Delivery Damage
02-12-2015, 07:43 PM
#1
Audi Forum - Posts like an A1
Thread Starter
Join Date: Oct 2010
Location: MTL
Posts: 43
Delivery Damage
Today was finaly the day I was to drive away in the 2015 monsoon grey Q5 3.0 sline I ordered a while ago.
Elas, I left the dealership in a Q3 loaner.
The salesman made a nasty scratch on the side of the Q5 below the gas tank while on his way out of the showroom. The scratch is extremely deep and about 1 foot long and 1inch wide caused by metal on metal.
The Q5 will be sent to the bodyshop even before I could drive it myself
How would you guys handle this? Am I going to be ok with this repair in the longrun or will it just open the door to further problems on that part of the Q5 body going forward?
Thanks!
Elas, I left the dealership in a Q3 loaner.
The salesman made a nasty scratch on the side of the Q5 below the gas tank while on his way out of the showroom. The scratch is extremely deep and about 1 foot long and 1inch wide caused by metal on metal.
The Q5 will be sent to the bodyshop even before I could drive it myself
How would you guys handle this? Am I going to be ok with this repair in the longrun or will it just open the door to further problems on that part of the Q5 body going forward?
Thanks!
Last edited by mmll22; 02-12-2015 at 07:44 PM. Reason: edit
02-17-2015, 03:34 PM
#3
Audi Forum - Posts like an A5
Join Date: Jul 2010
Location: montreal
Posts: 317
Re: Delivery Damage
If it is a lease...i would not sweat it
HOWEVER if you are purchasing the car you will be penalized with resale value. I work in the industry and let me tell you nobody can match OEM painting methods (Hi Bake) since every single aftermarket body shop only have Low Bake method. Depending on the color of your vehicle it could be very hard for a 100$ match especially if you have a trained/ eye...
a superficial scratch could be wet sanded and buffed to perfection but from your story a touch up paint will not cut it they will have to repaint the whole panel and "blend in'' the paint
Sorry to hear that but personally i would demand a rebate or wait for another vehicle
HOWEVER if you are purchasing the car you will be penalized with resale value. I work in the industry and let me tell you nobody can match OEM painting methods (Hi Bake) since every single aftermarket body shop only have Low Bake method. Depending on the color of your vehicle it could be very hard for a 100$ match especially if you have a trained/ eye...
a superficial scratch could be wet sanded and buffed to perfection but from your story a touch up paint will not cut it they will have to repaint the whole panel and "blend in'' the paint
Sorry to hear that but personally i would demand a rebate or wait for another vehicle
Last edited by audimontreal; 02-17-2015 at 03:37 PM.
02-19-2015, 01:48 PM
#4
Audi Forum - Posts like an A1
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Join Date: Oct 2010
Location: MTL
Posts: 43
Re: Delivery Damage
The Q5 was ready for pickup today and they did a great job fixing that nasty scrape considering how bad it was. This is a lease so I won't sweat it anymore than I already did.
Thanks for your replies!
Thanks for your replies!
02-24-2015, 06:39 PM
#5
Audi Forum - Posts like an A1
Join Date: Jan 2012
Location: Montreal
Posts: 1
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