Why are Audi dealerships reluctant to give out part numbers?
08-23-2007, 08:20 AM
#21
Guest
Posts: n/a
Re: Why are Audi dealerships reluctant to give out part numbers?
"Madesio" <email@invalid.address> wrote in message
news:1qlqc3dtif9ov3p79tsn0vcqpb8lsphc81@4ax.com...
> On Thu, 23 Aug 2007 04:35:21 -0000, Hooch <hoochxy@googlemail.com>
> wrote:
>
>>On Aug 23, 12:02 am, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
>>> "Hooch" <hooc...@googlemail.com> wrote in message
>>>
>>> news:1187788941.455374.124760@r34g2000hsd.googlegr oups.com...
>>>
>>> > The times I've phoned up (various) Audi dealerships to find out the
>>> > price of a part, they seem to have been reluctant to give out the part
>>> > number. Anyone know why this is the case? Is this just a UK problem?
>>>
>>> Because they are not daft. They have seen it all before and know that
>>> the
>>> only reason you want to know is to source it cheaper elsewhere.
>>
>>Not necessarily. You may just need the part number for future
>>reference. It would save you (and them) the effort of looking it up a
>>second time.
>
> (...)
>
> Parts personnel at dealerships are sometimes payed based on sales
> commissions. I'd have to side with them because if I were in there
> place, hell I wouldn't give out the part number either.
And if he bought the part he would indeed have the part number for future
reference...ergo everyone is happy. A lot of cheaper parts hardly pay for
the storemans time in finding them and the admin involved but at the end of
the day it costs a lot of money to keep these businesses going. They can
usually spot a time waster or chancer a mile off and boy do they need to.
Huw
08-24-2007, 01:45 AM
#22
Guest
Posts: n/a
Re: Why are Audi dealerships reluctant to give out part numbers?
On Aug 23, 11:07 am, Madesio <em...@invalid.address> wrote:
> On Thu, 23 Aug 2007 04:35:21 -0000, Hooch <hooc...@googlemail.com>
> wrote:
>
> >On Aug 23, 12:02 am, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
> >> "Hooch" <hooc...@googlemail.com> wrote in message
>
> >>news:1187788941.455374.124760@r34g2000hsd.google groups.com...
>
> >> > The times I've phoned up (various) Audi dealerships to find out the
> >> > price of a part, they seem to have been reluctant to give out the part
> >> > number. Anyone know why this is the case? Is this just a UK problem?
>
> >> Because they are not daft. They have seen it all before and know that the
> >> only reason you want to know is to source it cheaper elsewhere.
>
> >Not necessarily. You may just need the part number for future
> >reference. It would save you (and them) the effort of looking it up a
> >second time.
>
> (...)
>
> Parts personnel at dealerships are sometimes payed based on sales
> commissions. I'd have to side with them because if I were in there
> place, hell I wouldn't give out the part number either.
They obviously haven't quite grasped the concept of goodwill, then?
> On Thu, 23 Aug 2007 04:35:21 -0000, Hooch <hooc...@googlemail.com>
> wrote:
>
> >On Aug 23, 12:02 am, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
> >> "Hooch" <hooc...@googlemail.com> wrote in message
>
> >>news:1187788941.455374.124760@r34g2000hsd.google groups.com...
>
> >> > The times I've phoned up (various) Audi dealerships to find out the
> >> > price of a part, they seem to have been reluctant to give out the part
> >> > number. Anyone know why this is the case? Is this just a UK problem?
>
> >> Because they are not daft. They have seen it all before and know that the
> >> only reason you want to know is to source it cheaper elsewhere.
>
> >Not necessarily. You may just need the part number for future
> >reference. It would save you (and them) the effort of looking it up a
> >second time.
>
> (...)
>
> Parts personnel at dealerships are sometimes payed based on sales
> commissions. I'd have to side with them because if I were in there
> place, hell I wouldn't give out the part number either.
They obviously haven't quite grasped the concept of goodwill, then?
08-24-2007, 01:45 AM
#23
Guest
Posts: n/a
Re: Why are Audi dealerships reluctant to give out part numbers?
On Aug 23, 11:07 am, Madesio <em...@invalid.address> wrote:
> On Thu, 23 Aug 2007 04:35:21 -0000, Hooch <hooc...@googlemail.com>
> wrote:
>
> >On Aug 23, 12:02 am, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
> >> "Hooch" <hooc...@googlemail.com> wrote in message
>
> >>news:1187788941.455374.124760@r34g2000hsd.google groups.com...
>
> >> > The times I've phoned up (various) Audi dealerships to find out the
> >> > price of a part, they seem to have been reluctant to give out the part
> >> > number. Anyone know why this is the case? Is this just a UK problem?
>
> >> Because they are not daft. They have seen it all before and know that the
> >> only reason you want to know is to source it cheaper elsewhere.
>
> >Not necessarily. You may just need the part number for future
> >reference. It would save you (and them) the effort of looking it up a
> >second time.
>
> (...)
>
> Parts personnel at dealerships are sometimes payed based on sales
> commissions. I'd have to side with them because if I were in there
> place, hell I wouldn't give out the part number either.
They obviously haven't quite grasped the concept of goodwill, then?
> On Thu, 23 Aug 2007 04:35:21 -0000, Hooch <hooc...@googlemail.com>
> wrote:
>
> >On Aug 23, 12:02 am, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
> >> "Hooch" <hooc...@googlemail.com> wrote in message
>
> >>news:1187788941.455374.124760@r34g2000hsd.google groups.com...
>
> >> > The times I've phoned up (various) Audi dealerships to find out the
> >> > price of a part, they seem to have been reluctant to give out the part
> >> > number. Anyone know why this is the case? Is this just a UK problem?
>
> >> Because they are not daft. They have seen it all before and know that the
> >> only reason you want to know is to source it cheaper elsewhere.
>
> >Not necessarily. You may just need the part number for future
> >reference. It would save you (and them) the effort of looking it up a
> >second time.
>
> (...)
>
> Parts personnel at dealerships are sometimes payed based on sales
> commissions. I'd have to side with them because if I were in there
> place, hell I wouldn't give out the part number either.
They obviously haven't quite grasped the concept of goodwill, then?
08-24-2007, 01:45 AM
#24
Guest
Posts: n/a
Re: Why are Audi dealerships reluctant to give out part numbers?
On Aug 23, 11:07 am, Madesio <em...@invalid.address> wrote:
> On Thu, 23 Aug 2007 04:35:21 -0000, Hooch <hooc...@googlemail.com>
> wrote:
>
> >On Aug 23, 12:02 am, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
> >> "Hooch" <hooc...@googlemail.com> wrote in message
>
> >>news:1187788941.455374.124760@r34g2000hsd.google groups.com...
>
> >> > The times I've phoned up (various) Audi dealerships to find out the
> >> > price of a part, they seem to have been reluctant to give out the part
> >> > number. Anyone know why this is the case? Is this just a UK problem?
>
> >> Because they are not daft. They have seen it all before and know that the
> >> only reason you want to know is to source it cheaper elsewhere.
>
> >Not necessarily. You may just need the part number for future
> >reference. It would save you (and them) the effort of looking it up a
> >second time.
>
> (...)
>
> Parts personnel at dealerships are sometimes payed based on sales
> commissions. I'd have to side with them because if I were in there
> place, hell I wouldn't give out the part number either.
They obviously haven't quite grasped the concept of goodwill, then?
> On Thu, 23 Aug 2007 04:35:21 -0000, Hooch <hooc...@googlemail.com>
> wrote:
>
> >On Aug 23, 12:02 am, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
> >> "Hooch" <hooc...@googlemail.com> wrote in message
>
> >>news:1187788941.455374.124760@r34g2000hsd.google groups.com...
>
> >> > The times I've phoned up (various) Audi dealerships to find out the
> >> > price of a part, they seem to have been reluctant to give out the part
> >> > number. Anyone know why this is the case? Is this just a UK problem?
>
> >> Because they are not daft. They have seen it all before and know that the
> >> only reason you want to know is to source it cheaper elsewhere.
>
> >Not necessarily. You may just need the part number for future
> >reference. It would save you (and them) the effort of looking it up a
> >second time.
>
> (...)
>
> Parts personnel at dealerships are sometimes payed based on sales
> commissions. I'd have to side with them because if I were in there
> place, hell I wouldn't give out the part number either.
They obviously haven't quite grasped the concept of goodwill, then?
08-24-2007, 01:45 AM
#25
Guest
Posts: n/a
Re: Why are Audi dealerships reluctant to give out part numbers?
On Aug 23, 11:07 am, Madesio <em...@invalid.address> wrote:
> On Thu, 23 Aug 2007 04:35:21 -0000, Hooch <hooc...@googlemail.com>
> wrote:
>
> >On Aug 23, 12:02 am, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
> >> "Hooch" <hooc...@googlemail.com> wrote in message
>
> >>news:1187788941.455374.124760@r34g2000hsd.google groups.com...
>
> >> > The times I've phoned up (various) Audi dealerships to find out the
> >> > price of a part, they seem to have been reluctant to give out the part
> >> > number. Anyone know why this is the case? Is this just a UK problem?
>
> >> Because they are not daft. They have seen it all before and know that the
> >> only reason you want to know is to source it cheaper elsewhere.
>
> >Not necessarily. You may just need the part number for future
> >reference. It would save you (and them) the effort of looking it up a
> >second time.
>
> (...)
>
> Parts personnel at dealerships are sometimes payed based on sales
> commissions. I'd have to side with them because if I were in there
> place, hell I wouldn't give out the part number either.
They obviously haven't quite grasped the concept of goodwill, then?
> On Thu, 23 Aug 2007 04:35:21 -0000, Hooch <hooc...@googlemail.com>
> wrote:
>
> >On Aug 23, 12:02 am, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
> >> "Hooch" <hooc...@googlemail.com> wrote in message
>
> >>news:1187788941.455374.124760@r34g2000hsd.google groups.com...
>
> >> > The times I've phoned up (various) Audi dealerships to find out the
> >> > price of a part, they seem to have been reluctant to give out the part
> >> > number. Anyone know why this is the case? Is this just a UK problem?
>
> >> Because they are not daft. They have seen it all before and know that the
> >> only reason you want to know is to source it cheaper elsewhere.
>
> >Not necessarily. You may just need the part number for future
> >reference. It would save you (and them) the effort of looking it up a
> >second time.
>
> (...)
>
> Parts personnel at dealerships are sometimes payed based on sales
> commissions. I'd have to side with them because if I were in there
> place, hell I wouldn't give out the part number either.
They obviously haven't quite grasped the concept of goodwill, then?
08-24-2007, 01:48 AM
#26
Guest
Posts: n/a
Re: Why are Audi dealerships reluctant to give out part numbers?
On Aug 23, 2:20 pm, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
> "Madesio" <em...@invalid.address> wrote in message
>
> news:1qlqc3dtif9ov3p79tsn0vcqpb8lsphc81@4ax.com...
>
>
>
>
>
> > On Thu, 23 Aug 2007 04:35:21 -0000, Hooch <hooc...@googlemail.com>
> > wrote:
>
> >>On Aug 23, 12:02 am, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
> >>> "Hooch" <hooc...@googlemail.com> wrote in message
>
> >>>news:1187788941.455374.124760@r34g2000hsd.googl egroups.com...
>
> >>> > The times I've phoned up (various) Audi dealerships to find out the
> >>> > price of a part, they seem to have been reluctant to give out the part
> >>> > number. Anyone know why this is the case? Is this just a UK problem?
>
> >>> Because they are not daft. They have seen it all before and know that
> >>> the
> >>> only reason you want to know is to source it cheaper elsewhere.
>
> >>Not necessarily. You may just need the part number for future
> >>reference. It would save you (and them) the effort of looking it up a
> >>second time.
>
> > (...)
>
> > Parts personnel at dealerships are sometimes payed based on sales
> > commissions. I'd have to side with them because if I were in there
> > place, hell I wouldn't give out the part number either.
>
> And if he bought the part he would indeed have the part number for future
> reference...ergo everyone is happy.
And many such parts are a one-off purchase. No need for future
reference.
> A lot of cheaper parts hardly pay for
> the storemans time in finding them and the admin involved but at the end of
> the day it costs a lot of money to keep these businesses going. They can
> usually spot a time waster or chancer a mile off and boy do they need to.
>
Here's a case in point. I needed a power steering hose for an Audi.
Went to the main dealer, he looked up the part number for me, gave me
the price and the part number. Given the expense (GBP 135) I looked
around for second hand units or alternatives. Couldn't find one,
phoned the dealer and ordered it over the phone. He didn't have to
waste time looking it up again.
> "Madesio" <em...@invalid.address> wrote in message
>
> news:1qlqc3dtif9ov3p79tsn0vcqpb8lsphc81@4ax.com...
>
>
>
>
>
> > On Thu, 23 Aug 2007 04:35:21 -0000, Hooch <hooc...@googlemail.com>
> > wrote:
>
> >>On Aug 23, 12:02 am, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
> >>> "Hooch" <hooc...@googlemail.com> wrote in message
>
> >>>news:1187788941.455374.124760@r34g2000hsd.googl egroups.com...
>
> >>> > The times I've phoned up (various) Audi dealerships to find out the
> >>> > price of a part, they seem to have been reluctant to give out the part
> >>> > number. Anyone know why this is the case? Is this just a UK problem?
>
> >>> Because they are not daft. They have seen it all before and know that
> >>> the
> >>> only reason you want to know is to source it cheaper elsewhere.
>
> >>Not necessarily. You may just need the part number for future
> >>reference. It would save you (and them) the effort of looking it up a
> >>second time.
>
> > (...)
>
> > Parts personnel at dealerships are sometimes payed based on sales
> > commissions. I'd have to side with them because if I were in there
> > place, hell I wouldn't give out the part number either.
>
> And if he bought the part he would indeed have the part number for future
> reference...ergo everyone is happy.
And many such parts are a one-off purchase. No need for future
reference.
> A lot of cheaper parts hardly pay for
> the storemans time in finding them and the admin involved but at the end of
> the day it costs a lot of money to keep these businesses going. They can
> usually spot a time waster or chancer a mile off and boy do they need to.
>
Here's a case in point. I needed a power steering hose for an Audi.
Went to the main dealer, he looked up the part number for me, gave me
the price and the part number. Given the expense (GBP 135) I looked
around for second hand units or alternatives. Couldn't find one,
phoned the dealer and ordered it over the phone. He didn't have to
waste time looking it up again.
08-24-2007, 01:48 AM
#27
Guest
Posts: n/a
Re: Why are Audi dealerships reluctant to give out part numbers?
On Aug 23, 2:20 pm, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
> "Madesio" <em...@invalid.address> wrote in message
>
> news:1qlqc3dtif9ov3p79tsn0vcqpb8lsphc81@4ax.com...
>
>
>
>
>
> > On Thu, 23 Aug 2007 04:35:21 -0000, Hooch <hooc...@googlemail.com>
> > wrote:
>
> >>On Aug 23, 12:02 am, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
> >>> "Hooch" <hooc...@googlemail.com> wrote in message
>
> >>>news:1187788941.455374.124760@r34g2000hsd.googl egroups.com...
>
> >>> > The times I've phoned up (various) Audi dealerships to find out the
> >>> > price of a part, they seem to have been reluctant to give out the part
> >>> > number. Anyone know why this is the case? Is this just a UK problem?
>
> >>> Because they are not daft. They have seen it all before and know that
> >>> the
> >>> only reason you want to know is to source it cheaper elsewhere.
>
> >>Not necessarily. You may just need the part number for future
> >>reference. It would save you (and them) the effort of looking it up a
> >>second time.
>
> > (...)
>
> > Parts personnel at dealerships are sometimes payed based on sales
> > commissions. I'd have to side with them because if I were in there
> > place, hell I wouldn't give out the part number either.
>
> And if he bought the part he would indeed have the part number for future
> reference...ergo everyone is happy.
And many such parts are a one-off purchase. No need for future
reference.
> A lot of cheaper parts hardly pay for
> the storemans time in finding them and the admin involved but at the end of
> the day it costs a lot of money to keep these businesses going. They can
> usually spot a time waster or chancer a mile off and boy do they need to.
>
Here's a case in point. I needed a power steering hose for an Audi.
Went to the main dealer, he looked up the part number for me, gave me
the price and the part number. Given the expense (GBP 135) I looked
around for second hand units or alternatives. Couldn't find one,
phoned the dealer and ordered it over the phone. He didn't have to
waste time looking it up again.
> "Madesio" <em...@invalid.address> wrote in message
>
> news:1qlqc3dtif9ov3p79tsn0vcqpb8lsphc81@4ax.com...
>
>
>
>
>
> > On Thu, 23 Aug 2007 04:35:21 -0000, Hooch <hooc...@googlemail.com>
> > wrote:
>
> >>On Aug 23, 12:02 am, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
> >>> "Hooch" <hooc...@googlemail.com> wrote in message
>
> >>>news:1187788941.455374.124760@r34g2000hsd.googl egroups.com...
>
> >>> > The times I've phoned up (various) Audi dealerships to find out the
> >>> > price of a part, they seem to have been reluctant to give out the part
> >>> > number. Anyone know why this is the case? Is this just a UK problem?
>
> >>> Because they are not daft. They have seen it all before and know that
> >>> the
> >>> only reason you want to know is to source it cheaper elsewhere.
>
> >>Not necessarily. You may just need the part number for future
> >>reference. It would save you (and them) the effort of looking it up a
> >>second time.
>
> > (...)
>
> > Parts personnel at dealerships are sometimes payed based on sales
> > commissions. I'd have to side with them because if I were in there
> > place, hell I wouldn't give out the part number either.
>
> And if he bought the part he would indeed have the part number for future
> reference...ergo everyone is happy.
And many such parts are a one-off purchase. No need for future
reference.
> A lot of cheaper parts hardly pay for
> the storemans time in finding them and the admin involved but at the end of
> the day it costs a lot of money to keep these businesses going. They can
> usually spot a time waster or chancer a mile off and boy do they need to.
>
Here's a case in point. I needed a power steering hose for an Audi.
Went to the main dealer, he looked up the part number for me, gave me
the price and the part number. Given the expense (GBP 135) I looked
around for second hand units or alternatives. Couldn't find one,
phoned the dealer and ordered it over the phone. He didn't have to
waste time looking it up again.
08-24-2007, 01:48 AM
#28
Guest
Posts: n/a
Re: Why are Audi dealerships reluctant to give out part numbers?
On Aug 23, 2:20 pm, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
> "Madesio" <em...@invalid.address> wrote in message
>
> news:1qlqc3dtif9ov3p79tsn0vcqpb8lsphc81@4ax.com...
>
>
>
>
>
> > On Thu, 23 Aug 2007 04:35:21 -0000, Hooch <hooc...@googlemail.com>
> > wrote:
>
> >>On Aug 23, 12:02 am, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
> >>> "Hooch" <hooc...@googlemail.com> wrote in message
>
> >>>news:1187788941.455374.124760@r34g2000hsd.googl egroups.com...
>
> >>> > The times I've phoned up (various) Audi dealerships to find out the
> >>> > price of a part, they seem to have been reluctant to give out the part
> >>> > number. Anyone know why this is the case? Is this just a UK problem?
>
> >>> Because they are not daft. They have seen it all before and know that
> >>> the
> >>> only reason you want to know is to source it cheaper elsewhere.
>
> >>Not necessarily. You may just need the part number for future
> >>reference. It would save you (and them) the effort of looking it up a
> >>second time.
>
> > (...)
>
> > Parts personnel at dealerships are sometimes payed based on sales
> > commissions. I'd have to side with them because if I were in there
> > place, hell I wouldn't give out the part number either.
>
> And if he bought the part he would indeed have the part number for future
> reference...ergo everyone is happy.
And many such parts are a one-off purchase. No need for future
reference.
> A lot of cheaper parts hardly pay for
> the storemans time in finding them and the admin involved but at the end of
> the day it costs a lot of money to keep these businesses going. They can
> usually spot a time waster or chancer a mile off and boy do they need to.
>
Here's a case in point. I needed a power steering hose for an Audi.
Went to the main dealer, he looked up the part number for me, gave me
the price and the part number. Given the expense (GBP 135) I looked
around for second hand units or alternatives. Couldn't find one,
phoned the dealer and ordered it over the phone. He didn't have to
waste time looking it up again.
> "Madesio" <em...@invalid.address> wrote in message
>
> news:1qlqc3dtif9ov3p79tsn0vcqpb8lsphc81@4ax.com...
>
>
>
>
>
> > On Thu, 23 Aug 2007 04:35:21 -0000, Hooch <hooc...@googlemail.com>
> > wrote:
>
> >>On Aug 23, 12:02 am, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
> >>> "Hooch" <hooc...@googlemail.com> wrote in message
>
> >>>news:1187788941.455374.124760@r34g2000hsd.googl egroups.com...
>
> >>> > The times I've phoned up (various) Audi dealerships to find out the
> >>> > price of a part, they seem to have been reluctant to give out the part
> >>> > number. Anyone know why this is the case? Is this just a UK problem?
>
> >>> Because they are not daft. They have seen it all before and know that
> >>> the
> >>> only reason you want to know is to source it cheaper elsewhere.
>
> >>Not necessarily. You may just need the part number for future
> >>reference. It would save you (and them) the effort of looking it up a
> >>second time.
>
> > (...)
>
> > Parts personnel at dealerships are sometimes payed based on sales
> > commissions. I'd have to side with them because if I were in there
> > place, hell I wouldn't give out the part number either.
>
> And if he bought the part he would indeed have the part number for future
> reference...ergo everyone is happy.
And many such parts are a one-off purchase. No need for future
reference.
> A lot of cheaper parts hardly pay for
> the storemans time in finding them and the admin involved but at the end of
> the day it costs a lot of money to keep these businesses going. They can
> usually spot a time waster or chancer a mile off and boy do they need to.
>
Here's a case in point. I needed a power steering hose for an Audi.
Went to the main dealer, he looked up the part number for me, gave me
the price and the part number. Given the expense (GBP 135) I looked
around for second hand units or alternatives. Couldn't find one,
phoned the dealer and ordered it over the phone. He didn't have to
waste time looking it up again.
08-24-2007, 01:48 AM
#29
Guest
Posts: n/a
Re: Why are Audi dealerships reluctant to give out part numbers?
On Aug 23, 2:20 pm, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
> "Madesio" <em...@invalid.address> wrote in message
>
> news:1qlqc3dtif9ov3p79tsn0vcqpb8lsphc81@4ax.com...
>
>
>
>
>
> > On Thu, 23 Aug 2007 04:35:21 -0000, Hooch <hooc...@googlemail.com>
> > wrote:
>
> >>On Aug 23, 12:02 am, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
> >>> "Hooch" <hooc...@googlemail.com> wrote in message
>
> >>>news:1187788941.455374.124760@r34g2000hsd.googl egroups.com...
>
> >>> > The times I've phoned up (various) Audi dealerships to find out the
> >>> > price of a part, they seem to have been reluctant to give out the part
> >>> > number. Anyone know why this is the case? Is this just a UK problem?
>
> >>> Because they are not daft. They have seen it all before and know that
> >>> the
> >>> only reason you want to know is to source it cheaper elsewhere.
>
> >>Not necessarily. You may just need the part number for future
> >>reference. It would save you (and them) the effort of looking it up a
> >>second time.
>
> > (...)
>
> > Parts personnel at dealerships are sometimes payed based on sales
> > commissions. I'd have to side with them because if I were in there
> > place, hell I wouldn't give out the part number either.
>
> And if he bought the part he would indeed have the part number for future
> reference...ergo everyone is happy.
And many such parts are a one-off purchase. No need for future
reference.
> A lot of cheaper parts hardly pay for
> the storemans time in finding them and the admin involved but at the end of
> the day it costs a lot of money to keep these businesses going. They can
> usually spot a time waster or chancer a mile off and boy do they need to.
>
Here's a case in point. I needed a power steering hose for an Audi.
Went to the main dealer, he looked up the part number for me, gave me
the price and the part number. Given the expense (GBP 135) I looked
around for second hand units or alternatives. Couldn't find one,
phoned the dealer and ordered it over the phone. He didn't have to
waste time looking it up again.
> "Madesio" <em...@invalid.address> wrote in message
>
> news:1qlqc3dtif9ov3p79tsn0vcqpb8lsphc81@4ax.com...
>
>
>
>
>
> > On Thu, 23 Aug 2007 04:35:21 -0000, Hooch <hooc...@googlemail.com>
> > wrote:
>
> >>On Aug 23, 12:02 am, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
> >>> "Hooch" <hooc...@googlemail.com> wrote in message
>
> >>>news:1187788941.455374.124760@r34g2000hsd.googl egroups.com...
>
> >>> > The times I've phoned up (various) Audi dealerships to find out the
> >>> > price of a part, they seem to have been reluctant to give out the part
> >>> > number. Anyone know why this is the case? Is this just a UK problem?
>
> >>> Because they are not daft. They have seen it all before and know that
> >>> the
> >>> only reason you want to know is to source it cheaper elsewhere.
>
> >>Not necessarily. You may just need the part number for future
> >>reference. It would save you (and them) the effort of looking it up a
> >>second time.
>
> > (...)
>
> > Parts personnel at dealerships are sometimes payed based on sales
> > commissions. I'd have to side with them because if I were in there
> > place, hell I wouldn't give out the part number either.
>
> And if he bought the part he would indeed have the part number for future
> reference...ergo everyone is happy.
And many such parts are a one-off purchase. No need for future
reference.
> A lot of cheaper parts hardly pay for
> the storemans time in finding them and the admin involved but at the end of
> the day it costs a lot of money to keep these businesses going. They can
> usually spot a time waster or chancer a mile off and boy do they need to.
>
Here's a case in point. I needed a power steering hose for an Audi.
Went to the main dealer, he looked up the part number for me, gave me
the price and the part number. Given the expense (GBP 135) I looked
around for second hand units or alternatives. Couldn't find one,
phoned the dealer and ordered it over the phone. He didn't have to
waste time looking it up again.
08-24-2007, 04:52 AM
#30
Guest
Posts: n/a
Re: Why are Audi dealerships reluctant to give out part numbers?
On Fri, 24 Aug 2007 06:45:08 -0000, Hooch <hoochxy@googlemail.com>
wrote:
>On Aug 23, 11:07 am, Madesio <em...@invalid.address> wrote:
>> On Thu, 23 Aug 2007 04:35:21 -0000, Hooch <hooc...@googlemail.com>
>> wrote:
>>
>> >On Aug 23, 12:02 am, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
>> >> "Hooch" <hooc...@googlemail.com> wrote in message
>>
>> >>news:1187788941.455374.124760@r34g2000hsd.google groups.com...
>>
>> >> > The times I've phoned up (various) Audi dealerships to find out the
>> >> > price of a part, they seem to have been reluctant to give out the part
>> >> > number. Anyone know why this is the case? Is this just a UK problem?
>>
>> >> Because they are not daft. They have seen it all before and know that the
>> >> only reason you want to know is to source it cheaper elsewhere.
>>
>> >Not necessarily. You may just need the part number for future
>> >reference. It would save you (and them) the effort of looking it up a
>> >second time.
>>
>> (...)
>>
>> Parts personnel at dealerships are sometimes payed based on sales
>> commissions. I'd have to side with them because if I were in there
>> place, hell I wouldn't give out the part number either.
>
>They obviously haven't quite grasped the concept of goodwill, then?
They probably have, up until a certain point in which they realized
that there is a fine-line in business, where overextending goodwill
too often doesn't pay the bills.
wrote:
>On Aug 23, 11:07 am, Madesio <em...@invalid.address> wrote:
>> On Thu, 23 Aug 2007 04:35:21 -0000, Hooch <hooc...@googlemail.com>
>> wrote:
>>
>> >On Aug 23, 12:02 am, "Huw" <hedydd[nospam]@tiscali.co.uk> wrote:
>> >> "Hooch" <hooc...@googlemail.com> wrote in message
>>
>> >>news:1187788941.455374.124760@r34g2000hsd.google groups.com...
>>
>> >> > The times I've phoned up (various) Audi dealerships to find out the
>> >> > price of a part, they seem to have been reluctant to give out the part
>> >> > number. Anyone know why this is the case? Is this just a UK problem?
>>
>> >> Because they are not daft. They have seen it all before and know that the
>> >> only reason you want to know is to source it cheaper elsewhere.
>>
>> >Not necessarily. You may just need the part number for future
>> >reference. It would save you (and them) the effort of looking it up a
>> >second time.
>>
>> (...)
>>
>> Parts personnel at dealerships are sometimes payed based on sales
>> commissions. I'd have to side with them because if I were in there
>> place, hell I wouldn't give out the part number either.
>
>They obviously haven't quite grasped the concept of goodwill, then?
They probably have, up until a certain point in which they realized
that there is a fine-line in business, where overextending goodwill
too often doesn't pay the bills.
