AB

My 2 1/2 yr old A4 Avant is rusting both sides on the black triangular
panels behind the rear windows. I've seen quite a few others the same.
Dealer won't do anything as it's done 69k miles (over 60k warranty). He
tells me it's been more of a problem on the A6 (as if that's supposed to
help). Audi themselves won't help either but they said they might contribute
towards the cost. Needless to say, haven't heard any more from them!
This is my first, and now last Audi. I've decided to go back to BMW at the
end of the year.
Audi you're a disgrace to the motor industry!!

Ronny

"AB" <no1mumbrook@hotmail.com> wrote in message
news:me3sb.2958$_H4.2784@news-binary.blueyonder.co.uk...
> My 2 1/2 yr old A4 Avant is rusting both sides on the black triangular
> panels behind the rear windows. I've seen quite a few others the same.
> Dealer won't do anything as it's done 69k miles (over 60k warranty). He
> tells me it's been more of a problem on the A6 (as if that's supposed to
> help). Audi themselves won't help either but they said they might
contribute
> towards the cost. Needless to say, haven't heard any more from them!
> This is my first, and now last Audi. I've decided to go back to BMW at the
> end of the year.
> Audi you're a disgrace to the motor industry!!
>
>
Unless i'm mistaken the Audi comes with an 12-year limited warranty against
corrosion perforation.

Perhaps you should explain this to the Audi Dealer.

Ron

Ask him where he gets the 60k mile thing from

Peter Bell

In message <boqgc7$jfq$1$8300dec7@news.demon.co.uk>
"Ronny" <Ron@ron.com> wrote:

>
> "AB" <no1mumbrook@hotmail.com> wrote in message
> news:me3sb.2958$_H4.2784@news-binary.blueyonder.co.uk...
> > My 2 1/2 yr old A4 Avant is rusting both sides on the black triangular
> > panels behind the rear windows. I've seen quite a few others the same.
> > Dealer won't do anything as it's done 69k miles (over 60k warranty). He
> > tells me it's been more of a problem on the A6 (as if that's supposed to
> > help). Audi themselves won't help either but they said they might
> > contribute towards the cost. Needless to say, haven't heard any
> > more from them! This is my first, and now last Audi. I've decided
> > to go back to BMW at the end of the year.
> > Audi you're a disgrace to the motor industry!!
> >
> >
> Unless i'm mistaken the Audi comes with an 12-year limited warranty against
> corrosion perforation.
>
> Perhaps you should explain this to the Audi Dealer.

I suspect, though, that the corrosion being discussed here is surface
corrosion, probably caused by external damage to the paint. I doubt
that perforation has occured, and I would be very surprised if the
corrosion started from behind the panel.

I had some surface corrosion on the leading edge of this triangular
panel on my A6. I am pretty certain that this was the result of paint
damage, probably caused by a small stone. Perhaps the paint on those
panels isn't really up to the job, but this type of damage would
definitely not be covered by the perforation warranty.

--
Peter Bell (Note Spamtrap - To reply, replace 'invalid' with 'bellfamily')

Ronny

"Peter Bell" <peter@invalid.org.uk> wrote in message
news:ce5ca84f4c.peter@iyonix.earley.fourcom.com...
> In message <boqgc7$jfq$1$8300dec7@news.demon.co.uk>
> "Ronny" <Ron@ron.com> wrote:
>
> >
> > "AB" <no1mumbrook@hotmail.com> wrote in message
> > news:me3sb.2958$_H4.2784@news-binary.blueyonder.co.uk...
> > > My 2 1/2 yr old A4 Avant is rusting both sides on the black triangular
> > > panels behind the rear windows. I've seen quite a few others the same.
> > > Dealer won't do anything as it's done 69k miles (over 60k warranty).
He
> > > tells me it's been more of a problem on the A6 (as if that's supposed
to
> > > help). Audi themselves won't help either but they said they might
> > > contribute towards the cost. Needless to say, haven't heard any
> > > more from them! This is my first, and now last Audi. I've decided
> > > to go back to BMW at the end of the year.
> > > Audi you're a disgrace to the motor industry!!
> > >
> > >
> > Unless i'm mistaken the Audi comes with an 12-year limited warranty
against
> > corrosion perforation.
> >
> > Perhaps you should explain this to the Audi Dealer.
>
> I suspect, though, that the corrosion being discussed here is surface
> corrosion, probably caused by external damage to the paint. I doubt
> that perforation has occured, and I would be very surprised if the
> corrosion started from behind the panel.
>
> I had some surface corrosion on the leading edge of this triangular
> panel on my A6. I am pretty certain that this was the result of paint
> damage, probably caused by a small stone. Perhaps the paint on those
> panels isn't really up to the job, but this type of damage would
> definitely not be covered by the perforation warranty.
>
> --
> Peter Bell (Note Spamtrap - To reply, replace 'invalid' with
'bellfamily')

Yeah but rust is rust, you can tell if its caused by stonechips, and he
never mentioned them, so where did he get the 60k mile bit from??

Peter Bell

In message <boqik4$8pb$1$8302bc10@news.demon.co.uk>
"Ronny" <Ron@ron.com> wrote:

>
> "Peter Bell" <peter@invalid.org.uk> wrote in message
> news:ce5ca84f4c.peter@iyonix.earley.fourcom.com...
> > In message <boqgc7$jfq$1$8300dec7@news.demon.co.uk>
> > "Ronny" <Ron@ron.com> wrote:
> >
> > >
> > > "AB" <no1mumbrook@hotmail.com> wrote in message
> > > news:me3sb.2958$_H4.2784@news-binary.blueyonder.co.uk...
> > > > My 2 1/2 yr old A4 Avant is rusting both sides on the black triangular
> > > > panels behind the rear windows. I've seen quite a few others the same.
> > > > Dealer won't do anything as it's done 69k miles (over 60k
> > > > warranty). He tells me it's been more of a problem on the A6
> > > > (as if that's supposed to help). Audi themselves won't help
> > > > either but they said they might contribute towards the cost.
> > > > Needless to say, haven't heard any more from them! This is my
> > > > first, and now last Audi. I've decided to go back to BMW at the
> > > > end of the year. Audi you're a disgrace to the motor industry!!
> > > >
> > > >
> > > Unless i'm mistaken the Audi comes with an 12-year limited
> > > warranty against corrosion perforation.
> > >
> > > Perhaps you should explain this to the Audi Dealer.
> >
> > I suspect, though, that the corrosion being discussed here is surface
> > corrosion, probably caused by external damage to the paint. I doubt
> > that perforation has occured, and I would be very surprised if the
> > corrosion started from behind the panel.

[snip]

> Yeah but rust is rust,

Actually, I suspect that the panel in question is not steel or iron, so
it wouldn't, strictly, be rust! That aside, I still guess that
perforation has not occured and the damage would not, therefore, be
covered by the 'perforation' warranty.

> you can tell if its caused by stonechips,

Not necessarily. Once the paint has started to blister (and without
that, you probably wouldn't be aware of the corrosion) it may not be
possible to identify the chip.

> and he never mentioned them, so where did he get the 60k mile bit
> from??

I presume that he's in the US and I'm in the UK, so I'm not absolutely
sure what the warranty arrangements are. However, he may accept that
a 'perforation' warranty does not apply and is, therefore, making the
claim on the basic vehicle warranty.

In these circumstances I would think that an offer to contribute towards
the repair cost would be generous. Should any car manufacturer be
expected to do more than that, if the defect has become apparent
outside of any warranty period, and especially if the damage may have
resulted from stone chipping?

--
Peter Bell (Note Spamtrap - To reply, replace 'invalid' with 'bellfamily')

AB

Just checked. The panel is non-magnetic but definitely metal. When the loose
paint is scraped off it's the white furry stuff you get on corroding
aluminium. Audi say non perforating paint problems are covered 3 yrs or 60k
miles (I'm in UK). It's too late to determine if there was a paint chip but
this has occured on both sides and is now beginning to emerge from under
where the panel is covered by a rubber trim. The car's always Audi serviced,
so shouldn't they at least make me aware of any potential problems in the
paintwork i.e stonechips?

"Peter Bell" <peter@invalid.org.uk> wrote in message
news:f7ecab4f4c.peter@iyonix.earley.fourcom.com...
> In message <boqik4$8pb$1$8302bc10@news.demon.co.uk>
> "Ronny" <Ron@ron.com> wrote:
>
> >
> > "Peter Bell" <peter@invalid.org.uk> wrote in message
> > news:ce5ca84f4c.peter@iyonix.earley.fourcom.com...
> > > In message <boqgc7$jfq$1$8300dec7@news.demon.co.uk>
> > > "Ronny" <Ron@ron.com> wrote:
> > >
> > > >
> > > > "AB" <no1mumbrook@hotmail.com> wrote in message
> > > > news:me3sb.2958$_H4.2784@news-binary.blueyonder.co.uk...
> > > > > My 2 1/2 yr old A4 Avant is rusting both sides on the black
triangular
> > > > > panels behind the rear windows. I've seen quite a few others the
same.
> > > > > Dealer won't do anything as it's done 69k miles (over 60k
> > > > > warranty). He tells me it's been more of a problem on the A6
> > > > > (as if that's supposed to help). Audi themselves won't help
> > > > > either but they said they might contribute towards the cost.
> > > > > Needless to say, haven't heard any more from them! This is my
> > > > > first, and now last Audi. I've decided to go back to BMW at the
> > > > > end of the year. Audi you're a disgrace to the motor industry!!
> > > > >
> > > > >
> > > > Unless i'm mistaken the Audi comes with an 12-year limited
> > > > warranty against corrosion perforation.
> > > >
> > > > Perhaps you should explain this to the Audi Dealer.
> > >
> > > I suspect, though, that the corrosion being discussed here is surface
> > > corrosion, probably caused by external damage to the paint. I doubt
> > > that perforation has occured, and I would be very surprised if the
> > > corrosion started from behind the panel.
>
> [snip]
>
> > Yeah but rust is rust,
>
> Actually, I suspect that the panel in question is not steel or iron, so
> it wouldn't, strictly, be rust! That aside, I still guess that
> perforation has not occured and the damage would not, therefore, be
> covered by the 'perforation' warranty.
>
> > you can tell if its caused by stonechips,
>
> Not necessarily. Once the paint has started to blister (and without
> that, you probably wouldn't be aware of the corrosion) it may not be
> possible to identify the chip.
>
> > and he never mentioned them, so where did he get the 60k mile bit
> > from??
>
> I presume that he's in the US and I'm in the UK, so I'm not absolutely
> sure what the warranty arrangements are. However, he may accept that
> a 'perforation' warranty does not apply and is, therefore, making the
> claim on the basic vehicle warranty.
>
> In these circumstances I would think that an offer to contribute towards
> the repair cost would be generous. Should any car manufacturer be
> expected to do more than that, if the defect has become apparent
> outside of any warranty period, and especially if the damage may have
> resulted from stone chipping?
>
> --
> Peter Bell (Note Spamtrap - To reply, replace 'invalid' with
'bellfamily')

Chris Mauritz

And how much would it cost to have the panel replaced??? Perhaps it's
an inexpensive repair. It seems like a trivial reason to go off on your
"Audi is horrible, I'm going back to BMW" tirade. I have a friend with
a 330i who blew a head gasket at 70,000 miles. BMW helped with the
repair, but he was still out of pocket about $3-4K. *shrug*

Cheers,

C

AB wrote:
> Just checked. The panel is non-magnetic but definitely metal. When the loose
> paint is scraped off it's the white furry stuff you get on corroding
> aluminium. Audi say non perforating paint problems are covered 3 yrs or 60k
> miles (I'm in UK). It's too late to determine if there was a paint chip but
> this has occured on both sides and is now beginning to emerge from under
> where the panel is covered by a rubber trim. The car's always Audi serviced,
> so shouldn't they at least make me aware of any potential problems in the
> paintwork i.e stonechips?
>
> "Peter Bell" <peter@invalid.org.uk> wrote in message
> news:f7ecab4f4c.peter@iyonix.earley.fourcom.com...
>
>>In message <boqik4$8pb$1$8302bc10@news.demon.co.uk>
>> "Ronny" <Ron@ron.com> wrote:
>>
>>
>>>"Peter Bell" <peter@invalid.org.uk> wrote in message
>>>news:ce5ca84f4c.peter@iyonix.earley.fourcom.com ...
>>>
>>>>In message <boqgc7$jfq$1$8300dec7@news.demon.co.uk>
>>>> "Ronny" <Ron@ron.com> wrote:
>>>>
>>>>
>>>>>"AB" <no1mumbrook@hotmail.com> wrote in message
>>>>>news:me3sb.2958$_H4.2784@news-binary.blueyonder.co.uk...
>>>>>
>>>>>>My 2 1/2 yr old A4 Avant is rusting both sides on the black
>
> triangular
>
>>>>>>panels behind the rear windows. I've seen quite a few others the
>
> same.
>
>>>>>>Dealer won't do anything as it's done 69k miles (over 60k
>>>>>>warranty). He tells me it's been more of a problem on the A6
>>>>>>(as if that's supposed to help). Audi themselves won't help
>>>>>>either but they said they might contribute towards the cost.
>>>>>>Needless to say, haven't heard any more from them! This is my
>>>>>>first, and now last Audi. I've decided to go back to BMW at the
>>>>>>end of the year. Audi you're a disgrace to the motor industry!!
>>>>>>
>>>>>>
>>>>>
>>>>>Unless i'm mistaken the Audi comes with an 12-year limited
>>>>>warranty against corrosion perforation.
>>>>>
>>>>>Perhaps you should explain this to the Audi Dealer.
>>>>
>>>>I suspect, though, that the corrosion being discussed here is surface
>>>>corrosion, probably caused by external damage to the paint. I doubt
>>>>that perforation has occured, and I would be very surprised if the
>>>>corrosion started from behind the panel.
>>
>> [snip]
>>
>>
>>>Yeah but rust is rust,
>>
>>Actually, I suspect that the panel in question is not steel or iron, so
>>it wouldn't, strictly, be rust! That aside, I still guess that
>>perforation has not occured and the damage would not, therefore, be
>>covered by the 'perforation' warranty.
>>
>>
>>>you can tell if its caused by stonechips,
>>
>>Not necessarily. Once the paint has started to blister (and without
>>that, you probably wouldn't be aware of the corrosion) it may not be
>>possible to identify the chip.
>>
>>
>>>and he never mentioned them, so where did he get the 60k mile bit
>>>from??
>>
>>I presume that he's in the US and I'm in the UK, so I'm not absolutely
>>sure what the warranty arrangements are. However, he may accept that
>>a 'perforation' warranty does not apply and is, therefore, making the
>>claim on the basic vehicle warranty.
>>
>>In these circumstances I would think that an offer to contribute towards
>>the repair cost would be generous. Should any car manufacturer be
>>expected to do more than that, if the defect has become apparent
>>outside of any warranty period, and especially if the damage may have
>>resulted from stone chipping?
>>
>>--
>>Peter Bell (Note Spamtrap - To reply, replace 'invalid' with
>
> 'bellfamily')
>
>

Peter Bell

In message <WE4sb.3497$_H4.835@news-binary.blueyonder.co.uk>
"AB" <no1mumbrook@hotmail.com> wrote:

> Just checked. The panel is non-magnetic but definitely metal. When the loose
> paint is scraped off it's the white furry stuff you get on corroding
> aluminium.

Okay - as I suspected.

> Audi say non perforating paint problems are covered 3 yrs or 60k
> miles (I'm in UK).

Okay. Thanks for clarifying.

> It's too late to determine if there was a paint chip but
> this has occured on both sides and is now beginning to emerge from under
> where the panel is covered by a rubber trim. The car's always Audi serviced,
> so shouldn't they at least make me aware of any potential problems in the
> paintwork i.e stonechips?

I don't know of any dealer who would be likely to carry out a detailed
inspection of all the paintwork as part of a scheduled service. If you
really believe that BMW UK/BMW dealers would treat you any better, then
go ahead and change allegiance. If it were me, I'd accept that these
things happen, pursue the suggestion that Audi UK may contribute and
have it fixed.

It my case, I exchanged my A6 for an RS6 and no issue was made of the
blistering on that panel.

I hope that you do manage to get this sorted to your satisfaction.

--
Peter Bell (Note Spamtrap - To reply, replace 'invalid' with 'bellfamily')

AstraVanMan

> It my case, I exchanged my A6 for an RS6 and no issue was made of the
> blistering on that panel.

Nothing to do with the fact that they'd just sold a 60-odd-grand car at all


Peter

Inger Skramstad Jørstad

"AB" <no1mumbrook@hotmail.com> skrev i melding
news:me3sb.2958$_H4.2784@news-binary.blueyonder.co.uk...
> This is my first in a long line of Audis. I've decided not to go back to
BMW at the end of the year after all. Audi, you are the grace of the motor
industry!!


I could definitely not agree more!! Audi, without doubt the best car in the
whole wide world!!