103654823.067854.31440@z14g2000cwz.googlegro ups.com...
<snip>
>One time she
> brought it in for the 20K mile tuneup and they just put on new tires
> without asking her. Said that the inspection would require them.

Actually...you could have said "thanks for the tires, guys!", and refuse to
pay for them and take your car home. If you didnt ask for new tires, you
couldnt care less. And if they would say "ok, then weŽll have to take them
off the rims again", then youŽll just say you have to use your car now, and
then drive off. Telling them you will be back in a couple of months, because
youŽre going on a businesstrip - in your car! (after paying for the
other repairs you _asked_ for, ofcourse *s*)

I cant believe you let them get away with that stunt...and even accepting
and paying for it.


--
Gio

Jesper Giovanni

"deadissue.com" <zenlunatic69@yahoo.com> wrote in message
news:1103654823.067854.31440@z14g2000cwz.googlegro ups.com...
<snip>
>One time she
> brought it in for the 20K mile tuneup and they just put on new tires
> without asking her. Said that the inspection would require them.

Actually...you could have said "thanks for the tires, guys!", and refuse to
pay for them and take your car home. If you didnt ask for new tires, you
couldnt care less. And if they would say "ok, then weŽll have to take them
off the rims again", then youŽll just say you have to use your car now, and
then drive off. Telling them you will be back in a couple of months, because
youŽre going on a businesstrip - in your car! (after paying for the
other repairs you _asked_ for, ofcourse *s*)

I cant believe you let them get away with that stunt...and even accepting
and paying for it.


--
Gio

Chuck

Definitely don't want to use lower octane fuel. That will give you misfires
out the ying yang. A lot of people do this all the time especially with the
high price of fuel. Also the 2.7 biturbo is notorious for misfires on its
own. Audi is currently developing computer software updates to reprogram for
cold start up on certain models.
Chuck

"Cynthia L Shelley" <cshelley11@adelphia.net> wrote in message
news:lfSdnVjndbcm2lXcRVn-hg@adelphia.com...
> Hi All,
>
> I was wondering if anyone has had similar issues with their A6's:
>
> 1.) Rough cold idle - Dealer claims service bulletin advises customers to
> use lower octane (87) gas to solve the issue. Dealer refused to provide
> copy of the bulletin. This makes no sense to me as higher octane gas is
> required in the owner's manual, and has a lower flash point, should burn
> easier ???
>
> 2.) Loose driver's seat - dealer claims this is a known issue that Audi
> refuses to repair - Again this makes no sense to me on a brand new $45K
> car ???
>
> 3.) Dealer made me pay a premium to use synthetic oil, and claims Audi
> does not require synthetic in A6 2.7 TS - this is odd as a turbo charged
> engine usually benefits from synthetic.???
>
> I bought the car from this dealer, who is the only audi dealer in a few
> hundred miles, so I cannot confirm what they communicated to me.
>

Chuck

Definitely don't want to use lower octane fuel. That will give you misfires
out the ying yang. A lot of people do this all the time especially with the
high price of fuel. Also the 2.7 biturbo is notorious for misfires on its
own. Audi is currently developing computer software updates to reprogram for
cold start up on certain models.
Chuck

"Cynthia L Shelley" <cshelley11@adelphia.net> wrote in message
news:lfSdnVjndbcm2lXcRVn-hg@adelphia.com...
> Hi All,
>
> I was wondering if anyone has had similar issues with their A6's:
>
> 1.) Rough cold idle - Dealer claims service bulletin advises customers to
> use lower octane (87) gas to solve the issue. Dealer refused to provide
> copy of the bulletin. This makes no sense to me as higher octane gas is
> required in the owner's manual, and has a lower flash point, should burn
> easier ???
>
> 2.) Loose driver's seat - dealer claims this is a known issue that Audi
> refuses to repair - Again this makes no sense to me on a brand new $45K
> car ???
>
> 3.) Dealer made me pay a premium to use synthetic oil, and claims Audi
> does not require synthetic in A6 2.7 TS - this is odd as a turbo charged
> engine usually benefits from synthetic.???
>
> I bought the car from this dealer, who is the only audi dealer in a few
> hundred miles, so I cannot confirm what they communicated to me.
>

Chuck

Definitely don't want to use lower octane fuel. That will give you misfires
out the ying yang. A lot of people do this all the time especially with the
high price of fuel. Also the 2.7 biturbo is notorious for misfires on its
own. Audi is currently developing computer software updates to reprogram for
cold start up on certain models.
Chuck

"Cynthia L Shelley" <cshelley11@adelphia.net> wrote in message
news:lfSdnVjndbcm2lXcRVn-hg@adelphia.com...
> Hi All,
>
> I was wondering if anyone has had similar issues with their A6's:
>
> 1.) Rough cold idle - Dealer claims service bulletin advises customers to
> use lower octane (87) gas to solve the issue. Dealer refused to provide
> copy of the bulletin. This makes no sense to me as higher octane gas is
> required in the owner's manual, and has a lower flash point, should burn
> easier ???
>
> 2.) Loose driver's seat - dealer claims this is a known issue that Audi
> refuses to repair - Again this makes no sense to me on a brand new $45K
> car ???
>
> 3.) Dealer made me pay a premium to use synthetic oil, and claims Audi
> does not require synthetic in A6 2.7 TS - this is odd as a turbo charged
> engine usually benefits from synthetic.???
>
> I bought the car from this dealer, who is the only audi dealer in a few
> hundred miles, so I cannot confirm what they communicated to me.
>

deadissue.com

Dave LaCourse wrote:
> Deadissue writes:
>
> >One time she
> >brought it in for the 20K mile tuneup and they just put on new tires
> >without asking her.
>
> They can not do that. And if you paid for it, you are a fool. I
don't really
> believe that *any* dealer would do that, and I find it hard to
believe that
> *anyone* would accept that.
>
> I've been driving Audi Quattros since they came out here in the
states in the
> early 80s, and I have never had any problems with them. I've driven
all of
> them for more than 100K miles, all with normal maintenance.
Remember, Audi
> does the first 50K free. If you brought it to the same dealer for
all of your
> services, you should have the proof. If you skipped an oil change, I
don't
> blame Audi for not paying. It's *your* responsibility to maintain
the car
> proper, not Audi's.
>
> Dave
> RS6


The car was maintained, just not at the dealership. The crux of the
matter here in my opinion is that the same car that had all of the
service done at the dealership had the same problem. So their attitude
of there being a lack of maintenance done because I don't have a
receipt from Jiffy Lube is pretty ridiculous. 9-10K is the estimate,
the car has 52K miles on it and is 9K from being paid off. No way this
should be acceptable.

I have no doubt that this isn't the way at every dealership. The
corporate (at least that's what the service-salesman told me) office is
being strict about it. The factory issue is prevelant in a number of
cars and they're maneuvering to not pay anything they don't have to.

This wasn't a lawnmover or a boombox here, this car has cost too much
to have this happen.

deadissue.com

Dave LaCourse wrote:
> Deadissue writes:
>
> >One time she
> >brought it in for the 20K mile tuneup and they just put on new tires
> >without asking her.
>
> They can not do that. And if you paid for it, you are a fool. I
don't really
> believe that *any* dealer would do that, and I find it hard to
believe that
> *anyone* would accept that.
>
> I've been driving Audi Quattros since they came out here in the
states in the
> early 80s, and I have never had any problems with them. I've driven
all of
> them for more than 100K miles, all with normal maintenance.
Remember, Audi
> does the first 50K free. If you brought it to the same dealer for
all of your
> services, you should have the proof. If you skipped an oil change, I
don't
> blame Audi for not paying. It's *your* responsibility to maintain
the car
> proper, not Audi's.
>
> Dave
> RS6


The car was maintained, just not at the dealership. The crux of the
matter here in my opinion is that the same car that had all of the
service done at the dealership had the same problem. So their attitude
of there being a lack of maintenance done because I don't have a
receipt from Jiffy Lube is pretty ridiculous. 9-10K is the estimate,
the car has 52K miles on it and is 9K from being paid off. No way this
should be acceptable.

I have no doubt that this isn't the way at every dealership. The
corporate (at least that's what the service-salesman told me) office is
being strict about it. The factory issue is prevelant in a number of
cars and they're maneuvering to not pay anything they don't have to.

This wasn't a lawnmover or a boombox here, this car has cost too much
to have this happen.

deadissue.com

Dave LaCourse wrote:
> Deadissue writes:
>
> >One time she
> >brought it in for the 20K mile tuneup and they just put on new tires
> >without asking her.
>
> They can not do that. And if you paid for it, you are a fool. I
don't really
> believe that *any* dealer would do that, and I find it hard to
believe that
> *anyone* would accept that.
>
> I've been driving Audi Quattros since they came out here in the
states in the
> early 80s, and I have never had any problems with them. I've driven
all of
> them for more than 100K miles, all with normal maintenance.
Remember, Audi
> does the first 50K free. If you brought it to the same dealer for
all of your
> services, you should have the proof. If you skipped an oil change, I
don't
> blame Audi for not paying. It's *your* responsibility to maintain
the car
> proper, not Audi's.
>
> Dave
> RS6


The car was maintained, just not at the dealership. The crux of the
matter here in my opinion is that the same car that had all of the
service done at the dealership had the same problem. So their attitude
of there being a lack of maintenance done because I don't have a
receipt from Jiffy Lube is pretty ridiculous. 9-10K is the estimate,
the car has 52K miles on it and is 9K from being paid off. No way this
should be acceptable.

I have no doubt that this isn't the way at every dealership. The
corporate (at least that's what the service-salesman told me) office is
being strict about it. The factory issue is prevelant in a number of
cars and they're maneuvering to not pay anything they don't have to.

This wasn't a lawnmover or a boombox here, this car has cost too much
to have this happen.

Dave LaCourse

deadissue sez:

>The car was maintained, just not at the dealership. The crux of the
>matter here in my opinion is that the same car that had all of the
>service done at the dealership had the same problem. So their attitude
>of there being a lack of maintenance done because I don't have a
>receipt from Jiffy Lube is pretty ridiculous. 9-10K is the estimate,
>the car has 52K miles on it and is 9K from being paid off. No way this
>should be acceptable.
>
>I have no doubt that this isn't the way at every dealership. The
>corporate (at least that's what the service-salesman told me) office is
>being strict about it. The factory issue is prevelant in a number of
>cars and they're maneuvering to not pay anything they don't have to.
>
>This wasn't a lawnmover or a boombox here, this car has cost too much
>to have this happen.

Letsssseeeee.... You buy an expensive car and have it maintained at Jiffy
Lube? Hmmmm. And you have no record of its service? Double hmmmmm.

I suggest that in the future you have your expensive car serviced by a dealer
until the warrenty is over, and then either continue with the dealer or find a
*good* and *honest* mechanic, familiar with Audis, to maintain it for you. Go
by the book or better (oil changes every 3-5 k miles) and I doubt you'll have
troubles. I would be hard pressed before I brought *any* car to a Jiffy Lube
store.