Q5 - Q7 For the Q5 and the new Q7

Lost all sound

Old 12-31-2010, 02:09 PM
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Default Re: Lost all sound

Originally Posted by tomashek
Grommet, I remember seeing MMi reset procedure in manual, I have 2011 too. Unfortunatelly I can't have a look in it right now, otherwise I would check it and let you know. Have a look one more time, it shows there.
I have performed an MMI reset which is through the programmed settings and went back to default settings including registering Sirius signal with no volume to be had. There appears to be no 3 button button MMI reset for 2011 (yes I did try setup, middle button, top right), if someone can locate page and which of the 4 manuals its in please fire away. One thing I have discovered is how damn quiet the Q5 is, almost complete silence. Either way I'll have a few extra Bourbon Manhattans tonight!
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Old 01-01-2011, 10:39 AM
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Default Re: Lost all sound

Grommet, I'm confused now. Did you actually reset your MMI?
I just check manual and it shows there how to reset, page 37. And I have 2011 MY.
If you did try it and it didn't help - then likely it needs to be checked by dealer.
Attached Thumbnails Lost all sound-img_8028.jpg   Lost all sound-img_8029.jpg  
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Old 01-01-2011, 02:07 PM
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Default Re: Lost all sound

Originally Posted by tomashek
Grommet, I'm confused now. Did you actually reset your MMI?
I just check manual and it shows there how to reset, page 37. And I have 2011 MY.
If you did try it and it didn't help - then likely it needs to be checked by dealer.
Well I think I'm close. I do not have MMI Navigation plus manual (ie. no navigation) just MMI basic plus, I believe. So you probably won't be able to help me but thanks for trying. That is probably why my setup button is on the right side. I'll still have an update on Tues. after service dept. get their hands on it, aside from pulling the battery I've tried every reset in the manuals.
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Old 01-04-2011, 05:39 PM
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Default Re: Lost all sound

Update on all lost sound. Blown B+O amplifier after 1 month & 1,500km service tech said first time he's seen a B+O amp go, must have been Sirius liquid metal channel. Tech said he gave me someone else's amp which just arrived from Germany...so maybe someone else's amp went too? Oh well something to monitor in the future as I don't think it would be a cheap fix out of warranty.
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Old 01-04-2011, 07:43 PM
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Default Re: Lost all sound

I am glad it's figured out. What's odd is the amp is blown yet your audio CD was working. Strange indeed. Perhaps there is a dedicated radio channel. Oh well. Glad all it's well.
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Old 01-04-2011, 07:58 PM
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Default Re: Lost all sound

Originally Posted by warcity
I am glad it's figured out. What's odd is the amp is blown yet your audio CD was working. Strange indeed. Perhaps there is a dedicated radio channel. Oh well. Glad all it's well.
Hey Warcity, not sure if I said Audio CD was working in previous post but it was definitely NOT working, no sound to be had. I thought they were going to peg it on the LED interior lights Good to have my tunes back, now onto HID fog upgrade.
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Old 01-04-2011, 08:04 PM
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Default Re: Lost all sound

That's more like it, perhaps I misread. This makes sense.

PM me if you run into issues installing the fog light. Make sure the red wire doesn't touch the black
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Old 02-04-2011, 04:08 PM
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Default Re: Lost all sound

Oh man I have the same problem 2010 q5, was driving and it just cut out. We never listen to radio loud. If these amps are this prone to failure I am worried about the cost to fix it after warranty period is up. Now I have to wait two weeks for appointment so they can tell me what I already know thanks to op, then another x weeks for them to order the replacement, boo
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Old 02-05-2011, 12:19 AM
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Default Re: Lost all sound

did you get your windows tinted recently?
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Old 02-05-2011, 08:11 AM
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Default Re: Lost all sound

Originally Posted by sakimano
did you get your windows tinted recently?
No but I got my front windshield replaced 6 months ago.
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