REJECTING CAR as NOT of SATISFACTORY QUALITY?
10-14-2006, 11:53 AM
#1
Guest
Posts: n/a
REJECTING CAR as NOT of SATISFACTORY QUALITY?
Hello
Whilst I was really looking forward to being an Audi owner, the
"Vorsprung Durch Technik" expectation was never fulfilled and I now
find myself in the position of contacting the heads of Audi and the
dealer (with whom the contract of sale is with) to reject the vehicle -
copy of letter below.
The vehicle is approx 2.5 years old and has done 50,000 miles. I have
owned from new. From what I understand my "rejection" is pretty
exceptional, but do you think legally I have any chance of success?
Whilst a full refund would be fantastic, I am realistic and don't
really expect as I've had benefit from the vehicle (although not 100%
what I was expecting). What kind of compensation do you think is
realistic or should I expect Audi/the dealer to just refer to the
warranty that has covered the cost of fixing these problems?
Thanks for your thoughts!
MC
"Dear Sirs
After great deliberation and due diligence, I purchased an A4 Cabriolet
2.4 Sport Multitronic because of Audi's claim for quality, technical
perfection and safety. Unfortunately after spending in excess of
£29,000 my A4 Cabriolet experience has not been as described.
With lost confidence in the car's reliability and safety, plus a
catalogue of continuing problems (some of which took more than 6 months
for Audi to acknowledge), I must now claim my rights under the Sale of
Goods Act 1979.
Owning an A4 Cabriolet that is not of `satisfactory quality' or `fit
for purpose' has been a terrible and extremely stressful experience and
I now request refund compensation within 7 days.
A4 Cabriolet 2.4 Sport Multitronic
Chassis Number: removed
Registration: removed
- Steering Column Replaced
- Power Steering Reservoir Replaced
- Multitronic Gearbox Replaced
- Storage Hood Replaced
- Leaking Door Seal Repaired
- Air Conditioning Faulty
- Acoustic Parking System "Blind Spot" Faulty
- Airbag Wiring Replaced
- Automatic Hood Frame Fixings Replaced
- Peeling Audi Badge Replaced
- Windscreen Frame Faulty
- Ignition Coil Replaced
My telephone number is included and your prompt response in this matter
is appreciated.
Yours Sincerely"
Whilst I was really looking forward to being an Audi owner, the
"Vorsprung Durch Technik" expectation was never fulfilled and I now
find myself in the position of contacting the heads of Audi and the
dealer (with whom the contract of sale is with) to reject the vehicle -
copy of letter below.
The vehicle is approx 2.5 years old and has done 50,000 miles. I have
owned from new. From what I understand my "rejection" is pretty
exceptional, but do you think legally I have any chance of success?
Whilst a full refund would be fantastic, I am realistic and don't
really expect as I've had benefit from the vehicle (although not 100%
what I was expecting). What kind of compensation do you think is
realistic or should I expect Audi/the dealer to just refer to the
warranty that has covered the cost of fixing these problems?
Thanks for your thoughts!
MC
"Dear Sirs
After great deliberation and due diligence, I purchased an A4 Cabriolet
2.4 Sport Multitronic because of Audi's claim for quality, technical
perfection and safety. Unfortunately after spending in excess of
£29,000 my A4 Cabriolet experience has not been as described.
With lost confidence in the car's reliability and safety, plus a
catalogue of continuing problems (some of which took more than 6 months
for Audi to acknowledge), I must now claim my rights under the Sale of
Goods Act 1979.
Owning an A4 Cabriolet that is not of `satisfactory quality' or `fit
for purpose' has been a terrible and extremely stressful experience and
I now request refund compensation within 7 days.
A4 Cabriolet 2.4 Sport Multitronic
Chassis Number: removed
Registration: removed
- Steering Column Replaced
- Power Steering Reservoir Replaced
- Multitronic Gearbox Replaced
- Storage Hood Replaced
- Leaking Door Seal Repaired
- Air Conditioning Faulty
- Acoustic Parking System "Blind Spot" Faulty
- Airbag Wiring Replaced
- Automatic Hood Frame Fixings Replaced
- Peeling Audi Badge Replaced
- Windscreen Frame Faulty
- Ignition Coil Replaced
My telephone number is included and your prompt response in this matter
is appreciated.
Yours Sincerely"
10-14-2006, 12:24 PM
#8
Guest
Posts: n/a
Re: REJECTING CAR as NOT of SATISFACTORY QUALITY?
> Whilst I was really looking forward to being an Audi owner, the
> "Vorsprung Durch Technik" expectation was never fulfilled and I now
> find myself in the position of contacting the heads of Audi and the
> dealer (with whom the contract of sale is with) to reject the vehicle
> - copy of letter below.
You have virtually no chance of getting a full refund or replacement.
Assuming that the faulty items have all been repaired what other
quantifiable loss have you suffered? Have they loaned you a car whilst
repairs were made?
Peter Crosland
> "Vorsprung Durch Technik" expectation was never fulfilled and I now
> find myself in the position of contacting the heads of Audi and the
> dealer (with whom the contract of sale is with) to reject the vehicle
> - copy of letter below.
You have virtually no chance of getting a full refund or replacement.
Assuming that the faulty items have all been repaired what other
quantifiable loss have you suffered? Have they loaned you a car whilst
repairs were made?
Peter Crosland
10-14-2006, 12:24 PM
#9
Guest
Posts: n/a
Re: REJECTING CAR as NOT of SATISFACTORY QUALITY?
> Whilst I was really looking forward to being an Audi owner, the
> "Vorsprung Durch Technik" expectation was never fulfilled and I now
> find myself in the position of contacting the heads of Audi and the
> dealer (with whom the contract of sale is with) to reject the vehicle
> - copy of letter below.
You have virtually no chance of getting a full refund or replacement.
Assuming that the faulty items have all been repaired what other
quantifiable loss have you suffered? Have they loaned you a car whilst
repairs were made?
Peter Crosland
> "Vorsprung Durch Technik" expectation was never fulfilled and I now
> find myself in the position of contacting the heads of Audi and the
> dealer (with whom the contract of sale is with) to reject the vehicle
> - copy of letter below.
You have virtually no chance of getting a full refund or replacement.
Assuming that the faulty items have all been repaired what other
quantifiable loss have you suffered? Have they loaned you a car whilst
repairs were made?
Peter Crosland
10-14-2006, 12:24 PM
#10
Guest
Posts: n/a
Re: REJECTING CAR as NOT of SATISFACTORY QUALITY?
> Whilst I was really looking forward to being an Audi owner, the
> "Vorsprung Durch Technik" expectation was never fulfilled and I now
> find myself in the position of contacting the heads of Audi and the
> dealer (with whom the contract of sale is with) to reject the vehicle
> - copy of letter below.
You have virtually no chance of getting a full refund or replacement.
Assuming that the faulty items have all been repaired what other
quantifiable loss have you suffered? Have they loaned you a car whilst
repairs were made?
Peter Crosland
> "Vorsprung Durch Technik" expectation was never fulfilled and I now
> find myself in the position of contacting the heads of Audi and the
> dealer (with whom the contract of sale is with) to reject the vehicle
> - copy of letter below.
You have virtually no chance of getting a full refund or replacement.
Assuming that the faulty items have all been repaired what other
quantifiable loss have you suffered? Have they loaned you a car whilst
repairs were made?
Peter Crosland
