Official Water Pump Replacement Campaign
03-17-2011, 11:54 AM
#1
Audi Forum - Posts like an A4
Thread Starter
Join Date: Mar 2010
Location: Sarajevo
Posts: 107
Official Water Pump Replacement Campaign
Believe it or NOT
Happened and that was after two years Audi admitted his mistake.
After many cases of failure of water pumps unfortunate owners of Audi cars.
Copied from another forum:
Received a letter from AoA today stating that my Q5 is to receive a free coolant pump replacement under Service Action 19H1/F1. The letter also stated that the powertrain warranty has been extended to 5 yrs or 100,000 miles, whichever occurs first.
I am a happy camper to know that I can get the new water pump installed and stop being paranoid about a failure on the road. Thank you Audi!
"Here's the info from the letter:
Service Action 19H1/F1 - Coolant Pump
In some vehicles, it is possible that a seal inside the coolant pump has the potential to wear out prematurely, causing the seal to leak coolant. As this wear occurs, coolant will leak out of the system causing the Coolant System Malfunction light to illuminate in the instrument panel to alert you. This item affects a limited number of 2009-2011 model year Audi vehicles equipped with 3.0L TFSI, 3.0L TDI and 3.2L TFSI engines. Our records show that your vehicle was built within the production date range of vehicles that may experience this issue.
In order to address this issue, your authorized Audi dealer will replace the coolant pump in your vehicle at no cost to you.
At your convenience, please contact your dealer and arrange for an appointment to have the coolant pump replaced in your vehicle. This service will take about three hours and will be free of charge. Your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. Your dealer can also address any other concerns you may have with your vehicle at this service visit. "
This is a link to the letter:
AudiWorld Forums
Happened and that was after two years Audi admitted his mistake.
After many cases of failure of water pumps unfortunate owners of Audi cars.
Copied from another forum:
Received a letter from AoA today stating that my Q5 is to receive a free coolant pump replacement under Service Action 19H1/F1. The letter also stated that the powertrain warranty has been extended to 5 yrs or 100,000 miles, whichever occurs first.
I am a happy camper to know that I can get the new water pump installed and stop being paranoid about a failure on the road. Thank you Audi!
"Here's the info from the letter:
Service Action 19H1/F1 - Coolant Pump
In some vehicles, it is possible that a seal inside the coolant pump has the potential to wear out prematurely, causing the seal to leak coolant. As this wear occurs, coolant will leak out of the system causing the Coolant System Malfunction light to illuminate in the instrument panel to alert you. This item affects a limited number of 2009-2011 model year Audi vehicles equipped with 3.0L TFSI, 3.0L TDI and 3.2L TFSI engines. Our records show that your vehicle was built within the production date range of vehicles that may experience this issue.
In order to address this issue, your authorized Audi dealer will replace the coolant pump in your vehicle at no cost to you.
At your convenience, please contact your dealer and arrange for an appointment to have the coolant pump replaced in your vehicle. This service will take about three hours and will be free of charge. Your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule. Your dealer can also address any other concerns you may have with your vehicle at this service visit. "
This is a link to the letter:
AudiWorld Forums
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