Audi salesmen arrogance, is this typical?
#11
Guest
Posts: n/a
Re: Audi salesmen arrogance, is this typical?
The Audi representatives at parts/service/reception departments at John Fox
Audi have all been very polite, responsible, respectful and modest both over
the phone and when in person, even when I turn up in jeans and sneakers ;-p
(Hey that's what saturdays are for!). I don't think I've come across any
Audi representatives who are not to be honest. And that's why I've just
replaced my old Audi with another one. The quality of the car sells of
course, but the fact that I am treated nicely on the forecourt and also
after I've paid has made me want to go for another Audi as well. If any
executive car salesmen were arrogant, it'd have to be Beemer's wouldn't it?
Regards, Jules
PS. I can so foresee my next car to be the new TT or the new A6.
Audi have all been very polite, responsible, respectful and modest both over
the phone and when in person, even when I turn up in jeans and sneakers ;-p
(Hey that's what saturdays are for!). I don't think I've come across any
Audi representatives who are not to be honest. And that's why I've just
replaced my old Audi with another one. The quality of the car sells of
course, but the fact that I am treated nicely on the forecourt and also
after I've paid has made me want to go for another Audi as well. If any
executive car salesmen were arrogant, it'd have to be Beemer's wouldn't it?
Regards, Jules
PS. I can so foresee my next car to be the new TT or the new A6.
#12
Guest
Posts: n/a
Re: Audi salesmen arrogance, is this typical?
"Dr Joolz" <jxm96c@hotmail.com> wrote in message
news:bo5s7t$lss$1@oyez.ccc.nottingham.ac.uk...
> The Audi representatives at parts/service/reception departments at John
Fox
> Audi have all been very polite, responsible, respectful and modest both
over
> the phone and when in person, even when I turn up in jeans and sneakers
;-p
> (Hey that's what saturdays are for!). I don't think I've come across any
> Audi representatives who are not to be honest. And that's why I've just
> replaced my old Audi with another one. The quality of the car sells of
> course, but the fact that I am treated nicely on the forecourt and also
> after I've paid has made me want to go for another Audi as well. If any
> executive car salesmen were arrogant, it'd have to be Beemer's wouldn't
it?
>
> Regards, Jules
>
> PS. I can so foresee my next car to be the new TT or the new A6.
>
>
Likewise, at Simpsons Audi at Lowestoft (UK). I moved to Audi from MB over
11 years ago (previously had 7 BMWs) 'cos I preferred the cars.
--
Doug Ramage
***Watch Spam Trap***
#13
Guest
Posts: n/a
Re: Audi salesmen arrogance, is this typical?
Curly wrote:
> I'm thinking about jumping ship from MB to Audi. Went to 2 Audi dealers to
> check out the 04' A4 1.8T. I took a test drive and really liked the car but
> just can't stand the attitude of the salesmen at both locations. They were
> arrogant, patronizing and acted as if they didn't want my business. Is this
> typical of Audi salesmen?
Not in my experience. I test drove an A6 last year, and everyone was
very nice and friendly. Even after I decided I *didn't* want the car
(it's a fabulous car, but as stupid as it may sound, the center console
is too wide and the gas pedal too close to it for my right leg to be
comfortable - I ended up getting a Passat instead) I ended up talking to
the salesman for probably 20 minutes - no pressure, just shooting the
breeze about this & that. Maybe it's the state of the market or
something, but last November I hit a bunch of dealerships and most of
the people I dealt with (Audi, Infiniti, Acura, VW) were very nice and
helpful. The one place I put up with a little arrogance was a Honda
dealership, of all places. (The '03 Accord had just come out, and the
dealer was saying stuff like "I sold 30 cars this week" as if to say
"I'm not going to be talked down", so I just left - who wants to drive a
household appliance anyway?
--
Mike Smith
> I'm thinking about jumping ship from MB to Audi. Went to 2 Audi dealers to
> check out the 04' A4 1.8T. I took a test drive and really liked the car but
> just can't stand the attitude of the salesmen at both locations. They were
> arrogant, patronizing and acted as if they didn't want my business. Is this
> typical of Audi salesmen?
Not in my experience. I test drove an A6 last year, and everyone was
very nice and friendly. Even after I decided I *didn't* want the car
(it's a fabulous car, but as stupid as it may sound, the center console
is too wide and the gas pedal too close to it for my right leg to be
comfortable - I ended up getting a Passat instead) I ended up talking to
the salesman for probably 20 minutes - no pressure, just shooting the
breeze about this & that. Maybe it's the state of the market or
something, but last November I hit a bunch of dealerships and most of
the people I dealt with (Audi, Infiniti, Acura, VW) were very nice and
helpful. The one place I put up with a little arrogance was a Honda
dealership, of all places. (The '03 Accord had just come out, and the
dealer was saying stuff like "I sold 30 cars this week" as if to say
"I'm not going to be talked down", so I just left - who wants to drive a
household appliance anyway?
--
Mike Smith
#14
Guest
Posts: n/a
Re: Audi salesmen arrogance, is this typical?
R wrote:
>
> I like driving the Audi, because not that many people really know what these
> cars are.
Really? Around here, you can't throw a rock without hitting an A4 or
A6. (Not that I'm recommending the throwing of rocks at Audis...)
--
Mike Smith
>
> I like driving the Audi, because not that many people really know what these
> cars are.
Really? Around here, you can't throw a rock without hitting an A4 or
A6. (Not that I'm recommending the throwing of rocks at Audis...)
--
Mike Smith
#15
Guest
Posts: n/a
Re: Audi salesmen arrogance, is this typical?
On Mon, 3 Nov 2003 15:29:03 -0000, "Dr Joolz" <jxm96c@hotmail.com>
wrote:
>The Audi representatives at parts/service/reception departments at John Fox
>Audi have all been very polite, responsible, respectful and modest both over
>the phone and when in person, even when I turn up in jeans and sneakers ;-p
>(Hey that's what saturdays are for!). I don't think I've come across any
>Audi representatives who are not to be honest. And that's why I've just
>replaced my old Audi with another one. The quality of the car sells of
>course, but the fact that I am treated nicely on the forecourt and also
>after I've paid has made me want to go for another Audi as well. If any
>executive car salesmen were arrogant, it'd have to be Beemer's wouldn't it?
Both Commonwealth Audi in Santa Ana, CA and Newport Beach Audi in
Newport Beach, CA have been very professional as well. Matter of fact I
find their honesty quite refreshing. I may not like how I have to wait
for weeks on end to schedule service on my cars but at least they are
honest about not being able to do anything until a open date can be
schedule....
--
Taylor
'89 Audi 200
'03 Audi S6 Avant
'98 Jeep Cherokee Sport
wrote:
>The Audi representatives at parts/service/reception departments at John Fox
>Audi have all been very polite, responsible, respectful and modest both over
>the phone and when in person, even when I turn up in jeans and sneakers ;-p
>(Hey that's what saturdays are for!). I don't think I've come across any
>Audi representatives who are not to be honest. And that's why I've just
>replaced my old Audi with another one. The quality of the car sells of
>course, but the fact that I am treated nicely on the forecourt and also
>after I've paid has made me want to go for another Audi as well. If any
>executive car salesmen were arrogant, it'd have to be Beemer's wouldn't it?
Both Commonwealth Audi in Santa Ana, CA and Newport Beach Audi in
Newport Beach, CA have been very professional as well. Matter of fact I
find their honesty quite refreshing. I may not like how I have to wait
for weeks on end to schedule service on my cars but at least they are
honest about not being able to do anything until a open date can be
schedule....
--
Taylor
'89 Audi 200
'03 Audi S6 Avant
'98 Jeep Cherokee Sport
#16
Guest
Posts: n/a
Re: Audi salesmen arrogance, is this typical?
On 01 Nov 2003 01:39:07 GMT, freestooges@aol.com.aol.com (Curly)
wrote:
>I'm thinking about jumping ship from MB to Audi. Went to 2 Audi dealers to
>check out the 04' A4 1.8T. I took a test drive and really liked the car but
>just can't stand the attitude of the salesmen at both locations. They were
>arrogant, patronizing and acted as if they didn't want my business. Is this
>typical of Audi salesmen? Perhaps they need the attitude to match the higher
>price tag than comparable MB?
Hmmm...here is NE Ohio, Fred Baker is the best dealer IMO. I always
have a pleasant experience with the salesmen and service guys. They
are pretty good fellas.
Of course, Cascade Imports in Cuyahoga Falls is an entirely different
matter. The owner is a real piece of work, and I'll never set foot in
there again. Rotten, rude and dishonest. If my car were to die in
front of the dealership, I'd push it another 30 miles to Fred Baker.
Elroy
2000 S4 - Bought at Fred Baker...after the A4...
wrote:
>I'm thinking about jumping ship from MB to Audi. Went to 2 Audi dealers to
>check out the 04' A4 1.8T. I took a test drive and really liked the car but
>just can't stand the attitude of the salesmen at both locations. They were
>arrogant, patronizing and acted as if they didn't want my business. Is this
>typical of Audi salesmen? Perhaps they need the attitude to match the higher
>price tag than comparable MB?
Hmmm...here is NE Ohio, Fred Baker is the best dealer IMO. I always
have a pleasant experience with the salesmen and service guys. They
are pretty good fellas.
Of course, Cascade Imports in Cuyahoga Falls is an entirely different
matter. The owner is a real piece of work, and I'll never set foot in
there again. Rotten, rude and dishonest. If my car were to die in
front of the dealership, I'd push it another 30 miles to Fred Baker.
Elroy
2000 S4 - Bought at Fred Baker...after the A4...
#17
Guest
Posts: n/a
Re: Audi salesmen arrogance, is this typical?
> who wants to drive a
> household appliance anyway?
Lol, absolutely Mike.
But then "isn't it nice when it simply... works?" Ha ha!
You have to admit though, it's definitely better than Matsui or Philips.
Jules
> household appliance anyway?
Lol, absolutely Mike.
But then "isn't it nice when it simply... works?" Ha ha!
You have to admit though, it's definitely better than Matsui or Philips.
Jules
#18
Guest
Posts: n/a
Re: Audi salesmen arrogance, is this typical?
> Matter of fact I find their honesty quite refreshing.
Definitely, they never lie, and they always tell me where to get the best
deal in parts, rather than conning me into paying dealer prices for parts
you can get at trade prices easily elsewhere. I'd however prefer to pay them
labour costs for the quality and professionalism, and of course honesty and
good will in the first place.
Jules
Definitely, they never lie, and they always tell me where to get the best
deal in parts, rather than conning me into paying dealer prices for parts
you can get at trade prices easily elsewhere. I'd however prefer to pay them
labour costs for the quality and professionalism, and of course honesty and
good will in the first place.
Jules
#19
Guest
Posts: n/a
Re: Audi salesmen arrogance, is this typical?
<snip>
> helpful. The one place I put up with a little arrogance was a Honda
> dealership, of all places. (The '03 Accord had just come out, and the
> dealer was saying stuff like "I sold 30 cars this week" as if to say
> "I'm not going to be talked down", so I just left - who wants to drive a
> household appliance anyway?
I've bought 3 new cars and never received any real arrogance or bad
treatment while shopping anywhere, except way back when I was really
young & didn't know how to shop (and they could tell I was borderline
on being able to buy, just by looking at me... ) Negherbon Audi in
Oakland, Calif., where I bought my A4 a while ago, was super
professional and respectful from start to finish. Same with the VW
dealer where I bought my Passat 5 years previous to that.
I usually call the dealership to make an appointment a few days
earlier. While at the dealership, I act like a professional
businessperson who's done this before. Look them in the eye, shake
hands, look totally relaxed and at home in the dealership, etc. I make
it clear whether I'm a today buyer or not to avoid confusion, look
confident and organized, speak clearly, and don't argue or make a
bunch of useless provocative comments about the brands they sell. I
qualify myself for them early on, telling them about new cars I've
bought before at nearby dealerships, mentioning how long I've been at
my job and a little about what I do, so that they don't doubt my
ability to purchase. All of this is more important if you look young,
female, or there's anything else about your superficial appearance
that might cause dealership staff to not treat you with the respect
that you deserve.
With the above, I've found that I get treated well, and also that I
get to the desired deal a lot faster and with less BS when it comes
time to negotiate a purchase. Of course, great care is still necessary
to research pricing and avoid falling for tricks or otherwise leaving
too much $ on the table when closing a deal, but it's easier if things
start out on the right foot.
Needless to say, if I was ever treated badly despite all of the above,
I'd just leave and make another appointment at a competing dealership.
> helpful. The one place I put up with a little arrogance was a Honda
> dealership, of all places. (The '03 Accord had just come out, and the
> dealer was saying stuff like "I sold 30 cars this week" as if to say
> "I'm not going to be talked down", so I just left - who wants to drive a
> household appliance anyway?
I've bought 3 new cars and never received any real arrogance or bad
treatment while shopping anywhere, except way back when I was really
young & didn't know how to shop (and they could tell I was borderline
on being able to buy, just by looking at me... ) Negherbon Audi in
Oakland, Calif., where I bought my A4 a while ago, was super
professional and respectful from start to finish. Same with the VW
dealer where I bought my Passat 5 years previous to that.
I usually call the dealership to make an appointment a few days
earlier. While at the dealership, I act like a professional
businessperson who's done this before. Look them in the eye, shake
hands, look totally relaxed and at home in the dealership, etc. I make
it clear whether I'm a today buyer or not to avoid confusion, look
confident and organized, speak clearly, and don't argue or make a
bunch of useless provocative comments about the brands they sell. I
qualify myself for them early on, telling them about new cars I've
bought before at nearby dealerships, mentioning how long I've been at
my job and a little about what I do, so that they don't doubt my
ability to purchase. All of this is more important if you look young,
female, or there's anything else about your superficial appearance
that might cause dealership staff to not treat you with the respect
that you deserve.
With the above, I've found that I get treated well, and also that I
get to the desired deal a lot faster and with less BS when it comes
time to negotiate a purchase. Of course, great care is still necessary
to research pricing and avoid falling for tricks or otherwise leaving
too much $ on the table when closing a deal, but it's easier if things
start out on the right foot.
Needless to say, if I was ever treated badly despite all of the above,
I'd just leave and make another appointment at a competing dealership.
#20
Guest
Posts: n/a
Re: Audi salesmen arrogance, is this typical?
In message <20031031203907.05983.00000086@mb-m13.aol.com>
freestooges@aol.com.aol.com (Curly) wrote:
> Went to 2 Audi dealers to
> check out the 04' A4 1.8T. I took a test drive and really liked the car but
> just can't stand the attitude of the salesmen at both locations. They were
> arrogant, patronizing and acted as if they didn't want my business. Is this
> typical of Audi salesmen?
Not a problem here in the UK. At the end of January I telephoned an
Audi dealer to say make tentative enquiries about the RS6. That evening
the salesman personally delivered the hard-bound sales brochure to my
front door. Although they didn't have a demonstrator available, an
arrangement was made for me to test drive the Managing Director's own
car a few days later (even the salesman hadn't driven it). The result
was that I placed an order immediately on completion of that drive.
--
Peter Bell (Note Spamtrap - To reply, replace 'invalid' with 'bellfamily')
freestooges@aol.com.aol.com (Curly) wrote:
> Went to 2 Audi dealers to
> check out the 04' A4 1.8T. I took a test drive and really liked the car but
> just can't stand the attitude of the salesmen at both locations. They were
> arrogant, patronizing and acted as if they didn't want my business. Is this
> typical of Audi salesmen?
Not a problem here in the UK. At the end of January I telephoned an
Audi dealer to say make tentative enquiries about the RS6. That evening
the salesman personally delivered the hard-bound sales brochure to my
front door. Although they didn't have a demonstrator available, an
arrangement was made for me to test drive the Managing Director's own
car a few days later (even the salesman hadn't driven it). The result
was that I placed an order immediately on completion of that drive.
--
Peter Bell (Note Spamtrap - To reply, replace 'invalid' with 'bellfamily')