Steve Horrillo

On 23-Jul-2004, "CardsFan" <alanm@nospam.purdue.edu> wrote:

> "SEE MY SIG" <reply_to_me_on@this_group.com> wrote in message
> news:IkiMc.20816$yF.1065@bignews2.bellsouth.net...
> > I have a '98 Vette. I had it with the Chevy dealer of totally unrelated
> > repairs. When they gave it back to me the A/C now blows hot air (not
> > just
> > room temperature) out the center and driver side vents, and it blowing
> nice
> > and cold out the passenger vent. The dealer did several dishonest
> > things
> > which I won't get into here, but I don't want to bring it back to them.
> Does
> > anyone know if there's an easy fix for this?
>
> My advice is to report this experience with the dealer to the regional
> Chevy
> rep, and let him tell the dealer to fix this for you for free, and give
> you
> a free certificate for your next routine maintenance visit. It makes no
> sense to me to allow this dealer to get away with treating customers
> dishonestly.
>
> AJM
> '93 Ruby coupe, 6 sp

I took it to the Lou Bachrodt Chevy dealer in Pompano Beach Florida. What
happened was I used my extended warranty but the warranty company didn't pay
them as much as they thought they should get (see my posts about
1SourceAutoWarranty.com). Even though I had to pay $178 out of pocket to get
them to do the work I guess they figured they would try to prey on me for
the extra $1000 they said they discounted because of the "lying warranty
company I had." They called telling me I needed new brake fluid and it would
be $89. I told them no. Turns out they had to flush the system to fix the
anti-lock module and charged the warranty company for the fluid already.
Next I come to pick the car up. A/C is blowing hot. The technician says it
was blowing cold the day before when he test drove it. So they take it back
to look at it again. I call three hours later and the service writer, Robert
Farkas, tells me the battery is bad and it will be $189, "and that's
probably why the A/C isn't working right." He also said the car now wouldn't
start and needed a jump. I had him transfer me to the manager and the
manager told me he's not responsible. He said, "If your car was hit by
lightning while in the shop would I be responsible?" Being that it was
Friday evening it turns out the Technicians went home and never did look at
the car and I would have to leave it there till Monday. On top of that they
wanted me to authorize another diagnosis and repair order. Disgusted I came
to pick up my car. The car started right up so I drove it straight to Sears
to have the battery checked. Sears found that the battery was perfect and
gave me a readout of the results. But like I said the A/C is blowing hot out
of one side, cold out the other. This must have been done intentionally so I
figure it's an easy fix. They may have just switched a couple of wires. So
I'm hoping there's an easy solution. And being that there was such a
struggle with the warranty company, I'm worried they won't honor another
claim from that dealership, and I wouldn't blame them. My first instinct was
to get me and my car out of that place fast.

I don't know about you but I feel I was glad to get out of there with my
skin. These people are blatant criminals with no scruples what so ever.
Would you let someone like that near your car again? Can you understand why
I'm afraid to bring it back? In the short time I was there I heard three
different people arguing with them. I know dealerships known to be bad news
but this place was over the top. What do think I should do now that you
heard the details?

All the best,

Stephen